Automation stories - Page 10

SS&C Blue Prism's CMO, Paul Taylor, reveals how automation and AI are driving business growth, efficiency, and innovation in an exclusive interview.

Dynatrace marks its fifth IPO anniversary with a milestone, surpassing $1 billion in revenue, reflecting significant growth and industry leadership.

New research by Venafi warns that businesses face mass outages due to new machine identity standards, citing shorter TLS lifespan and post-quantum cryptography challenges.

IBM's latest report reveals Australian data breach costs hit a record AUD $4.26 million in 2024, with phishing and stolen credentials as top attack vectors.

PagerDuty launches PagerDuty Advance, a generative AI suite to enhance incident management and efficiency. Digital incidents in Australia surged by 41%, costing over AUD $1 million each.

AI can significantly enhance contact centre performance by providing real-time guidance, sentiment analysis, task automation, and interaction summaries, leading to improved customer service and agent satisfaction.

Australian AEC service provider Autonomation partners with workflow automation platform Workato to enhance service delivery by integrating Autodesk Construction Cloud.

Amber Technology will unveil new building automation solutions, including smart communication systems and control technologies, at Integrate Expo 2024 from 21-23 August at Sydney ICC.

AI will augment rather than replace UK and US contact centre agents until at least 2026, per Cavell's latest research, despite industry momentum around automation.

More than a third of global enterprises are struggling to attract essential AI and data talent, jeopardising their AI ambitions, an IDC study reveals.

Extreme Networks partners with Intel to boost AI capabilities in networking solutions, aiming to optimise network performance, enhance security, and cut operational costs.

Unlock infrastructure transparency with these five strategies: data consolidation, automated collection, asset linkage, detailed mapping, and visualisation.

Australia faces a 61% rise in cyber extortion attacks, according to Orange Cyberdefense's new report, threatening its economy, jobs, and national security.

AI is set to overhaul customer service, according to Zendesk's latest report, which foresees radical industry changes driven by advanced AI within three years.

Leon Paul, a leading British fencing gear maker, revolutionised its warehouse operations with Forterro’s Orderwise ERP, slashing annual wastage by GBP £150,000.

As the cybersecurity landscape intensifies, Microsoft Copilot for Security emerges as a CISO ally by enhancing incident reporting, threat prevention, and team upskilling.

Domo's latest Data Never Sleeps study reveals every 60 seconds, USD $293,000 is spent globally on AI, highlighting its growing impact business.

Manufacturers globally are boosting efficiency with Zyxel Networks' AI-driven Nebula cloud solutions, used by nearly 60% exploring AI.

Westcon-Comstor and AppViewX have partnered to boost quantum security across the UK, Benelux, and DACH markets, focusing on enhanced crypto-agility and PKIaaS.

As businesses embrace digital transformation, SD-WAN provides agile, secure networking solutions, debunking myths about latency and separate security needs.