Digitalisation Stories - Page 2

Global Stories

Digitalisation stories

DocuWare: Mindset, not tech, holds back channel automation

DocuWare's EMEA and APAC sales VP says UK channel businesses are failing customers by focusing on products rather than outcomes.

By Jake MacAndrew • 3 min read • Last month

Customer Relationship Management

Addepar unveils AI tools for investment professionals

The rollout aims to cut manual reconciliation and improve portfolio visibility as wealth managers face rising pressure to automate reporting and client updates.

By Sofiah Nichole Salivio • 4 min read • Last month

Data Analytics

'Didn't believe it': Dayforce optimising people management

Payroll headaches eased at Retail Apparel Group as Dayforce linked time and attendance with pay, cutting manual fixes and boosting morale.

By David Shilovsky • 5 min read • Last month

Software-as-a-Service

Autodesk names Dr. Haren Samarasekera as ANZ director

The appointment comes as construction, infrastructure and housing demand keep pressure on software suppliers serving Australia and New Zealand.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Smart Cities

Bir signs deal to digitise Baku's Old City services

Visitors to Baku's UNESCO-listed Old City may soon use one app for navigation, tickets and payments under a new digital services pact.

By Karen Joy Bacudo • 4 min read • Last month

Unified Communications

NFON confirms guidance as AI investment weighs on profit

Soft demand and higher AI investment trimmed quarterly earnings, but the Munich-based group still expects low- to mid-single-digit revenue growth this year.

By Karen Joy Bacudo • 3 min read • Last month

Digital Transformation

Tirana Bank launches omnichannel retail service on Backbase

Customers can now open accounts, apply for loans and use Apple Pay in one app as Tirana Bank replaces its fragmented legacy setup.

By Karen Joy Bacudo • 4 min read • Last month

Manufacturing

Australia & New Zealand supply chains shift to resilience

Rising supplier and freight costs are pushing firms to prioritise agility as 43 per cent say efficiency has long outweighed resilience in supply chains.

By Mark Tarre • 4 min read • Last month

Digital Transformation

AVEVA & IMD flag digital ecosystem data sharing gap

Despite high strategic priority, most firms still share little data with partners, exposing integration and governance as the main blockers.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Customer Relationship Management

Formula 1 app adds race experience for Grand Prix fans

Fans at Grand Prix events will get live timetables and navigation in the official app, as Formula 1 deepens its grip on spectator data.

By Sofiah Nichole Salivio • 4 min read • Last month

Digital Transformation

IntelliAM appoints Joel Crawford as US revenue chief

The UK industrial AI company is stepping up its North American push as it seeks to turn existing US customers into broader revenue growth.

By Sofiah Nichole Salivio • 4 min read • Last month

Stories from Other Regions

Digitalisation stories

Digital Transformation

Australian SMEs adopt AI but lag on workflow change

Most Australian SMEs are still using AI for emails and drafting, leaving manual workflows intact despite growing board pressure for change.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Data Analytics

Northumbrian Water signs three-year Aiimi AI data deal

The utility will use bespoke AI tools to target pollution, compliance and maintenance as it enters AMP8 under growing scrutiny.

By Sofiah Nichole Salivio • 4 min read • Last month

Digitisation

SoftTech launches EV approvals system for highways

Delays in permits and land approvals for highway charging sites could ease as a single digital platform links agencies, developers and investors.

By Sofiah Nichole Salivio • 4 min read • Last month

Manufacturing

New Zealand businesses ramp up AI & automation push

Pressure to lift margins is pushing New Zealand firms to target AI and automation at energy use, reporting and admin tasks.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Data Protection

Canadian firms flag AI-linked cyber risks from suppliers

Supplier oversight is becoming a bigger cyber priority as one in three Canadian businesses reported an AI-linked incident in the past year.

By Sofiah Nichole Salivio • 4 min read • Last month

Digital Transformation

Alkami webinar spotlights digital maturity in banking

Banks are under pressure to speed onboarding and tighten fraud controls as more institutions move AI from trials into daily business banking use.

By Karen Joy Bacudo • 4 min read • Last month

Software-as-a-Service

WaterOutlook launches ScheduleHub for compliance scheduling

The new tool could help regulated operators cut missed deadlines by replacing spreadsheets and memory with rule-based scheduling for recurring checks.

By Sean Mitchell • 4 min read • Last month