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Customer data Stories - Page 14

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Customer data stories

Exclusive: How email still reigns supreme for small business marketing
Customer Experience

Exclusive: How email still reigns supreme for small business marketing

Constant Contact doubles down on AI-driven tools while keeping email the core link between small businesses and their customers.

By Melania Watson • 6 min read • Tue, 10th Feb 2026
How Data Quality in Retail Powers Business Outcomes in 2026
Data Protection

How Data Quality in Retail Powers Business Outcomes in 2026

In 2026, retailers win not by owning more data, but by orchestrating trusted, real-time data that powers every decision and experience.

By Edmund Ng • 6 min read • Tue, 10th Feb 2026
Record rise in digital squatting fuels phishing wave
Malware

Record rise in digital squatting fuels phishing wave

Record digital squatting surge sees 6,200 disputes in 2025, as lookalike domains drive costly phishing, malware and payment fraud.

By Shannon Williams • 4 min read • Mon, 9th Feb 2026
Technology and the Shift in Managing 'Personalised Offers'
Data Analytics

Technology and the Shift in Managing 'Personalised Offers'

Retailers are racing from blunt discounts to AI-driven one-to-one offers, promising sharper margins and loyalty in APAC's crowded market.

By Jonathan Reeve • 7 min read • Mon, 9th Feb 2026
Asia Pacific Loyalty Awards 2026 finalists revealed
Data Analytics

Asia Pacific Loyalty Awards 2026 finalists revealed

Asia Pacific Loyalty Awards 2026 unveils record finalist line-up as brands double down on retention, data and personalised engagement.

By Mark Tarre • 4 min read • Thu, 5th Feb 2026
How address validation transforms Shopify deliveries
Customer Experience

How address validation transforms Shopify deliveries

Address validation on Shopify cuts failed deliveries, trims shipping costs and boosts loyalty by ensuring accurate, standardised customer data.

By Edmund Ng • 5 min read • Wed, 4th Feb 2026
AI outpaces data privacy, exposing governance gaps
Storage

AI outpaces data privacy, exposing governance gaps

AI investment is surging faster than data privacy and board oversight, leaving storage gaps and weak access controls to fuel rising risk.

By Sofiah Nichole Salivio • 5 min read • Mon, 2nd Feb 2026
Bedrock Data expands AI security to Confluence
Data Protection

Bedrock Data expands AI security to Confluence

Bedrock Data adds native Confluence support to map how sensitive collaboration content flows into AI systems and expose hidden access risks.

By Kaleah Salmon • 4 min read • Sat, 31st Jan 2026
TheyDo unveils Analyst Agent for customer journey AI
Data Analytics

TheyDo unveils Analyst Agent for customer journey AI

TheyDo launches Analyst Agent, an AI tool in its journey platform that answers plain-language questions by analysing customer journey data.

By Kaleah Salmon • 4 min read • Fri, 30th Jan 2026
Hype & Dexter rebrands to Avidly APAC in ANZ shift
Customer Relationship Management

Hype & Dexter rebrands to Avidly APAC in ANZ shift

Hype & Dexter has rebranded as Avidly APAC, aligning with Avidly Group to scale HubSpot-focused services across Australia and New Zealand.

By Mark Tarre • 4 min read • Fri, 30th Jan 2026
Nike probes suspected cyber attack after data leak claim
Data Protection

Nike probes suspected cyber attack after data leak claim

Nike is investigating a suspected cyber attack after hackers claimed access to terabytes of internal data, raising global security concerns.

By Shannon Williams • 5 min read • Thu, 29th Jan 2026
AI reshapes data privacy as firms shift to real-time defence
Software-as-a-Service

AI reshapes data privacy as firms shift to real-time defence

AI-driven cloud adoption is forcing firms to swap static privacy checklists for continuous, real-time defence of sensitive data flows.

By Shannon Williams • 6 min read • Thu, 29th Jan 2026

Stories from Other Regions

Customer data stories

Interactive & Ansvar mark 15 years of tech partnership
Data Protection

Interactive & Ansvar mark 15 years of tech partnership

Interactive and Ansvar celebrate 15-year tech partnership underpinning cyber security, compliance and modernisation in insurance.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 10th Feb 2026
Acronis extends Manchester City data protection deal
Virtualisation

Acronis extends Manchester City data protection deal

Acronis has renewed its partnership with Manchester City, extending its role safeguarding the club's expanding digital and data operations.

By Sofiah Nichole Salivio • 4 min read • Fri, 6th Feb 2026
Maestra's US customer base surges as brands ditch Klaviyo
Digital Transformation

Maestra's US customer base surges as brands ditch Klaviyo

Maestra's US customer base jumps 144% as DTC brands abandon Klaviyo for a single platform spanning email, personalisation and paid media.

By Sofiah Nichole Salivio • 4 min read • Fri, 6th Feb 2026
Poor data drives FCA AML fines totalling GBP £430m
Data Protection

Poor data drives FCA AML fines totalling GBP £430m

Poor-quality customer data has driven more than two-thirds of FCA AML fines since 2020, analysis finds, with penalties topping GBP £430m.

By Catherine Knowles • 4 min read • Fri, 30th Jan 2026
PushON unveils Connect to unify eCommerce marketing
Customer Relationship Management

PushON unveils Connect to unify eCommerce marketing

PushON launches Connect to unify fragmented eCommerce marketing, promising cross-channel insight and clearer links between spend and sales.

By Mark Tarre • 3 min read • Thu, 29th Jan 2026
Expert details the data 'gold' fuelling retail media
Data Protection

Expert details the data 'gold' fuelling retail media

Australian retail media booms as brands race to turn fragmented customer data into 'gold' with unified, first-party identity and AI insight.

By Belinda Lloyd • 6 min read • Thu, 29th Jan 2026