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Service management Stories - Page 12

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Service management stories

Global Stories

Service management stories

Carnival Cruise Line, DXC partner to enhance IT globally
Digital Transformation

Carnival Cruise Line, DXC partner to enhance IT globally

Carnival Cruise Line partners with DXC Technology to enhance IT across its 29 ships, boosting guest experience and operational efficiency worldwide.

By Jed Nykolle Harme • 3 min read • Mon, 23rd Jun 2025
TCS & SAP join forces to boost cloud migration & AI uptake
Data Analytics

TCS & SAP join forces to boost cloud migration & AI uptake

TCS and SAP have partnered to accelerate SAP customers' migration to cloud and boost generative AI adoption through the RISE with SAP initiative globally.

By Sean Mitchell • 3 min read • Thu, 8th May 2025
SolarWinds to showcase AI solutions at GITEX 2025 events
Software-as-a-Service

SolarWinds to showcase AI solutions at GITEX 2025 events

SolarWinds is set to unveil its latest AI solutions at GITEX 2025, aiming to enhance efficiency and resilience in hybrid and multi-cloud IT environments.

By Sean Mitchell • 2 min read • Thu, 10th Apr 2025
SolarWinds unveils IT resilience solutions to combat change
Digital Transformation

SolarWinds unveils IT resilience solutions to combat change

SolarWinds has unveiled new tools to enhance IT resilience as firms face increasing digital complexity and economic pressures, addressing key customer concerns.

By Sean Mitchell • 2 min read • Thu, 3rd Apr 2025
Monday's AI service platform launches for all users
Customer Experience

Monday's AI service platform launches for all users

monday.com has launched its AI-driven enterprise service management platform, monday service, now available for all users after a successful beta phase.

By Shannon Williams • 3 min read • Thu, 13th Feb 2025
Monday.com launches AI enterprise service management tool
Human Capital Management

Monday.com launches AI enterprise service management tool

monday.com has launched its AI-driven Enterprise Service Management platform, monday service, to enhance operational efficiency for businesses across departments.

By Sean Mitchell • 3 min read • Tue, 11th Feb 2025
A well-oiled machine: How ERP solutions drive ROI and better customer experiences
Data Analytics

A well-oiled machine: How ERP solutions drive ROI and better customer experiences

Enterprise resource planning (ERP) systems are revolutionising equipment dealerships by streamlining operations and enhancing customer satisfaction, driving significant ROI.

By Terry Smagh • 3 min read • Wed, 29th Jan 2025
Combilift boosts efficiency with AI-powered Infor SyteLine
Manufacturing

Combilift boosts efficiency with AI-powered Infor SyteLine

Global forklift manufacturer Combilift has boosted efficiency and revenue following the implementation of Infor SyteLine, resulting in a 30% revenue increase.

By Catherine Knowles • 3 min read • Thu, 12th Dec 2024
Alcatel-Lucent Enterprise launches cloud network tool
Network Infrastructure

Alcatel-Lucent Enterprise launches cloud network tool

Alcatel-Lucent Enterprise has unveiled its cloud-based network inventory management tool, Fleet Supervision, enhancing operational efficiency for IT teams.

By Catherine Knowles • 2 min read • Thu, 12th Dec 2024
SolarWinds celebrates multiple awards for products & execs
Data Analytics

SolarWinds celebrates multiple awards for products & execs

SolarWinds garnered multiple accolades in early 2024 for its innovative IT management solutions, celebrating executives and product advancements.

By Shannon Williams • 3 min read • Thu, 25th Jul 2024
StarHub partners with ServiceNow on new enterprise service platform
Digital Transformation

StarHub partners with ServiceNow on new enterprise service platform

StarHub unveils a strategic partnership with ServiceNow, integrating Enterprise Solutions with the Now Platform to revolutionise enterprise service management across industries.

By Catherine Knowles • 3 min read • Tue, 9th Jul 2024

Stories from Other Regions

Service management stories

Abacus Group expands global cybersecurity with Entara acquisition
Advanced Persistent Threat Protection

Abacus Group expands global cybersecurity with Entara acquisition

Abacus Group has acquired managed security firm Entara, boosting its global cybersecurity services with AI-driven incident response for financial clients.

By Shannon Williams • 3 min read • Thu, 19th Jun 2025
Kinetic IT wins Main Roads deal for technology & support services
DevOps

Kinetic IT wins Main Roads deal for technology & support services

Kinetic IT has secured a contract to deliver comprehensive technology services, supporting Main Roads WA's management of 19,000km of road infrastructure.

By Kaleah Salmon • 3 min read • Thu, 1st May 2025
Quanta Services Australia partners with IFS to support growth
Digital Transformation

Quanta Services Australia partners with IFS to support growth

Quanta Services Australia has selected IFS to implement its AI-powered ERP platform, IFS Cloud, to streamline operations and support growth across its divisions.

By Catherine Knowles • 2 min read • Wed, 18th Dec 2024
Revealed: Presbyterian Support Central partners with Spark
Health Technologies

Revealed: Presbyterian Support Central partners with Spark

Presbyterian Support Central has partnered with Spark to revamp its tech, aiming to improve productivity for over 1,000 employees amid budget constraints.

By Melania Watson • 3 min read • Mon, 8th Jul 2024
ManageEngine report reveals split in AI adoption among UK IT pros
AI Security

ManageEngine report reveals split in AI adoption among UK IT pros

ManageEngine's new study with SDI highlights a split in AI usage among UK IT professionals, revealing a gap in knowledge and mixed productivity expectations.

By Catherine Knowles • 3 min read • Fri, 5th Jul 2024
BT Group & ServiceNow extend alliance to boost experiences
Customer Experience

BT Group & ServiceNow extend alliance to boost experiences

BT Group and ServiceNow are joining forces to enhance service management with AI, aiming to boost efficiency and customer satisfaction.

By Melania Watson • 3 min read • Fri, 21st Jun 2024