The Ultimate Guide to Unified Communications

2026 · Asian Edition

Also known as UC.

Unified Communications (UC) represents the integration of various communication tools—such as voice, video, messaging, and conferencing—into a single, cohesive platform that enhances collaboration and productivity for businesses of all sizes. As digital transformation accelerates, UC technologies are becoming fundamental to modern workplaces, enabling seamless interactions regardless of location or device.

The stories tagged with "Unified Communications" showcase a dynamic landscape where innovation meets the evolving needs of organizations. From the rise of cloud-based UC solutions that ease deployment and management, to the emphasis on video conferencing and AI-driven customer engagement, the sector reflects a push towards simplicity, mobility, and intelligent integration.

By exploring these narratives, readers can gain insight into how key industry players are shaping the future of communication, the operational benefits and return on investment of adopting UC platforms, and the critical role of unified communication in sectors like contact centers and remote workforces. Whether you are looking to understand the trends affecting your business or seeking practical solutions to enhance communication, this collection provides valuable perspectives and timely developments in Unified Communications.

Asian Unified Communications news
Analyst Insights
Data centre market set to hit USD $1.08 trillion by 2034
Polaris Market Research · UC · Data Protection
Last week
Sinch named leader in IDC communications platform study
IDC MarketScape · UC · CRM
Last week
Infobip launches AgentOS platform, targets agentic AI shift
Gartner · UC · Digital Transformation
This month
iProov report warns of soaring iOS injection attacks
Gartner · UC · Data Protection
This month
Appspace named Gartner leader in workplace experience
Gartner · UC · SaaS
This month
Reviews
Hands-on review: Apple iPhone 17e tested and assessed
Mobile gaming
Last month
Hands-on review: Samsung Galaxy A57 5G smartphone
Mobile gaming
Last month
Expert columns
Japan's digital leap: From cautious adopter to confident standards setter
By Lara Dewar of GSMA
This month
Don't rule yourself out of a career in STEM
By Lauren Reid of Aquark Technologies
Last month
Female representation in AI is a win-win situation for businesses
By Emma Irwin of Dataiku
Last month
Why "Give to Gain" needs to stop being a women's virtue and start being a business model
By Lizi Sprague of Songue PR
Last month
This International Women's Day, lean on proof (of skill, of impact and of potential)
By Sarah Noe-Danzl of Skillable
Last month
International Women's Day: Expanding access, accelerating progress
By Shanthi Rajan of Linarc
Last month
Closing the gender digital divide: Why women's voices must shape connectivity policy
By Jeanette Whyte of GSMA APAC
Last month
Knowledge equity in the age of AI: Moving from gatekeeper to orchestrator
By Kylie Harker of SQiBLE
Last month
AI-era contact centres become strategic CX data hubs
By Martyn Riddle of Verint APAC
Last month
Great leaders don't have All the Answers - They Ask The Right Questions
By Kellie Rigg of OMIO Group
Last month
What actually makes partnerships work (beyond the handshake)
By Jen Roche of Quickli
Last month
How Lean AI may be creating new pathways or opportunities for women in logistics
By Gabby Wilson of C.H. Robinson
Last month
Automate the tasks, elevate leaders: The case for human-centered AI
By Afshaan Jiwaji of Jiwaji Law
Last month
Give to gain: Why mentoring is a leadership responsibility in tech
By Wendy Johnstone of Sinch
Last month
Beyond technology: How leadership drives contact centre performance
By Ed Creasey of Calabrio
Mon, 23rd Feb 2026
Interviews
Google sees retail success with agentic commerce push
Discussing Contact Centre
Last week
Exclusive: Grafana Lab's Jen Villa on targeting the AI observability gap
Discussing Data Protection
Last week
Scale By Avec says strategic hiring is the key in the age of AI
Discussing Collaboration
Last month
Smart Communications pursues trusted AI for customers
Discussing Government
Last month
Exclusive: Edifier outlines next phase of global audio strategy
Discussing Headphones
Tue, 10th Feb 2026
Recent news
FPT deploys Plume cloud Wi‑Fi to boost homes in Vietnam
About Cloud Services
Last month
Laser link restores Taiwan Mobile network after typhoon
About Cloud Services
Last month
Singaporeans want phone support as firms push digital
About IT Industry
Last month
Singapore firms boost AI, sovereign cloud as security rises
About Data Protection
Last month
LINE Plus unveils ActEngine AI for merchant support
About Productivity
Last month
Indosat creators set 11-hour Eid TikTok livestream record
About Social Media
Last month
Cambodia steps up AI push to narrow regional tech gap
About Agricultural Technology
Last month
Seatrium taps Workday HCM to modernise HR operations
About Productivity
Last month
Indosat trials AI-powered 5G call linking Jakarta, Europe
About Robotics
Last month
StarHub opens Galaxy S26 pre-orders from SGD $0 monthly
About Trade-in
Fri, 27th Feb 2026
GSMA Foundry & NUHS partner on 5G connected health
About Robotics
Thu, 26th Feb 2026
Agora & FPT partner on AI for Southeast Asian banks
About Cloud Services
Thu, 26th Feb 2026
CelcomDigi opens Galaxy S26 5G pre-orders with perks
About Mobile gaming
Thu, 26th Feb 2026
AI literacy demand surges in Singapore amid skills gap
About Collaboration
Thu, 26th Feb 2026
GSMA & NUHS team on 5G, AI to power smart hospitals
About Cloud Services
Thu, 26th Feb 2026
Philippine Airlines cuts waits with AI contact centre
About Big Data
Wed, 25th Feb 2026
Indosat launches AI suite for Indonesia supply chains
About Fibre
Wed, 11th Feb 2026
Indosat profit up 12.2% as AI drives ARPU, broadband push
About FWA
Wed, 11th Feb 2026
Singapore youth lead world in readiness to use AI tools
About EduTech
Mon, 9th Feb 2026
CelcomDigi refreshes 5G postpaid plans with streaming perks
About Streaming
Fri, 6th Feb 2026
Job moves
SleekFlow appoints Gao Lei as new CTO to drive tech strategy
Move at Instagram
Wed, 10th Jul 2024
Google Cloud appoints Patrick Wee as Country Manager for Malaysia
Move at Google
Tue, 18th Apr 2023
Princeton Digital Group Names Matthias Vukovich as Chief Investment Officer
Move at Princeton Digital Group
Fri, 14th Apr 2023
Emily Tan appointed as Thales Singapore head
Move at Thales
Fri, 2nd Sep 2022
SolarWinds appoints Sandeep Mehra as Asia-Pacific & Japan channel sales director
Move at Cisco
Fri, 20th May 2022
Top players
Other guides