Customer engagement stories
Deposco unveils top eCommerce & retail trends for 2024
Last week
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social media
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quality
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predictions
Deposco Europe’s Will Lovatt predicts 'zero consumer' behaviour, eCommerce growth, social media impact and tech advancements will dominate 2024 retail trends.
Tanium appoints Nick Lim as new Vice President for APAC region
Last week
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compliance
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risk
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it
Endpoint security firm Tanium appoints Nick Lim as VP for the APAC region, strengthening its growth and customer engagement.
Steven Hua joins ControlUp as Chief Marketing Officer to boost global growth
Last week
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saas
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uc
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cybersecurity
ControlUp appoints Steven Hua, a seasoned marketer, as Chief Marketing Officer to accelerate its global customer acquisition and growth strategy.
MongoDB introduces Atlas Vector Search & Search Nodes for next-gen applications
Last week
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speed
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mongodb
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developers
MongoDB rolls out Atlas Vector Search and Search Nodes, aiming to assist organisations in building and scaling advanced applications.
Cevo gains AWS Resilience Competency enhancing system resilience services
Last month
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aws
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business continuity
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ceo
Cloud consulting partner, Cevo, has achieved AWS Resilience Competency in Resilience Design and Operations, enhancing system resilience services.
IDC predicts surge in AI investments and global adoption by 2024
Last month
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ai
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sales
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idc
IDC anticipates a considerable rise in AI investments and global adoption, potentially exceeding $500 billion by 2027.
Google Cloud and Klook initiative to boost customer engagement with AI
Last month
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cx
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business
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collaboration
Google Cloud partners with Asian travel platform Klook to utilise generative AI to enhance translations, customer service and data capabilities.
Lalamove boosts sales and customer engagement with Freshworks tools
Last month
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digital transformation
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support
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software
Lalamove utilises Freshworks' tools Freshdesk and Freshsales to improve sales conversion by 24% and customer engagement by 58%.
WPP & Sprinklr join forces to boost personalised customer experiences
Last month
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ai
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ceo
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productivity
WPP partners with Sprinklr to utilise AI in delivering personalised customer experiences, heralding a new era in engagement.
Generali Thailand cuts application development costs by 12% with CAST software
Last month
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digital transformation
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innovation
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user experience
Generali Thailand sees a 12% reduction in application development and maintenance costs, courtesy of CAST Imaging software.
Fidelity Apps to revolutionise Aussie holiday shopping with VR platform
Last month
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vr
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online shopping
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nike
Tech entrepreneur, Jackson Meyer, aims to transform festive shopping with cutting-edge VR platform, Fidelity Apps.
Last Yard secures Amazon Web Services Retail Competency status
Last month
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cx
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aws
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perth
Perth-based Last Yard announced it has earned Amazon Web Services (AWS) Retail Competency status, positing it as a leader in retail software provision.
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John Clarke, Joins Netcall as Head of Client Solutions - Health
Last month
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digital transformation
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low-code
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local government
Health tech firm Netcall hires ex-CIO John Clarke to lead client solutions, aiding NHS digital transformation.
Messaging tech pioneer Known rebrands as Kudosity in strategic shift
Last month
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digital transformation
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privacy
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innovation
Known Pty Limited, a pioneer in messaging technology, has rebranded to Kudosity to streamline its business structure and enhance market offerings.
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Linnworks appoints Georgia Leybourne as Chief Marketing Officer
Last month
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customer engagement
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shipments
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automation
Linnworks, a leading provider of inventory and warehouse management solutions, has appointed Georgia Leybourne as its new CMO.
Sydney firm Atomic.io shines in inaugural 2023 TMW 100 martech list
Last month
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martech
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email
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westpac
Sydney-based martech firm Atomic.io secures No. 2 spot for Innovation in Web/Mobile Platforms in the inaugural TMW 100 list.
Logicalis named Sustainability Partner of the Year at Cisco Summit 2023
Last month
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it infrastructure
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customer engagement
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logicalis
Logicalis hailed as Sustainability Partner of the Year at Cisco's 2023 Summit for its green IT solutions globally.
Waitrose partners with CitrusAd to revamp its advertising strategy
Last month
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cx
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advertising
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strategy
Waitrose has teamed up with CitrusAd to overhaul its online advertising strategy, promising personalised ads for customers.
Screencloud Expands Senior Team with High-Profile appointments
Last month
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digital signage
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customer engagement
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job move
ScreenCloud strengthens its partner ecosystem with two key appointments: Joe Rice as VP of Partnerships and Jon Santaub as VP of Tech Partnerships.
n3 Hub introduces CDP-as-a-Service for enhanced marketing campaigns
Fri, 27th Oct 2023
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data analytics
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martech
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data
n3 Hub launches CDP-as-a-Service, allowing marketing agencies to utilise its customer data platform for clients.
NTT report: Hybrid working boosts bottom line for Aussie, Kiwi businesses
Tue, 24th Oct 2023
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mobility
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cx
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it infrastructure
NTT Ltd's 2023 Global Employee Experience Trends Report shows 84% of ANZ businesses say hybrid working has boosted their bottom line.
CrowdStrike first to surpass USD $1 billion in software sales on AWS Marketplace
Tue, 24th Oct 2023
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cybersecurity
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public cloud
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zscaler
Cybersecurity provider CrowdStrike surpasses USD $1 billion in sales on AWS Marketplace, a first for a cloud-based ISV.
Tonik Bank and MoEngage bring digital banking to unbanked Filipinos
Mon, 23rd Oct 2023
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financial literacy
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customer engagement
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philippines
Tonik Bank collaborates with MoEngage, driving digital banking access for unbanked Filipinos and aiming to revolutionise financial services.
Imply appoints Pranav Parekh as Chief Customer Officer
Wed, 18th Oct 2023
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cx
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software development
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product management
Imply has appointed Pranav Parekh as its new Chief Customer Officer to enhance customer experience and reinforce its position in data analytics.