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Conversational AI Stories - Page 30

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Conversational AI stories

Taboola unveils DeeperDive to help publishers monetise AI search
Network Infrastructure

Taboola unveils DeeperDive to help publishers monetise AI search

Taboola launches DeeperDive, an AI answer engine on publisher sites, helping monetise content and boost user engagement amid rising AI search challenges.

By Catherine Knowles • 4 min read • Thu, 12th Jun 2025
Rethinking CRM: How generative AI Is breaking down silos and redefining the future of customer service
Customer Relationship Management

Rethinking CRM: How generative AI Is breaking down silos and redefining the future of customer service

Generative AI is transforming CRM, breaking down silos across teams to deliver seamless, personalised customer experiences and boost business agility.

By Rakesh Prabhakar • 5 min read • Wed, 11th Jun 2025
Klearcom eyes 79% revenue growth as AI fuels global expansion
Software-as-a-Service

Klearcom eyes 79% revenue growth as AI fuels global expansion

Klearcom projects 79% revenue growth in 2025, driven by AI innovations and plans to expand its global carrier network and market reach.

By Kaleah Salmon • 3 min read • Mon, 9th Jun 2025
3 essential steps to scaling conversational AI for customer engagement
Customer Relationship Management

3 essential steps to scaling conversational AI for customer engagement

Conversational AI market valued at USD $5.8 billion in 2023 is set to reach USD $31.9 billion by 2028, revolutionising customer engagement across sectors.

By Andy O’Dower • 5 min read • Wed, 4th Jun 2025
Aryza acquires Webio to boost AI in financial software suite
Software-as-a-Service

Aryza acquires Webio to boost AI in financial software suite

Aryza has acquired conversational AI firm Webio to enhance its financial software with AI-driven features, aiming to lead in AI-powered credit and debt solutions.

By Kaleah Salmon • 3 min read • Fri, 30th May 2025
Zoca secures $6 million to boost AI for local services
Software-as-a-Service

Zoca secures $6 million to boost AI for local services

Zoca has secured USD $6 million from Accel and others to boost its AI platform, helping local service businesses optimise bookings, retention, and growth.

By Jed Nykolle Harme • 5 min read • Thu, 22nd May 2025
Extreme Networks launches unified platform powered by AI agents
Firewalls

Extreme Networks launches unified platform powered by AI agents

Extreme Networks unveils Extreme Platform ONE, a unified AI-powered networking platform promising up to 90% workload reduction and streamlined operations.

By Melania Watson • 4 min read • Wed, 21st May 2025
Are you ready for the conversational commerce revolution?
Marketing Technologies

Are you ready for the conversational commerce revolution?

Conversational commerce is revolutionising shopping and brand experiences, with AI assistants accelerating purchases by 30% and reshaping creative roles.

By Sangeeta Mudnal • 3 min read • Tue, 20th May 2025
USD $6 million raised by Adopt AI to launch agent-driven platform
Robotic Process Automation

USD $6 million raised by Adopt AI to launch agent-driven platform

Adopt AI has raised USD $6 million in seed funding to launch its platform, enabling apps to offer intelligent agent features through natural language interactions.

By Melania Watson • 4 min read • Mon, 19th May 2025
Building trust with conversational AI: How to avoid common pitfalls
Digital Transformation

Building trust with conversational AI: How to avoid common pitfalls

Businesses must build trust in conversational AI by setting clear goals, ensuring transparency, reducing bias, and continuously improving customer interactions.

By Kathryn Murphy • 5 min read • Thu, 15th May 2025
Twilio teams with Microsoft to drive enterprise conversational AI
Software-as-a-Service

Twilio teams with Microsoft to drive enterprise conversational AI

Twilio partners with Microsoft in a multi-year deal to boost enterprise conversational AI, enhancing customer engagement through advanced AI and Azure integration.

By Sean Mitchell • 5 min read • Thu, 15th May 2025
Infobip, Haas F1 partner to boost fan engagement with AI tech
Customer Experience

Infobip, Haas F1 partner to boost fan engagement with AI tech

Infobip partners with MoneyGram Haas F1 Team to boost fan engagement via AI-powered messaging channels like WhatsApp and RCS at the 2025 Miami Grand Prix.

By Jed Nykolle Harme • 3 min read • Sat, 10th May 2025
Sinch partners with OneReach.ai to boost global AI comms
Customer Relationship Management

Sinch partners with OneReach.ai to boost global AI comms

Sinch partners with OneReach.ai to launch AI-powered agentic experiences, enhancing global customer communication across messaging, voice, and email channels.

By Jed Nykolle Harme • 2 min read • Sat, 10th May 2025
Sinch & OneReach.ai partner to boost AI in communications
Unified Communications

Sinch & OneReach.ai partner to boost AI in communications

Sinch partners with OneReach.ai to integrate AI-driven communication tools, enhancing global customer engagement across multiple channels with advanced automation.

By Melvin Hipolito • 3 min read • Wed, 7th May 2025
Kore.ai, Microsoft link up to advance enterprise AI
Unified Communications

Kore.ai, Microsoft link up to advance enterprise AI

Kore.ai and Microsoft have formed a strategic partnership to integrate Kore.ai's AI agent platform with Microsoft's cloud and AI tools, advancing enterprise automation.

By Jed Nykolle Harme • 3 min read • Wed, 7th May 2025

Stories from Other Regions

Conversational AI stories

Exclusive: UiPath's Feiran Hao explains why humans still have the final say in agentic AI
Digital Transformation

Exclusive: UiPath's Feiran Hao explains why humans still have the final say in agentic AI

UiPath's Feiran Hao reveals why businesses let AI recommend but reserve final decisions for humans, as agentic AI tools still evolve in automation.

By Melania Watson • 5 min read • Mon, 23rd Jun 2025
JAGGAER names first Chief Digital & AI Officer to boost platform
Unified Communications

JAGGAER names first Chief Digital & AI Officer to boost platform

JAGGAER has appointed Gopinath Polavarapu as its first Chief Digital and AI Officer to embed advanced AI into its One Platform, boosting automation and collaboration.

By Melvin Hipolito • 3 min read • Wed, 4th Jun 2025
Aryza acquires Webio to boost AI SaaS financial services
Software-as-a-Service

Aryza acquires Webio to boost AI SaaS financial services

Aryza has acquired conversational AI firm Webio to enhance its AI-driven SaaS financial services, targeting improved customer engagement and collections.

By Kaleah Salmon • 3 min read • Thu, 29th May 2025