Latest news - Page 21

Respond.io & TikTok launch AI tool for SME growth
Tue, 14th Jan 2025
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cx
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martech
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customer service
Respond.io and TikTok have launched an AI-driven tool aimed at enhancing customer interactions for SMEs, targeting the USD $4.1 trillion financing gap.

Starburst appoints Lisa Luscap as Chief Marketing Officer
Mon, 13th Jan 2025
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data analytics
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ai
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cmo
Starburst has appointed Lisa Luscap as Chief Marketing Officer to spearhead growth in AI and data sectors, showcasing its commitment to innovation and expansion.

Eight hospitality tech trends transforming pubs in 2025
Mon, 13th Jan 2025
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surveillance
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data analytics
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digital transformation
As pubs brace for 2025, eight key technology trends are set to revolutionise operations, optimising efficiency and enhancing customer experiences.

Australian small businesses under pressure: can optimism and tech transform their 2025?
Fri, 10th Jan 2025
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crm
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data analytics
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martech
Despite facing record insolvencies due to rising costs and reduced consumer spending, Australia's small businesses remain hopeful about 2025, embracing tech-driven strategies.

Salesforce report: AI boosts revenue for Singaporean SMBs
Fri, 10th Jan 2025
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martech
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cdp
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ai
Salesforce's latest report reveals that 94% of small and medium-sized businesses in Singapore are leveraging AI for growth amid rising technology complexities.

Dan Faulkner appointed CEO of SmartBear amid AI shift
Thu, 9th Jan 2025
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devops
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apm
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ai
SmartBear has appointed Dan Faulkner as its new CEO, succeeding Frank Roe, as the company seeks to enhance its product strategy in an AI-driven landscape.

Harnessing AI for the future of manufacturing
Thu, 9th Jan 2025
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risk & compliance
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ai
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data governance
AI is revolutionising Australian manufacturing, driving efficiency and customisation while presenting challenges like investment costs and workforce reskilling.

Vietnam launches first blockchain loyalty programme
Thu, 9th Jan 2025
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cx
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blockchain
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martech
SmartOSC and Avalanche are launching Vietnam's first blockchain-based loyalty programme, set to revolutionise customer engagement across the APAC region.

Record USD $241 billion in US holiday online sales for 2024
Wed, 8th Jan 2025
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martech
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commerce systems
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bnpl
Adobe has reported that online spending in the US for the 2024 holiday season hit USD $241.4 billion, an 8.7% rise, driven by a record in mobile transactions.

Four trends predicted to revolutionise retail by 2025
Wed, 8th Jan 2025
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data analytics
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cx
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martech
Manhattan Associates predicts that by 2025, retail will be reshaped by trends including unified commerce, AI-driven personalisation, and sustainability efforts.

Yahoo DSP announces partnerships to boost ad capabilities
Wed, 8th Jan 2025
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data privacy
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cleantech
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digital marketing
Yahoo DSP has launched new partnerships with Jounce, Peer39, and Scope3, boosting advertisers' targeting and reporting tools in a complex media landscape.

Jollibee partners with Qualtrics to boost customer experience
Wed, 8th Jan 2025
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cx
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martech
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qualtrics
Jollibee Group has partnered with Qualtrics in a multi-year deal to enhance customer experience across its brands by consolidating feedback from digital and in-store channels.

Mark Bishof appointed new CEO of Medallia
Wed, 8th Jan 2025
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cx
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martech
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ai
Mark Bishof has been appointed Chairman and Chief Executive Officer at Medallia, signalling a major leadership shift at the software firm backed by Thoma Bravo.

2025: welcome to workplace 5.0 and human-centric AI
Wed, 8th Jan 2025
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rpa
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genai
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ai
As generative AI evolves, businesses are gearing up for Workplace 5.0, where human collaboration and AI integration redefine productivity by 2025.

Media companies are going big on data – but workflow challenges loom
Tue, 7th Jan 2025
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digital entertainment
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cybersecurity
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tv
As media firms embrace the digital age, the shift to cloud production faces data workflow challenges, risking delays, security breaches, and costly inefficiencies.

Hypervsn unveils 3D holographic technology
Tue, 7th Jan 2025
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cx
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martech
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3d
HYPERVSN is unveiling its cutting-edge 3D holographic technology, featuring life-sized digital avatars and an engaging AI fortune teller.

Consumers feel exploited by brands' dynamic pricing
Sun, 5th Jan 2025
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cx
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martech
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inflation
A Gartner survey reveals that 68% of US consumers feel exploited by dynamic pricing, with many preferring brands that offer consistent prices.

Only 11% of sales firms thrive in transformation periods
Sun, 5th Jan 2025
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digital transformation
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productivity
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analyst report
A recent Gartner survey reveals that only 11% of sales organisations have successfully navigated transformations, raising concerns for Chief Sales Officers.

VR & AR transforming innovation in product development
Sun, 5th Jan 2025
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it training
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digital transformation
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cx
Virtual and Augmented Reality are revolutionising product development and innovation across industries, driving demand for these transformative technologies.

Manifold Valley unveils tech for realistic digital humans
Sun, 5th Jan 2025
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gaming
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digital entertainment
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ai
Manifold Valley, a Los Angeles start-up, is pioneering hyper-realistic digital humans for triple-A video games, blending AI with artistic performance capture.