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The AI challenge - balancing governance and innovation
Data Protection

The AI challenge - balancing governance and innovation

Many projects remain stuck at proof of concept as businesses wrestle with data governance, security and agent oversight before scaling AI.

By Anthony Caruana • 5 min read • Last week
Dell Technologies makes all the hardware cool again
Digital Transformation

Dell Technologies makes all the hardware cool again

Renewed AI spending is boosting demand for Dell's secure, certified infrastructure as companies chase faster deployment and lower cloud costs.

By Donovan Jackson • 4 min read • Last week
Leaders use AI mainly for routine tasks, survey finds
Data Analytics

Leaders use AI mainly for routine tasks, survey finds

Most executives still rely on artificial intelligence to draft emails and summarise documents, despite rising confidence and training uptake.

By Joseph Gabriel Lagonsin • 5 min read • Last week
Data matching explained: The key to clean, connected data
Customer Relationship Management

Data matching explained: The key to clean, connected data

Poor data is costing firms millions, making record matching vital for cleaner datasets, better decisions and lower compliance risk.

By Bobby Joseph • 6 min read • Last week
Alior Bank cuts virtualisation costs by 60% with Hitachi
Virtualisation

Alior Bank cuts virtualisation costs by 60% with Hitachi

The Polish lender expects a 60% drop in virtualisation costs as it shifts hundreds of critical workloads onto Red Hat OpenShift and Hitachi Vantara.

By Karen Joy Bacudo • 4 min read • Last week
From AI Adoption to AI Advantage
Digital Transformation

From AI Adoption to AI Advantage

Enterprises that fail to embed AI into workflows risk being outpaced by rivals already turning pilots into real business gains.

By Roop Singh • 6 min read • Last week
Brightcove launches Prism interface after customer feedback
Digital Transformation

Brightcove launches Prism interface after customer feedback

The redesign aims to cut friction for broadcasters and publishers, as more than 100 customers asked for a simpler interface for daily video work.

By Sofiah Nichole Salivio • 3 min read • Last week
Blue Yonder & NVIDIA build AI factory for supply chains
Manufacturing

Blue Yonder & NVIDIA build AI factory for supply chains

It could speed warehouse decisions for 3,000 retailers, manufacturers and logistics providers as Blue Yonder readies new AI agents later this year.

By Mark Tarre • 4 min read • Last week
Dell boosts partner incentives with AI channel hub
Private Cloud

Dell boosts partner incentives with AI channel hub

Partners selling Dell's focus products will get quicker rebates and real-time pricing as the company moves to simplify AI dealmaking.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Guidewire: Modernising insurance with accountability
Digital Transformation

Guidewire: Modernising insurance with accountability

Regulators are warning insurers to keep humans accountable as AI speeds up claims work and other busy tasks, Guidewire says.

By Donovan Jackson • 4 min read • Last week
Tower cuts call times with Amazon Connect AI pilot
Digital Transformation

Tower cuts call times with Amazon Connect AI pilot

Customers now spend 796,000 fewer minutes on calls with the insurer after AI transcription cut handling times across sales, service and claims.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Apex to handle Fidelity International's first tokenised fund
Fintech

Apex to handle Fidelity International's first tokenised fund

The move gives institutional investors round-the-clock access to a tokenised fund, as asset managers test blockchain servicing within regulated frameworks.

By Karen Joy Bacudo • 4 min read • Last week
CortexForge unveils client-owned systems inside Microsoft
Software-as-a-Service

CortexForge unveils client-owned systems inside Microsoft

The consultancy says its approach keeps records and governance inside existing Microsoft tools, reducing reliance on outside vendors and scattered spreadsheets.

By Joseph Gabriel Lagonsin • 4 min read • Last week
UK firms face AI skills gap as tools outpace training
Digital Transformation

UK firms face AI skills gap as tools outpace training

The gap risks leaving UK and Irish businesses unable to turn AI spending into returns, as only 48% give staff time to experiment.

By Sofiah Nichole Salivio • 4 min read • Last week

Stories from Other Regions

Productivity stories

UK consumers screen calls amid contact centre trust gap
Data Protection

UK consumers screen calls amid contact centre trust gap

Many legitimate calls are being ignored as scam fears and opaque AI use erode trust in contact centres across the UK.

By Joseph Gabriel Lagonsin • 4 min read • Last week
UK shoppers step in as retail crime rises in stores
Customer Experience

UK shoppers step in as retail crime rises in stores

Retailers face mounting costs and pressure as more than half of UK shoppers say they have seen crime or abuse rise in stores.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Port Nelson rolls out private 5G across warehouses
Network Infrastructure

Port Nelson rolls out private 5G across warehouses

Reliable warehouse scanning and safety communications are now less vulnerable to dead spots after a private 5G rollout across three Port Nelson sites.

By Joseph Gabriel Lagonsin • 4 min read • Last week