Business Transformation stories - Page 3
Flywire appoints Christine Katziff to board & audit
Last month
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edutech
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digital transformation
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fintech
Flywire taps former Bank of America audit chief Christine Katziff for board role as it bolsters oversight of its global payments business.
Smartsheet launches AI server for work management data
Last month
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devops
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data analytics
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digital transformation
Smartsheet unveils an AI server that plugs tools like Claude into live project data, with thousands of early users driving real-time updates.
Gamma urges staged AI rollouts to cut CX transformation risk
Last month
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crm
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uc
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devops
Gamma urges firms to phase AI customer experience rollouts, boosting governance and testing to cut disruption and data quality risks.
OFX appoints Liz Lord to drive broader business offer
Last month
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digital transformation
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fintech
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cx
OFX appoints former PayPal Australia marketer Liz Lord as chief marketing officer to spearhead its shift beyond cross-border payments.
Oracle launches agentic AI tools for databases & apps
Last month
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crm
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data protection
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private cloud
Oracle has woven new agentic AI tools into its core database and Fusion apps, promising secure, real-time automation on live enterprise data.
Persistent appoints Hari Abhyankar to lead private equity
Last month
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data analytics
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digital transformation
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ai
Persistent hires Hari Abhyankar as EVP and global head of private equity, sharpening its push into investor and professional services markets.
AI agents vs AI automations: how to get the mix right in your future marketing strategy
Last month
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digital transformation
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cx
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martech
B2B marketers are racing to balance AI agents and rule-based automations to personalise at scale without losing the human touch.
Van Weelde Shipping picks Unit4 ERPx for modernisation
Last month
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digital transformation
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partner programmes
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rpa
Rotterdam's Van Weelde Shipping selects Unit4 ERPx to modernise finance and operations while consolidating its enterprise systems.
GPT-5.4 tops AI accounting test but errors remain high
Last month
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digital transformation
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fintech
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risk & compliance
GPT-5.4 leads new AI benchmark on real-world accounting tasks, but its 77.3% score leaves firms facing stubborn reliability gaps.
MHP named ServiceNow's Automotive Partner of the Year
Last month
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digital transformation
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cx
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martech
ServiceNow names Porsche-owned consultancy MHP Automotive Partner of the Year, citing AI-powered workflows and measurable business results.
LivTech adds CMO & CRO to drive healthcare tech growth
Last month
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saas
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partner programmes
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erp
LivTech names new marketing and revenue chiefs to spearhead its next growth phase in healthcare tech for long-term and in-home care.
Asia Pacific faces trust & culture test in AI shift
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digital transformation
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hcm
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risk & compliance
Asia Pacific's rapid AI adoption is running ahead of culture and trust, with leaders warning a “Human Advantage” gap could decide who wins.
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AI ambition outpaces readiness for smaller businesses
Last month
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data protection
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manufacturing
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data analytics
SMBs are bullish on AI but a new ECI report finds poor data, scarce skills and unclear use cases are stalling real-world results.
Microsoft unveils Agent 365 & new Microsoft 365 E7 suite
Last month
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digital transformation
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cloud security
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risk & compliance
Microsoft launches Agent 365 and Microsoft 365 E7, blending AI agents, Copilot upgrades and security tools in a single enterprise push.
OptiValue Tek, SFJ join forces on AI-led enterprise revamp
Last month
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data analytics
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digital transformation
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risk & compliance
OptiValue Tek and SFJ Business Solutions forge alliance to drive AI-led legacy modernisation and agentic enterprise transformation worldwide.
Trust, transformation and the women leading modern client partnerships
Last month
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crm
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digital transformation
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cx
Women in client leadership are quietly transforming creative-tech partnerships, aligning innovation with trust, governance and measurable growth.
Leadership, transformation, and designing what's next for women
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digital transformation
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ai
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hybrid & remote work
An Iranian tech leader calls for women to claim space in AI and redesign leadership so work and family expand, not limit, their futures.
It's not a gender gap, it's a confidence gap: Rethinking women's participation in the AI era
Last month
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digital transformation
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risk & compliance
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genai
In AI‑driven workplaces, women face less a barrier of access than of confidence - and early, everyday experimentation may prove decisive.
Customer success is not support, it is stewardship
Last month
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digital transformation
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erp
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ai
Customer success must evolve from reactive support to strategic stewardship, aligning stakeholders so tech investments deliver lasting value.
AI-era contact centres become strategic CX data hubs
Last month
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crm
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uc
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data protection
In 2026, AI turns the contact centre from a cost to a real-time intelligence engine, transforming CX into core competitive advantage.