Latest news - Page 14

Singaporeans have spent a staggering 40 million hours on hold for customer service, as revealed by a ServiceNow report highlighting ongoing service challenges.

A new report reveals that Japan, South Korea, and Taiwan offer lucrative opportunities for UK firms in the sustainability technology sector as they tackle decarbonisation.

New Relic's latest report reveals that 35% of media and entertainment firms leverage observability to boost AI adoption, aiming for improved content streaming and user engagement.

AI technology is reshaping loyalty programmes, as highlighted at the Asia Pacific Loyalty Awards, where firms showcased innovative AI-driven personalisation.

Stack Overflow has launched a new connector for Microsoft Graph, enabling seamless integration of content from Stack Overflow for Teams into Microsoft 365 applications.

Coto has appointed Shefali Anurag as co-founder, expanding her role from Vice President of Marketing to enhance the platform's global wellness offerings.

A new survey reveals consumers in Australia and New Zealand are keen to pay more for sustainable household products, despite doubts over corporate claims.

Apple has revealed that its Worldwide Developers Conference will take place online from 9 to 13 June 2025, offering free access to all developers.

UiPath has launched Test Cloud, an AI-powered software testing service, promising to significantly enhance tester productivity and cut costs.

Global data company Pureprofile has launched three AI-driven tools to help brands decode online consumer sentiment and track emerging trends effectively.

Seeing Machines has appointed John Noble as Chief Technology Officer, aiming to enhance its technology strategy amid rising EU driver monitoring system regulations.

Medallia has appointed Carrie Parker as its new Chief Marketing Officer, bringing over 25 years of experience from major firms including Cision and American Express.

Dell Technologies has partnered with the Institute of Technical Education to launch a hybrid cloud VDI Centre, enhancing digital skills and AI readiness for Singapore's workforce.

The National Print Awards has launched the Ricoh Women in Industry Award, celebrating women in Australian print with a professional development experience in London.

The rise of Agentic AI is revolutionising retail, promising faster, complex task management, but firms must thoughtfully prepare before deployment.

Confluent unveils new features in Confluent Cloud aimed at simplifying the development of real-time AI apps, enhancing workflows and boosting cost efficiencies.

Lenovo's latest CIO Playbook highlights a shift in AI adoption towards practical investments, with spending in Asia Pacific expected to soar by 3.6 times.

NICE has been recognised as a Leader in the IDC MarketScape for Worldwide Conversational Intelligence and Analytics 2024, showcasing significant market innovation.

Mobile app usage in Indonesia has surged during Ramadan, with shopping sessions up 11%, highlighting the cultural significance of the holy month.

Smartvisit is set to launch its innovative app designed to transform tourism engagement, enhancing visitor experiences and boosting revenues for operators.