Global Stories

Vistage CEO survey shows UK SME leaders facing economic doubt

Vistage's Q3 2024 CEO Confidence Index reveals a drop from 111.6 to 107.1, highlighting economic uncertainty for UK and Ireland SMEs amidst the looming Autumn Budget.

By Sean Mitchell • 2 min read • Tue, 1st Oct 2024

Migration

Most firms report sales boost after eCommerce platform switch

A new commercetools report reveals 90% of businesses that migrated to new eCommerce platforms saw revenue boosts, with 30% noting increases of 30% or more.

By Kaleah Salmon • 3 min read • Mon, 30th Sep 2024

Marketing Technologies

Amplitude & HubSpot partner to boost GTM team's sales success

HubSpot partners with Amplitude to integrate Smart CRM with customer behaviour data, enhancing lead scoring and customer health for GTM teams.

By Catherine Knowles • 3 min read • Thu, 26th Sep 2024

Education, Learning & Training

Medallia launches new partner programme to drive innovation

Medallia has launched a new partner programme to empower independent software vendors and service integrators, promoting innovation and enhancing customer experiences.

By Kaleah Salmon • 3 min read • Wed, 25th Sep 2024

Customer Relationship Management

Chronos Agency partners with HubSpot to expand ANZ services

Chronos Agency teams up with HubSpot to expand services in ANZ, marking a significant growth into new industries beyond ecommerce and boosting regional presence.

By Melania Watson • 3 min read • Tue, 24th Sep 2024

EduTech

It's time to notice: The radical shift in service models driven by AI and GenAI

Generative AI is revolutionising service models, driving innovation and efficiency. Key players like HCLTech leverage AI for transformative impacts across sectors.

By Apoorv Iye • 7 min read • Wed, 18th Sep 2024

Hyperscale

Salesforce unveils Agentforce: autonomous AI for productivity

Salesforce has unveiled Agentforce, an autonomous AI suite designed to boost productivity by automating tasks across service, sales, and marketing sectors.

By Imee Dequito • 4 min read • Fri, 13th Sep 2024

Generative AI

UK consumers to prioritise holiday spending in 2024, says Coveo

UK consumers are poised to increase holiday spending for 2024, even if it means trimming expenses elsewhere, according to Coveo's latest research.

By Sean Mitchell • 3 min read • Thu, 12th Sep 2024

Software-as-a-Service

SugarCRM appoints David Roberts as new CEO amidst changes

SugarCRM appoints David Roberts as new CEO, succeeding Craig Charlton. Roberts to drive global growth and innovation as Charlton becomes Chairman.

By Imee Dequito • 3 min read • Wed, 11th Sep 2024

Marketing Technologies

Loop launches customisable order tracking to boost shopper engagement

Loop has launched a customisable order tracking solution to enhance shopper engagement, aiming to transform post-purchase experiences for retailers.

By Catherine Knowles • 3 min read • Tue, 10th Sep 2024

Edge Computing

Navigating the evolving world of Artificial Intelligence

Businesses are racing to adopt Generative AI, promising efficiency and competitive edge, but grappling with risks such as inaccuracy and cybersecurity.

By George Dragatsis • 4 min read • Fri, 6th Sep 2024

Stories from Other Regions

Breach Prevention

Cornerstone appoints Dave Arkley as COO & CFO amid growth plans

Cornerstone appoints Dave Arkley as COO and CFO, enhancing their leadership as they aim for growth and innovation in 2025.

By Imee Dequito • 2 min read • Wed, 2nd Oct 2024

Sales

Deliverect Retail boosts One Stop's online sales & accuracy

Deliverect launches Deliverect Retail, revolutionising grocery order and delivery processes. Early adopter One Stop doubles weekly sales and enhances efficiency.

By Kaleah Salmon • 3 min read • Wed, 2nd Oct 2024

Data Protection

Infinigate partners with Fortra to enhance EMEA cybersecurity

Infinigate has been named a strategic distributor by Fortra to offer its cybersecurity solutions to resellers across EMEA, bolstering regional cyber defences.

By Kaleah Salmon • 2 min read • Wed, 2nd Oct 2024

Supply Chain

Wiise partners with Datacom NZ to expand ERP solutions

Wiise partners with Datacom New Zealand to offer tailored ERP solutions, enhancing integration and profitability for SMBs through a flexible, scalable platform.

By Melania Watson • 2 min read • Mon, 30th Sep 2024

Customer Experience

Rufaro Mtuwa steps into General Manager role at insignia

Rufaro Mtuwa, a veteran of insignia, has been promoted to General Manager, where she will guide the Australian firm through its next growth phase.

By Imee Dequito • 2 min read • Wed, 25th Sep 2024

Power / Energy

Gallagher Security India expands team with new hires

Gallagher Security India bolsters its team, appointing Deneshkumar V as General Manager and Manav Kushwaha as Regional Manager, among four new hires in 2024.

By Imee Dequito • 2 min read • Tue, 17th Sep 2024

Unified Communications

Adobe Express simplifies content creation for SMBs & non-profits

Adobe Express has unveiled updates to ease content creation for solopreneurs and SMBs, enhancing workflows without extra AI costs.

By Imee Dequito • 4 min read • Fri, 13th Sep 2024

Digital Transformation

Masters247 partners with SHOPLINE for digital transformation

Masters247 partners with SHOPLINE to overhaul its digital systems, aiming to expand international markets and boost B2B commerce efficiency.

By Kaleah Salmon • 3 min read • Tue, 10th Sep 2024

Digital Transformation

Unilever & Accenture expand AI partnership to boost efficiency

Unilever and Accenture are enhancing their AI collaboration to streamline Unilever's digital operations, leveraging generative AI to drive efficiency and agility.

By Shannon Williams • 3 min read • Fri, 6th Sep 2024