Knowledge Management stories - Page 5

Decidr is set to acquire US AI platform Sugarwork, enhancing AI onboarding and knowledge tools across Asia-Pacific with integration into DecidrOS by 2025 year-end.

SMACT Works doubles its US workforce in 2025 as it advances AI, cloud and data capabilities to enhance Oracle consulting and client outcomes.

Workday has completed its acquisition of AI firm Sana, aiming to unify workplace systems into a single AI-powered interface for improved productivity.

Cloudbeds reveals eight key strategies for successful AI adoption, emphasising augmentation, starting small, and investing in people alongside technology.

Stack Overflow launches Stack Internal, an AI-driven platform to unify and verify enterprise knowledge, boosting developer productivity and trust in technical data.

Progress Software launches Agentic RAG for Sitefinity, an AI-driven tool for real-time, personalised content delivery with compliance controls, now in early access.

AI chatbots are failing to improve customer service as incomplete data and trust issues cause frustration, prompting firms to reintegrate human agents.

Customer Science achieved 53% revenue growth to AUD $12.15 million, earning a spot on The Australian Financial Review Fast 100 for the second consecutive year.

Mendix Connect for Workstation links cloud apps to factory devices, boosting real-time control and AI-driven automation for manufacturers worldwide.

Legora launches Portal to transform AI collaboration between law firms and clients, offering custom workflows and real-time document management for legal teams.

Holding Redlich has adopted the AI-powered Lexis Create+ within Microsoft 365, boosting legal drafting speed while ensuring accuracy and compliance.

Most firms use AI, but only a small fraction have scaled it widely, says McKinsey, with just 39% seeing notable financial benefits so far.

Guidewire will acquire ProNavigator, enhancing its platform with context-aware knowledge to improve efficiency and service in the P&C insurance sector.

In 2026, businesses will finally unlock AI's true value by mining decades of unstructured data-two kilometres beneath the surface of their digital archives.

Zendesk has been named a Leader in Gartner's 2025 Magic Quadrant for CRM Customer Engagement, praised for its AI-first Resolution Platform.

Grammarly rebrands as Superhuman, bundling writing, docs and email tools with new proactive AI agents in a cross-app subscription suite.

Responsive's Fall 2025 Release launches AI agents and no-code tools to help global enterprises boost sales with smarter, data-driven insights and faster responses.

Seismic launches new Aura AI Agents to help UK go-to-market teams save time and boost efficiency by streamlining workflows and linking activities to outcomes.

PvX Partners invests USD $9 million in Brainstash to accelerate global growth of the Deepstash microlearning platform with user acquisition financing.

Alexi integrates its legal AI platform with iManage to enhance workflow efficiency and knowledge management for law firms worldwide.