AI Adoption stories - Page 13

Zendesk to buy AI agent platform Forethought in its biggest deal in nearly 20 years, betting on self-improving automation in customer service.

AI 'leaders' in finance rush to pilots but lack rules, data and governance to scale tools into core, high‑accountability workflows.

Malaysia pitches itself as a regional AI hub, but new research shows workplace adoption lags far behind the technology's potential.

Hitachi Vantara launches new AI-ready block and object storage in Singapore to unify data platforms as enterprises scale production AI.

Datarails launches FinanceOS, a unified data layer and MCP link to AI tools, promising governed, real-time finance workflows at scale.

IDC says AI demand drives global server revenue to a record USD $444.1 billion, with hyperscalers and GPU-based systems leading the surge.

Asia Pacific's rapid AI adoption is running ahead of culture and trust, with leaders warning a “Human Advantage” gap could decide who wins.

SMBs are bullish on AI but a new ECI report finds poor data, scarce skills and unclear use cases are stalling real-world results.

Socotra launches embedded AI assistant in its Operations Workbench, promising faster, auditable underwriting across products and regions.

AI is speeding up shorter workdays but piling on more tasks, with rising collaboration, multitasking and weekend work, a study finds.

Zapier's study of 10,000 workflows shows AI is shifting from one-off tools to core lead-management infrastructure for sales teams.

Anthropic will open a Sydney office within weeks, expanding its Asia-Pacific footprint and deepening AI partnerships in Australia and New Zealand.

Manulife taps Akka's runtime to harden and scale its beta enterprise agentic AI platform for regulated, business-critical workloads.

Audit firms are racing to embed AI into core work, but say true advantage now hinges on tougher governance, bias controls and global rules.

NTT DATA launches Nvidia-based 'enterprise AI factories' to help global firms standardise, scale and govern production AI deployments.

Tricentis launches AI Workspace, an agentic quality platform unifying software testing, governance and human oversight for enterprises.

Thrive launches a governed AI workspace and phased adoption model to tame shadow AI, uniting access to 50-plus major language models.

AI projects in full production race ahead as a global survey exposes a widening trust and speed gap with organisations still experimenting.

Enterprises ditch plug-and-play AI as Cognizant research shows buyers now favour bespoke builds and services-led, long-term partnerships.

Legal AI platform Legora raises USD $550m at a USD $5.55bn valuation to speed expansion across the US and wider Asia-Pacific markets.