The five-year strategic collaboration agreement with Amazon Web Services will help businesses deliver personalised CX at scale.

NICE has unveiled Enlighten Actions, a new offering that integrates Enlighten AI and Generative AI to allow organisations to create smart and humanised customer experiences.

Shopify and Google Cloud have announced a new integration that enables retailers using Commerce Components to leverage search capabilities and AI innovations.

Adobe says this partnership will enable real-time personalisation and increase revenue to elevate the luxury group's customer experiences.

Adobe has unveiled new features for Adobe Experience Manager (AEM), including next-gen features that make content development and publishing easier and faster.

General Motors (GM) will use Adobe’s Experience Cloud to deliver one-to-one personalised interactions at scale for millions of its customers.

Adobe says Sensei GenAI will act as a co-pilot to help marketers and other customer experience teams increase their productivity.

Filament's B2B-focused agency offering includes content marketing, search engine optimisation, digital advertising and website services.

Adobe's latest innovations are designed to enable superior prospecting and conversion, enhanced B2B account-based marketing and richer personalisation.

Adobe and NVIDIA, longstanding R&D partners, announced a new partnership to unlock the power of generative AI to further advance creative workflows.

The new Adobe Express offering is purpose-built for enterprises, enabling even the most decentralised organisations to streamline and accelerate content development.

The new application reimagines the product analytics category by unifying customer journey insights across marketing and product.

Connecting Adobe Experience Cloud with Adobe Creative Cloud, the end-to-end solution, empowers brands to plan, produce, and deliver more content in less time.

"Content fuels the digital economy and together Adobe and Accenture are equipping brands to build high-performing content supply chains."

GetApp has found 53% of SMEs in Australia plan to grow their social media budget in 2023, including paid advertising, content creation, and software purchase.

The report from Forrester Consulting also showed that the Storyblok product paid for itself in less than six months.

Fastly has entered an agreement with Google to operate an Oblivious HTTP Relay (OHTTP Relay) as part of FLEDGE.

"Companies that aren't diversifying their strategies are leaving money on the table today, and hurting their chances of gaining competitive advantages in the future."

With the cost-of-living crisis putting pressure on household incomes, the need for flexible payment options has never been more urgent.

Damian Williams, CTO at n3 Hub, joins us today to tell us more about the company and some of the issues its customers should know about.

BOPIS continues to grow and has become an important tool for merchants with online and physical stores to provide a seamless experience between them.

“There has been a lot of hype about the potential of the metaverse, but very little is known about what consumers expect."

"AI has been a big topic this year as we find ourselves at a historic intersection of opportunity and responsibility to the world around us."

Thirty nine percent of SMEs in Australia think that companies copying their ideas is the biggest drawback of using social media.