Adobe CTO on plans for AI agents to access Adobe tools
about 3 hours agoCustomers could soon use ChatGPT, Gemini or Claude inside Adobe's creative apps, with some file-editing tools due in a private beta in early 2027.
Asian stories
Gkash unveils PAY.MY brand alongside merchant tools
The branding push underlines Gkash's ambition to bundle its merchant tools for stores, mobile sellers and online checkout into one market-facing identity.
Sunlife Asia rolls out Gemini to advisors across Asia
Advisors in five Asian markets should spend less time on administration as the insurer embeds Google Workspace with Gemini into daily client work.
Hong Kong retailers face checkout & fraud pressure
Payment failures are already costing Hong Kong merchants sales, with every retailer surveyed hit by slow or failed transactions ahead of Singles' Day.
Singapore Airlines unveils new amenity kits & sleepwear
Passengers on flights over six hours will soon get refreshed kits and sleepwear, as the carrier extends premium touches to every cabin class.
Singapore SMEs embrace AI as delivery demand rises
Rising delivery pressure is pushing Singapore SMEs to use AI and automation, with 48% already doing so as logistics costs stay under strain.
Cainiao opens warehouse network to AI & robotics partners
The move could help robotics firms test and scale machines in real warehouses, while easing customs, storage and delivery bottlenecks overseas.
Editor Interviews
Conversations with technology leaders, founders and operators.
Adobe plans MCP access for AI agents to desktop apps
Creative Cloud users may soon let outside AI agents drive Adobe apps for tasks such as rotoscoping and image hole filling, starting on desktop.
Yesterday
Inside Adobe's fast-moving AI partnerships team
Adobe is accelerating AI dealmaking as it pushes its models into rival platforms and brings outside systems into its own apps.
Yesterday
Zendesk moves beyond ticket closures with outcome-based AI
The new platform charges only when AI resolves an issue, pushing support teams to measure success by customer outcomes rather than ticket counts.
3 days ago
Exclusive: Adobe pushes for global AI creator protections
Creators could gain new protections from commercial AI style copying as Adobe lobbies regulators in several countries for clearer licensing rules.
3 days ago
Expert Opinions
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We ran an all-employee AI Month and now everyone in our company is ready to build
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Why jumping straight to an AI proof of concept is costing you
Australian firms are wasting money on AI by building pilots before checking data, feasibility and production costs, driving failures before scale.
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Loyalty Predictions 2027: Why Strategic Partnerships and AI ...
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Why AI, Trusted Data and Human Judgement Will Define Customer ...
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Predictions: Experts Discuss the Future of Loyalty in the age of AI
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Latest News
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NZ On Air overhauls music funding with global push
New funding rounds from 2027 will help artists build audiences, tour more often and chase overseas opportunities as streaming overtakes radio.
SyncHub says AI queries drive demand for live data
Businesses are shifting from dashboards to plain-English queries as SyncHub links live operational data to AI tools such as Claude and ChatGPT.
Stellantis taps Amperity for customer data overhaul
The deal could help the carmaker reduce fragmented records and improve service, loyalty and campaign targeting across its brands.
Docebo launches AI agents & knowledge search for learn
Customers using Docebo's Learn platform can now search training and company systems in one place, while AI agents automate routine learning tasks.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Anthony Caruana
Interviews Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
David Shilovsky
Interviews Editor
David joins us from a primarly sports reporting background, but has a keen interest across all facets of technology, especially any Apple product, the latest in OLED televisions and gaming consoles. He brings significant editorial experience to the role, with various digital and print publications on his CV. In his spare time, David enjoys watching or playing sport, playing video games and checking out live music.
Donovan Jackson
Interviews Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Analyst Insights
Industry research and analysis from leading firms.
Zendesk launches outcome AI platform with new pricing
Customers will pay for resolved issues instead of software seats as Zendesk ties AI billing to verified service outcomes and business work.
2 days ago
Zendesk launches Outcome AI Platform with unlimited seats
Customers will pay for completed service work instead of each user, as Zendesk shifts its AI pricing model and says unlimited seats are included.
2 days ago
Drumbeat CEO: PR was never broken, just out of reach
Drumbeat CEO Barney Chunn says AI-powered targeting can bring PR within reach of high-growth companies that couldn't previously afford an agency retainer.
Last week
Cloudinary named Gartner Leader in digital asset management
The shift boosts Cloudinary's standing as brands race to automate image and video management across websites, apps and marketing channels.
Last month