Opinion stories
Pipeline stalls when a feature demo is mistaken for a POC, wasting time and leaving buyers unsure what success looks like.
Demand for AI and cloud capacity is turning Hong Kong into a gateway for firms seeking low-latency access to Mainland China.
Marketing teams must rethink workflows as agentic applications shift work from manual coordination to system-driven decisions and action.
Critical flaws in Microsoft software have nearly doubled, leaving enterprises facing a sharper risk profile despite fewer total vulnerabilities.
Pressure to curb AI costs and improve returns is pushing Asia Pacific organisations towards multi-model deployment strategies across the software lifecycle.
Marketing teams facing longer sales cycles will get more detailed revenue tracking as Dreamdata adds Analytics Hub and board veteran Dave Kellogg.
Merchants and banks are demanding better payment reliability as The Power 50 names 40 companies and 10 figures in its 2026 ranking.
Bad addresses can waste spend, skew analytics and undermine compliance as firms move email verification from clean-up to core infrastructure.
Last-minute shoppers are set to lift ad spend by USD $10.5 billion, but brands must reach hosts and fair-weather fans before kick-off.
Live interviews at MOVE 2026 will give executives a new forum to discuss mobility technology, with more than 250 speakers expected.
AI is trimming contact-centre admin and lifting productivity as CX teams seek gains without sacrificing the human touch.
UK retailers face a bigger test than chatbot quality, as AI assistants will favour stores with accurate data, stock and trust.
Attendees will hear more about turning AI into revenue, as the event focuses on security, growth and practical channel issues.
Continuous improvement, not ticket handling, is becoming the measure of value as firms expect managed services to keep pace with fast-changing IT needs.
Bad data is costing Australian firms about AUD A$493,000 a year and slowing decisions in mid-sized businesses.
The bigger risk is persuasive but unreliable analysis, as common law tools must preserve source-backed reasoning or misstate precedent.
Media firms now face a fragmented market where ad revenue has overtaken subscriptions, making end-to-end automation a commercial necessity.
Trust is now a commercial issue for insurers, as Consumer Duty and wary customers push them towards transparent AI and fairer claims handling.
With two million legacy lines still live, businesses face service disruption unless partners turn the 2027 PSTN deadline into migration gains.
AI-powered analytics can cut avoidable calls, speed issue resolution and uncover product gaps before they dent customer satisfaction.
