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AI Adoption Stories - Page 2

Asian Stories

AI Adoption stories

Global Stories

AI Adoption stories

AI agents now seen as biggest insider risk, Exabeam
Robotics

AI agents now seen as biggest insider risk, Exabeam

Nearly half of security leaders now rank AI agents above external hackers and malicious insiders, according to Exabeam's survey.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Zendesk names David Hall-Johnston APAC technology chief
Software-as-a-Service

Zendesk names David Hall-Johnston APAC technology chief

The appointment strengthens Zendesk's push into enterprise AI as bookings more than doubled and regional customers seek help scaling secure deployments.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Australian consumers ditch AI chats over memory gaps
Customer Relationship Management

Australian consumers ditch AI chats over memory gaps

Nearly seven in 10 Australians walk away from AI service chats when bots fail to recall earlier exchanges, a Twilio survey finds.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Prophix adds AI tools to finance platform for CFOs
Software-as-a-Service

Prophix adds AI tools to finance platform for CFOs

Finance teams could save hours on board packs as the software maker's new agent and server let AI use governed live data with audit trails.

By Karen Joy Bacudo • 4 min read • Last week
UK founders lag peers in AI adoption, survey finds
Digital Transformation

UK founders lag peers in AI adoption, survey finds

British founders remain wary of AI, with trust and knowledge gaps leaving small firms behind their European peers despite heavy admin loads.

By Sofiah Nichole Salivio • 4 min read • Last week
Australia IT spending set to hit AUD $192.2bn in 2027
Software-as-a-Service

Australia IT spending set to hit AUD $192.2bn in 2027

Spending on AI-ready infrastructure and software will drive Australia's IT market past AUD $192.2 billion in 2027, Gartner says.

By Karen Joy Bacudo • 4 min read • Last week
Exclusive: ABBYY flags data readiness as AI barrier
Digital Transformation

Exclusive: ABBYY flags data readiness as AI barrier

Unready data, model limits and governance hurdles are slowing enterprise AI rollouts, ABBYY said at its Singapore event.

By Sean Mitchell • 5 min read • Last week
Anthropic opens Singapore office in Asia-Pacific push
Data Protection

Anthropic opens Singapore office in Asia-Pacific push

Demand for Claude in regulated sectors is driving Anthropic to deepen its Asia-Pacific footprint as Singapore usage outpaces population size.

By Sean Mitchell • 4 min read • Last week
Secure Code Warrior launches Citizen AI training programme
Data Protection

Secure Code Warrior launches Citizen AI training programme

With most firms using AI in daily work but few staff ready for it, the programme targets non-developers handling sensitive data and automations.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Why businesses need more than technology to scale AI
Data Analytics

Why businesses need more than technology to scale AI

Only 19 per cent of enterprise AI use cases hit most or all goals, as Infosys urges firms to pair technology with data, training and governance.

By David Shilovsky • 5 min read • Last week
Gartner warns AI layoffs could force rehiring by 2029
Digital Transformation

Gartner warns AI layoffs could force rehiring by 2029

Businesses that cut staff too aggressively on AI savings may face higher costs later, with Gartner forecasting rehiring for 30% by 2029.

By Sofiah Nichole Salivio • 4 min read • Last week
AI systems expose sensitive data in ANZ, report finds
Data Protection

AI systems expose sensitive data in ANZ, report finds

Downstream AI alerts in Australia and New Zealand are rising as agents and MCP links create fresh routes for sensitive data leakage.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Adaptovate study finds AI readiness gap in executives
Digital Transformation

Adaptovate study finds AI readiness gap in executives

Only 19% of North American executives say their companies have a plan to scale AI, exposing a sharp gap between intent and delivery.

By Sofiah Nichole Salivio • 5 min read • Last week
Candescent expands Google Cloud AI tie-up for banks
Software-as-a-Service

Candescent expands Google Cloud AI tie-up for banks

The expanded deal should help more than 1,300 banks and credit unions move AI from pilot projects into day-to-day banking systems.

By Karen Joy Bacudo • 4 min read • Last week
Zocks links client data platform to Claude for advisers
Customer Relationship Management

Zocks links client data platform to Claude for advisers

Advisers can now draft reviews and tax summaries with client context drawn from Zocks' conversation data, while keeping access read-only.

By Karen Joy Bacudo • 4 min read • Last week
Diligent adds agentic AI to governance risk platform
Software-as-a-Service

Diligent adds agentic AI to governance risk platform

Risk and audit teams could cut days of manual reporting as the new tools automate assessments, evidence gathering and board updates.

By Sofiah Nichole Salivio • 4 min read • Last week

Stories from Other Regions

AI Adoption stories

How One NZ cut provisioning time from 10 days to 10 minutes using AI
Digital Transformation

How One NZ cut provisioning time from 10 days to 10 minutes using AI

Customers now get new mobile services activated in under ten minutes, after One NZ used AI to replace a 10-day process.

By Cy Wright • 4 min read • Last week