Top news
New research finds Facebook lost ad market share in Q4 2022
Yesterday
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Similarweb
New research from digital intelligence platform Similarweb has found that Facebook lost ad market share in the fourth quarter of 2022.
NICE and Cognizant partner up on CX transformation initiative
2 days ago
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cloud
Similarweb’s fastest growing online brands for Australia in 2022
3 days ago
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similarweb
NICE launches a conversational CX with ChatGPT-enabled CXone
4 days ago
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artificial intelligence
Zoom Virtual Agent launch promises big things for ANZ businesses
4 days ago
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contact centre
Internet users actively seeking best brands from sea of options
4 days ago
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social media
Recent news
87% of CNET’s AI content is detectable, new study shows
Last week
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artificial intelligence
Retailers to leverage technology to get ahead of customer demand
Last week
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customer experience
Amplified Intelligence launches next-gen media planning aid
Last week
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data analytics
Visuals an eye-catcher for leaders when browsing B2B content
Last week
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b2b
Microsoft announce general availability of Azure OpenAI
Last week
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cloud infrastructure
Immersive CX is the new way to win and keep customers
Last month
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customer experience
New research highlights digital advertising insights
Last month
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social media
New report finds 49% of Aussies prefer personalised shopping
Last month
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customer experience
Manhattan Associates predicts retail tech trends for 2023
Last month
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it automation
Businesses that do not automate risk falling behind the curve
Last month
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automation
Job moves
Re-Leased appoints board advisor as new Chief Revenue Officer
Dai Williams, Chief Revenue Officer (CRO)
Boomi appoints new dual President & CFO, new CMO
Arlen Shenkman & Alison Biggan, President & CFO, CMO
Paymentology appoints new Global Head of Marketing
Nadia Benaissa, Global Head of Marketing
Rockwell Automation team member promoted to Asia Pacific VP
Shovan Sengupta, Market Access APAC Regional Vice President
Tricentis appoints Asia Vice President for region expansion
Yaw Hu Law, Asia Vice President
SevenRooms has announced a new Chief Marketing Officer
Josh Todd, Chief Marketing Officer
Global Processing Services (GPS) makes two key hires
Jim McCarthy & Kevin Fox, EVP Global Head of Sales & Product & CRO
BW Digital appoints new CEO for next stage of growth
Ludovic Hutier, CEO
PubMatic appoints new leader for Southeast Asia, Korea
Asian
Jona Oboza, Country Manager Southeast Asia & Korea
Two AV professionals join PPDS as Key Account Directors
Sven Beinlich & Jason Bacon, International Key Account Directors
New Chief Product Officer appointed at LogicMonitor
Taggart Matthiesen, Chief Product Officer
SecAlliance appoints new Director of Intelligence
Mick Reynolds, Director of Intelligence
Expert columns
Why graph analytics is the “next big thing” for data
By Jason Burke, Practice Lead, AI and ML, MIP Australia
Is your dirty data messing with business productivity?
By Billy Loizou, Area Vice President, Amperity
How to secure your customers’ personally identifiable information against compromise
By Saara Hasu-Varttila, Director of Security and Compliance, M-Files
Why observability is key to delivering core business goals in Asia
By Peter Marelas, APJ Chief Architect, New Relic
Taking your company’s eCommerce strategy to the next level
By Boris Lokschin, Co-Founder and CEO, Spryker Systems
2023 Trends: Future proof your loyalty program with a data-driven strategy
By Billy Loizou, Area VP, Amperity
Using data to find opportunities, not excuses: GfK shows the way
By Dr. Morten Boyer, Managing Director, GfK ANZ