Conversational AI stories - Page 1
Aryza acquires Webio to boost AI SaaS financial services
Yesterday
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saas
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fintech
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cx
Aryza has acquired conversational AI firm Webio to enhance its AI-driven SaaS financial services, targeting improved customer engagement and collections.
Zoca secures $6 million to boost AI for local services
Last week
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saas
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digital transformation
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cx
Zoca has secured USD $6 million from Accel and others to boost its AI platform, helping local service businesses optimise bookings, retention, and growth.
Extreme Networks launches unified platform powered by AI agents
Last week
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firewalls
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network infrastructure
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digital transformation
Extreme Networks unveils Extreme Platform ONE, a unified AI-powered networking platform promising up to 90% workload reduction and streamlined operations.
Are you ready for the conversational commerce revolution?
Last week
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martech
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commerce systems
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cdp
Conversational commerce is revolutionising shopping and brand experiences, with AI assistants accelerating purchases by 30% and reshaping creative roles.
USD $6 million raised by Adopt AI to launch agent-driven platform
This month
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rpa
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ai
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software development
Adopt AI has raised USD $6 million in seed funding to launch its platform, enabling apps to offer intelligent agent features through natural language interactions.
Building trust with conversational AI: How to avoid common pitfalls
This month
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digital transformation
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cx
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martech
Businesses must build trust in conversational AI by setting clear goals, ensuring transparency, reducing bias, and continuously improving customer interactions.
Twilio teams with Microsoft to drive enterprise conversational AI
This month
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saas
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digital transformation
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cx
Twilio partners with Microsoft in a multi-year deal to boost enterprise conversational AI, enhancing customer engagement through advanced AI and Azure integration.
Infobip, Haas F1 partner to boost fan engagement with AI tech
This month
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cx
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martech
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ai
Infobip partners with MoneyGram Haas F1 Team to boost fan engagement via AI-powered messaging channels like WhatsApp and RCS at the 2025 Miami Grand Prix.
Sinch partners with OneReach.ai to boost global AI comms
This month
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crm
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uc
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digital transformation
Sinch partners with OneReach.ai to launch AI-powered agentic experiences, enhancing global customer communication across messaging, voice, and email channels.
Sinch & OneReach.ai partner to boost AI in communications
This month
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uc
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cx
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martech
Sinch partners with OneReach.ai to integrate AI-driven communication tools, enhancing global customer engagement across multiple channels with advanced automation.
Kore.ai, Microsoft link up to advance enterprise AI
This month
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uc
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digital transformation
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it automation
Kore.ai and Microsoft have formed a strategic partnership to integrate Kore.ai’s AI agent platform with Microsoft’s cloud and AI tools, advancing enterprise automation.
Kore.ai partners with Microsoft to boost enterprise AI adoption
This month
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uc
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cx
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martech
Kore.ai partners with Microsoft to enhance AI integration, enabling enterprises to deploy AI-driven solutions within Microsoft 365 Copilot, Teams, and Azure.
Sinch named leader in Omdia CPaaS report for innovation & AI
Last month
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cx
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martech
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ai
Sinch is named a Leader in Omdia's CPaaS 2025 report, scoring highly in innovation and go-to-market strategy with strong global customer engagement.
StorONE and Phison expand partnership, launch AI storage platform
Last month
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storage
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data privacy
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ai
StorONE and Phison expand partnership to launch AI-native on-prem storage platform with natural language management, arriving Q2 for enterprise AI training.
Further unveils AI-powered platform to centralise GMP data
Last month
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martech
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cdp
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ai
Further has launched Compass Marketing Intelligence to centralise Google Marketing data within Google Cloud, boosting campaign performance with AI-driven insights.
Kore ai partners with Inception to advance AI solutions
Last month
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genai
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ai
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ai models
Kore ai has partnered with Inception to develop AI-driven products for enterprises, enhancing solutions in key sectors across the UAE and beyond.
DaveAI secures funding to expand AI technology globally
Last month
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cx
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martech
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genai
DaveAI has raised new funds in a pre-Series A round led by Inflection Point Ventures and SucSEED, aimed at enhancing its AI technology and global expansion.
Capgemini & Google Cloud unite for AI customer solutions
Last month
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uc
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digital transformation
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cx
Capgemini has teamed up with Google Cloud to develop innovative AI solutions designed to enhance customer experiences across multiple sectors.
Samsung launches Gemini Live AI feature for Galaxy S25
Last month
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ai
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google
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samsung
Samsung Electronics has unveiled Gemini Live, a new AI feature for Galaxy S25 users, enabling real-time visual conversations through a free software update.
Sinch & Verizon to enhance business messaging in the US
Tue, 25th Mar 2025
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cx
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martech
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api
Sinch has strengthened its alliance with Verizon to boost Rich Communication Services adoption for business messaging across the US, enhancing customer engagement.