Automation stories
Agora and FPT join forces to deliver AI-powered voice, video and messaging for Southeast Asia's banks amid stricter digital regulations.
AI-fuelled hackers can now spread across corporate networks in as little as four minutes, outpacing human defenders by hours.
Most big firms use AI, yet only 12% run truly continuous AI-led IT operations, missing speed, security and architecture gains.
CompTIA unveils AI Help Desk Essentials course to train frontline IT support teams in safe, effective use of generative AI chatbots.
Tariff hikes, AI adoption and regional supply chains are redrawing global trade as firms diversify sourcing and tighten working capital.
Most CIOs expect AI-driven cyber attacks within a year, but only a third feel prepared, exposing a widening gap in cyber resilience.
AI is piling pressure on ANZ CISOs, fuelling burnout, personal liability fears and complex new demands in governance and threat response.
Rising RFP volumes are stretching proposal teams, leaving bids unfinished and exposing B2B services firms to mounting revenue risk.
Firms cool tech hiring wars as 83% of recruiters say success now hinges more on AI upskilling existing staff than bringing in new talent.
MarketAxess has appointed William Quan as chief technology officer to drive global platform modernisation and expand AI across its systems.
Firms spent USD $252 billion on AI in 2024, yet only 4% report repeatable, scalable value as governance and skills gaps hold back returns.
TMF reports GBP £32 million margin boost after deploying Enate's orchestration platform to streamline services and expand automation.
Forrester sees humanoid robots shifting from trials to targeted deployment, promising efficiency gains but slowed by cost, complexity and risk.
Sky Business becomes a patron of Technology Supply Chain, boosting connectivity support for over 5,500 UK manufacturing and tech members.
Propel-AIR 2.0 opens to link Australian robotics startups with Boston mentoring, global investors and a potential Silicon Valley showcase.
WiseTech will cut about 2,000 roles, a third of its staff, as it leans on AI, echoing wider structural job shifts across major employers.
AI-powered contextual service is now make-or-break in Australia, with CX leaders warning one unresolved issue can lose a customer forever.
Irish firms say skills shortages, not tech, are throttling AI rollout, forcing sweeping job redesign and major investment in training.
UK airlines are deploying agentic AI and WhatsApp chatbots to cut airport queues, ease staff strain and manage growing border disruption.
Commonwealth Bank launches AUD$90m Future Workforce Program to boost AI skills, retrain staff and open new internal career paths.