Knowledge Management stories - Page 6

Guidewire will acquire ProNavigator, enhancing its platform with context-aware knowledge to improve efficiency and service in the P&C insurance sector.

Zendesk has been named a Leader in Gartner's 2025 Magic Quadrant for CRM Customer Engagement, praised for its AI-first Resolution Platform.

Grammarly rebrands as Superhuman, bundling writing, docs and email tools with new proactive AI agents in a cross-app subscription suite.

Responsive's Fall 2025 Release launches AI agents and no-code tools to help global enterprises boost sales with smarter, data-driven insights and faster responses.

PvX Partners invests USD $9 million in Brainstash to accelerate global growth of the Deepstash microlearning platform with user acquisition financing.

Coveo has enhanced AI support on Agentforce with custom context passthrough tools, boosting response accuracy and accelerating issue resolution for enterprises.

Workday will acquire AI firm Sana for USD $1.1 billion to integrate AI tools enhancing employee experience and learning across its platform.

Progress Software launches Progress Agentic RAG, a SaaS platform making trustworthy generative AI accessible and easy to deploy for businesses of all sizes.

Adobe unveils Acrobat Studio, merging PDF tools, creative content, and AI to enhance productivity and collaboration for work and personal projects.

OCBC's 20-year investment in data underpins over 30 AI applications, boosting efficiency and cutting costs across its banking services.

NetDocuments launches AI-powered features in its cloud DMS for legal teams, enhancing document editing, metadata profiling, and workflow automation within Microsoft Word.

Litera upgrades its AI platform Litera One with new features and deeper CRM links, enhancing legal workflow and boosting productivity for over 2,500 law firms.

Elsevier launches Embase AI, a tool that halves biomedical data review time with natural language queries and transparent, up-to-date research summaries.

AI in law is evolving to amplify human judgment, using curated data and reasoning to enhance legal advice, not just recall case law.

Snowflake launches Cortex Knowledge Extensions, enabling enterprises to enhance AI with real-time, licensed content from partners like Stack Overflow via its Marketplace.

Responsive unveils Agent Studio, a no-code platform letting enterprise teams build custom AI agents to streamline compliance, risk, and RFP processes effectively.

A report reveals 42% of workplace information accessed is irrelevant, causing staff frustration and a daily three-hour loss in productivity.

Legal professionals worldwide prioritise robust document management systems over AI, aiming to boost efficiency before adopting advanced legal technology, finds iManage report.

Moveworks has announced a strategic partnership with Stack Overflow, integrating Stack Overflow for Teams into its AI Agent Marketplace to enhance workplace collaboration.

OpenText has launched Project Titanium X with Cloud Editions 25.2, a cutting-edge Information Management platform designed for advanced business operations.