Asian Stories

By Sean Mitchell • 3 min read • Thu, 22nd May 2025

AI reshapes strategies at Asia Pacific loyalty and retail conference

The Asia Pacific Loyalty Conference highlights AI's growing role in customer retention, as 46% of consumers expect brands to know their preferences.

By Melania Watson • 5 min read • Thu, 22nd May 2025

Exclusive: Informatica launches AI agents to transform data management

Informatica unveils CLAIRE Agents, autonomous AI tools plus a no-code platform to revolutionise enterprise data management and intelligent workflows.

By Melvin Hipolito • 4 min read • Wed, 21st May 2025

OutSystems surpasses EUR €500m & appoints new CEO Woodson Martin

OutSystems surpasses EUR €500 million revenue milestone and appoints Woodson Martin as new CEO to steer AI-powered software growth globally.

Software-as-a-Service

AI tools expose sensitive data at 99% of organisations

A Varonis report reveals 99% of organisations expose sensitive data to AI tools due to security lapses, risking data breaches amid rapid AI adoption.

By Jed Nykolle Harme • 3 min read • Wed, 21st May 2025

By Sean Mitchell • 5 min read • Thu, 15th May 2025

Informatica unveils AI Agent Engineering for data management

Informatica unveils AI Agent Engineering and CLAIRE Agents to enhance trusted data management and AI orchestration across major cloud platforms.

By Melvin Hipolito • 3 min read • Tue, 13th May 2025

Telstra Health partners with Salesforce to unify digital health

Telstra Health partners with Salesforce and Snowflake to enhance its digital health ecosystem, aiming to unify healthcare platforms across Australia and New Zealand.

Customer Experience

StackAdapt debuts unified platform for email & programmatic ads

StackAdapt launches new email and Data Hub tools, integrating owned and paid media via one platform to boost marketers' efficiency and insight.

By Catherine Knowles • 4 min read • Thu, 8th May 2025

By Jed Nykolle Harme • 3 min read • Wed, 7th May 2025

Udemy appoints Neeracha Taychakhoonavudh to lead CX

Udemy appoints Neeracha Taychakhoonavudh as its first Chief Customer Experience Officer to lead global customer success and operations strategy.

By Jed Nykolle Harme • 3 min read • Tue, 6th May 2025

HR leaders accelerate reskilling as AI adoption grows

HR leaders in North America plan to reskill 21% of workers as AI agent use is set to grow 327% by 2027, reshaping roles and boosting productivity.

By Sean Mitchell • 3 min read • Sat, 3rd May 2025

Law Squared launches Cubed platform for in-house legal teams

Law Squared has launched Cubed, a Microsoft 365-native legal tech platform streamlining in-house legal operations with rapid deployment and a flat annual fee.

Hyperscale

Sonata Software wins USD $73m deal for AI-powered upgrade

Sonata Software inks a USD $73 million, five-year deal to boost AI-driven digital modernisation for a major US tech, media, and telecom firm.

By Kaleah Salmon • 2 min read • Fri, 2nd May 2025

Cloud Security

Cloud Security Alliance launches initiative to automate compliance

The Cloud Security Alliance launches the Compliance Automation Revolution with Google, Oracle and others to simplify regulatory compliance in data security and privacy.

By Catherine Knowles • 5 min read • Wed, 30th Apr 2025

By Sean Mitchell • 3 min read • Sat, 19th Apr 2025

Thesys launches C1 API for AI-powered dynamic interfaces

Thesys unveils C1, the first Generative UI API, enabling real-time, AI-powered dynamic interfaces to fast-track AI software deployment and cut costs.

By Sean Mitchell • 4 min read • Thu, 17th Apr 2025

Salesforce launches Tableau Next to automate data analysis

Salesforce launches Tableau Next, an AI-driven analytics platform integrating with Agentforce to automate data tasks and enhance business intelligence insights.

Fintech

Pismo names Vishal Dalal as global CEO amid leadership changes

Pismo appoints Vishal Dalal as global CEO and Rodrigo Melato as Chief Commercial Officer amid plans for customer-centric growth and international expansion.

By Melvin Hipolito • 2 min read • Thu, 17th Apr 2025

Stories from Other Regions

By Sean Mitchell • 3 min read • Wed, 21st May 2025

FourNet unveils AI-powered IntellAIgent platform for business

FourNet launches IntellAIgent, an AI-powered platform integrating 300+ apps to automate complex tasks, aiming to revolutionise customer service and operations.

Software-as-a-Service

Melbourne university selects Rimini Street for Salesforce support

The University of Melbourne's Mobile Learning Unit partners with Rimini Street to enhance support for its Salesforce-based eLearning platform and ensure operational efficiency.

By Melvin Hipolito • 3 min read • Tue, 29th Apr 2025

By Catherine Knowles • 4 min read • Thu, 24th Apr 2025

Canadian online sales down as shoppers seek value & discounts

Canadian online retail sales fell 3% in Q1 2025, with average order values dropping amid cautious spending and rising promotional offers.