Customer Support stories - Page 16

Almost half of digital experience professionals lack insight into customer preferences on their apps and websites.

ECI Software Solutions appoints Riz Karim as Chief Customer Officer to enhance customer support globally in various industries.

Australian software platform, Deputy, aims to bolster international expansion by appointing its first-ever Chief Customer Officer and SVP Head of EMEA.

HiBob, an HR tech platform, appoints Sarah Reynolds as Chief Marketing Officer to grow the company's global reach and drive go-to-market excellence.

PPDS hires Kristen O'Connor as Sales Operations Manager for North America, part of a 50% staff increase to support company growth.

Freshworks appoints Sandie Overtveld as SVP for Asia-Pacific, Japan, Middle East, and Africa markets to oversee growth efforts in these regions.

TREND Networks promotes Dan Barrera to Director of Product Innovation and Tim Widdershoven to International Sales Director, to grow their business globally.

Dutch digital asset management company, Bynder, has opened its first office in APAC, hiring locally to better serve its expanding customer base.

This week we start the first of our SonicWall IT Jam series, speaking with sales director ASEAN Sales SooHan Bai.

Enghouse Interactive aims to be a leading provider of contact centre tech. We spoke to their APAC MD to find out more.

Today we're highlighting Enghouse Interactive, a company that strives to be one of the world's leading providers of contact centre technologies.

After partnering with J2 Global, Kiwi online backup firm Nexus Data Security rebrands as KeepItSafe, enhancing services with local NZ data storage.

Businesses turn to non-proprietary apps to cut costs during economic downturns, but hidden pitfalls may outweigh the benefits of open-source solutions.

Nutech IT Supplies has finally launched its long-awaited online support and sales site. Dealers can now access 24/7 support, view stock, place orders, and more.