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Conversational AI stories - Page 3

Corporate towers streaming data into scalable humanoid ai agents

Accenture, Databricks launch group to scale AI agents

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digital transformation
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erp
Accenture and Databricks launch a joint group to help enterprises move AI agents from pilots to large-scale, production deployments.
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Workday unveils Sana, an AI hub for HR, finance & apps

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digital transformation
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martech
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Workday launches Sana, a conversational AI hub to search, act and automate workflows across its HR, finance tools and third-party apps.
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Governments to deploy AI agents, tighten oversight by 2029

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digital transformation
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cx
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martech
Most governments will lean on AI agents for routine decisions by 2028, with stricter explainability and human oversight baked in by 2029.
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Indosat & Safaricom forge AI & fintech partnership

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digital transformation
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hyperscale
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fintech
Indosat and Safaricom have struck an AI and fintech alliance to boost smarter networks, fraud controls and mobile money in emerging markets.
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BrightEdge unveils AI tools to track search visibility

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data analytics
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cx
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martech
BrightEdge launches AI tools to show brands how they appear in generative search answers and how AI agents crawl and interpret their sites.
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Seedtag unveils Liz Agent AI to speed media planning

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martech
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genai
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llms
Seedtag launches Liz Agent, an AI media planning assistant that turns chat-style briefs into end-to-end contextual campaigns in minutes.
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LINE Plus unveils ActEngine AI for merchant support

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uc
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digital transformation
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cx
LINE Plus launches ActEngine AI, an agent platform automating merchant support and sales, after big gains at Thailand's LINE MAN Wongnai.
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Algolia powers AI search overhaul for Club Med website

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devops
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data analytics
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digital transformation
Algolia's AI now powers Club Med's global site search, promising faster trip discovery, smarter filters and higher direct online bookings.
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RingCentral unveils AIR Pro no-code AI contact agents

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uc
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data analytics
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digital transformation
RingCentral debuts AIR Pro voice-first AI agents with no-code tools, aiming to move enterprises beyond basic IVR to scalable automation.
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Fortinet unveils FortiOS 8.0 with AI & quantum-safe

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firewalls
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network infrastructure
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hybrid cloud
Fortinet launches FortiOS 8.0, adding AI governance, flexible SASE deployment and post-quantum cryptography across its Security Fabric.
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Adobe adds conversational AI tools to Photoshop, Firefly

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martech
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rpa
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erp
Adobe is baking chat-style AI assistants into Photoshop and Firefly, letting users edit and generate images simply by describing changes.
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Denodo 9.4 boosts unified data access & AI at scale

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virtualisation
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data analytics
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digital transformation
Denodo Platform 9.4 targets production AI with unified governed data access, vector and MCP integration, plus a faster lakehouse engine.
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Elastic says AI search & context now decide customer loyalty

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hybrid cloud
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data analytics
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digital transformation
Elastic argues that in an AI-obsessed market, robust search across messy data is the real foundation of trustworthy, profitable experiences.
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SailPoint adds AI agent tools to identity security

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pam
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cloud security
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iam
SailPoint has added tools to govern AI agents, machine identities and privileged access as non-human accounts surge across cloud systems.
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SailPoint unveils AI-driven adaptive identity security shift

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digital transformation
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pam
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cloud security
SailPoint revamps its platform around AI-driven adaptive identity security, promising real-time governance for human and machine access.
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Salesforce unveils Agentforce AI tools for healthcare

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martech
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rpa
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risk & compliance
Salesforce launches Agentforce for Health, promising AI agents to cut admin burdens and streamline patient access, public health and research.
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Origami launches chat-based AI tool for sales leads

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cx
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martech
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rpa
Origami unveils a chat-based AI that builds sales lead lists from plain-English prompts, starting at USD $80 a month on flat pricing.
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Addepar unveils Addison AI to power wealth insights

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data analytics
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digital transformation
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fintech
Addepar launches Addison AI to give wealth managers trusted, natural language portfolio intelligence embedded across its platform workflows.
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Criteo becomes first adtech partner for ChatGPT ads

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cx
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martech
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personalisation
Criteo joins OpenAI's ChatGPT ad pilot as first adtech partner, testing conversational commerce ads across ChatGPT Free and Go in the US.
Martyn

AI-era contact centres become strategic CX data hubs

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crm
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uc
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data protection
In 2026, AI turns the contact centre from a cost to a real-time intelligence engine, transforming CX into core competitive advantage.