Knowledge Management stories
AI-driven service delivery and stronger client results helped TP secure Frost & Sullivan's top Asia-Pacific customer experience honour.
Deal teams can query live transaction documents without exporting them, as the tie-up keeps sensitive M&A work inside Datasite's permissioned rooms.
Users of Buffmee will get faster, better grounded answers after KDDI reduced response latency by 38% and improved first-token speed.
The hires aim to deepen Code and Theory's enterprise and AI engineering push as agencies race to meet growing demand for digital transformation.
Users can now query Euromonitor's market data inside Microsoft 365 Copilot, with every answer citing sources to reduce AI errors and risk.
Smaller firms may keep sensitive documents off external AI services as Estha's Mac software runs office tasks locally on Apple Silicon.
Software agents could cut search time and token use by querying code history across repositories, commits and session transcripts.
Local AI processing in Foxit's latest PDF Editor update is aimed at regulated users who need document analysis without sending files to the cloud.
The rollout will reach paid ChatGPT tiers and developer channels after early testing showed faster task completion, stronger coding and tighter safeguards.
It aims to cut costs and complexity for large retailers by letting staff use AI agents on existing devices and approved internal data.
The new tool could cut handling time by letting agents send messages and complete tasks during live calls without leaving one conversation record.
Analysts will save hours of manual research as structured intelligence on threat actors, malware and CVEs is added to Searchlight Threat.
Marketing teams in Australia and New Zealand can now search years of campaign records in one place instead of scattered inboxes and drives.
Tender teams at HEB Construction are now saving hours on bids after AI turned scattered staff CVs into reusable, structured data.
Businesses can now turn contracts and invoices into cited answers, charts and summaries as Adobe extends Acrobat beyond PDF editing.
AI adoption could turn legal advice into a commodity unless firms capture and refresh their own standards, Avvoka has warned.
Shared AI infrastructure will help the insurer roll out agents faster, while keeping oversight tight across its 52-country network.
Sensitive document work can now stay offline as Foxit's latest PDF editor runs supported AI tasks on-device for regulated sectors.
Tender teams at HEB Construction now save hours per bid after AI turned scattered staff records into tailored CVs and bios.
Enterprise marketers could soon stop losing campaign know-how as Thread's AI system records briefs, plans and results in one place.