Business strategy stories - Page 13

Despite recognising AI's potential, Australian firms struggle with real-time data, a critical component for effective operations and future AI success.

TDCX Malaysia has won the Frost & Sullivan Company of the Year award for the second time, recognising its excellence in growth and innovation.

Elise Balsillie of Thryv advises small businesses on integrating AI, highlighting data quality and the importance of balancing automation with human interaction.

Bain, Kantar, and Qualtrics unveil updated Global Standards for Customer Experience following extensive consultation, aiming to enhance CX across industries.

Australian firms struggle to keep reputations current amid shifting expectations from stakeholders, as revealed by Sefiani's 2024 report.

Oracle launches Oracle Cloud Success Navigator, a digital platform designed to help customers maximise the value of their cloud implementations, propelling growth and innovation.

Leveraging a robust CRM system is crucial for law firms to strengthen client relationships, drive business growth, and ensure no client 'falls through the cracks'.

GenAIxOps unites generative AI, AIOps, and cross-domain observability, revolutionising IT operations for businesses, boosting efficiency, security, and cost savings.

Generative AI is set to revolutionize enterprise software by making costly customisation obsolete, paving the way for unprecedented digital agility.

Perfectionism is not a prerequisite for becoming a market leader and may actually harm those prospects.

Milieu Insight revamps Canvas, enhancing consumer research with improved survey tools, global reach, and AI-powered features, streamlining brand insights.

Sonatype releases its SBOM Manager, a crucial tool to help organisations track and manage software components.

Catchpoint's inaugural Internet Resilience Report reveals outages costing businesses up to USD $10 million monthly, underscoring internet reliability's critical role.

Generative AI to dominate enterprise decision-making by 2025, Stratio BD's survey reveals, but accuracy and security concerns stall full-scale implementation.

Epicor partners with Climatiq Technologies to integrate advanced carbon calculations into its ERP systems, aiming to boost sustainability and profitability.

Confluent launches 'Build with Confluent', a partner programme offering software bundles, certifications, and GTM support to expedite data streaming solutions.

Jellyfish's 2024 State of Engineering Management Report reveals engineers now seen as strategic partners, with 90% influencing business strategy.

Freshworks acquires Device42 to enhance ITAM and ITSM offerings, promising a unified platform for advanced asset discovery and application dependency mapping.

Workhuman introduces advanced features to its Admin Hub to enhance programme management, offering improved reporting, data accessibility, and customisation for HR leaders.

Organisations are rethinking HR, focusing on agility and strategic alignment. The Access Group's Kerry Agiasotis highlights essential steps in HR transformation.