Latest news - Page 131
HSE Connect offers faster response after Lancom acquisition
Thu, 10th Feb 2022
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saas
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document management
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ecm
Software and technology provider Lancom has acquired a significant stake in HSE Connect, providing substantial benefits for customers.
CyberCX expands in NZ with the acquisition of Cyber Research NZ
Thu, 10th Feb 2022
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cx
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martech
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cybersecurity
CyberCX acquires New Zealand cybersecurity company Cyber Research NZ, further bolstering its capabilities and presence in the ANZ region.
Organisations fail to deliver on growing customer demands
Thu, 10th Feb 2022
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crm
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uc
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martech
Over half of customer service agents struggle with accurately recording customer requests, leading to frustration, according to a study by Pegasystems.
Megaphone Marketing named 2022 Google Premier Partner
Thu, 10th Feb 2022
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martech
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google
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digital marketing
Google has announced Melbourne-based digital agency Megaphone Marketing as one of its 2022 Google Premier Partners.
NICE expands its strategic partnership with Google
Wed, 9th Feb 2022
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crm
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uc
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data analytics
NICE has announced the expansion of its partnership with Google and the optimisation of CXone, its cloud native customer experience platform, for Chrome OS.
Appian announces launch of new process mining technology
Wed, 9th Feb 2022
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martech
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apm
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low-code
Appian launches Appian Process Mining to streamline complex processes and address workflow bottlenecks faster.
SenSen Networks' AI breakthrough granted new US patent
Wed, 9th Feb 2022
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data analytics
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martech
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planning
Enterprise AI software and solution provider, SenSen Networks, has announced it's been granted an additional patent by the US Patent and Trademark Office.
Forrester uncovers top upcoming payments innovations
Wed, 9th Feb 2022
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crm
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martech
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commerce systems
Payments innovation will shift from consumers to businesses in the next decade as tech firms create autonomous payments in connected devices, says Forrester.
Business to business: Top tips for becoming a trusted eCommerce supplier in 2022
Tue, 8th Feb 2022
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uc
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martech
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ecommerce
Clocking up fewer sales calls and booking more business via your company website these days? You and just about every other B2B business owner in Australia.
Why hybrid cloud could be the future of your corporate IT infrastructure
Tue, 8th Feb 2022
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hybrid cloud
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data analytics
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martech
Hybrid cloud infrastructures offer flexibility and efficiency for Australian businesses' IT strategies in 2022.
'Robo-advice' a low-cost option for financial planning
Tue, 8th Feb 2022
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uc
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fintech
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martech
Only two firms offer low-cost computer-generated financial advice in New Zealand, despite it being available for four years.
HireVue announces new CEO as former takes on new role
Tue, 8th Feb 2022
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uc
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martech
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ai
As Kevin Parker retires, taking on a new role, video interviewing, assessment, and text-enabled recruitment company, HireVue, has shared news of its new CEO.
Three years to afford an iPhone? New global data reveals how long it could take you
Fri, 4th Feb 2022
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smartphones
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data analytics
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martech
The affordability of the latest iPhone model has been put to the test in a new global study, and New Zealanders may have to start saving their pennies.
NICE CXone selected to digitally transform Aussie education provider contact centre
Fri, 4th Feb 2022
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uc
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digital transformation
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cx
Wodonga TAFE chooses NICE CXone as the centrepiece of its contact centre, aiming to improve reporting and remote working capabilities.
It’s time for digital marketers to dip their toes in Web 3.0
Fri, 4th Feb 2022
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data analytics
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cryptocurrency
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blockchain
Web 3.0, the next generation of the internet, is set to revolutionize digital marketing and give power back to users.
SugarCRM introduces playbook functionality thanks to AddOptify acquisition
Fri, 4th Feb 2022
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crm
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martech
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sugarcrm
SugarCRM introduces integrated playbook functionality for guided selling and advanced CRM automation, enabling users to automate processes and workflows.
Tata Consultancy Services and DeakinCo. tackle Australia's skills gap with new programs
Fri, 4th Feb 2022
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robots
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data analytics
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martech
Tata Consultancy Services (TCS) has partnered with Deakin University to develop corporate learning programs in emerging technologies.
Block completes Afterpay buyout as Square & Cash App first to offer integration
Fri, 4th Feb 2022
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martech
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commerce systems
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supply chain & logistics
Block, the company behind payment apps including Square, Cash App, Spiral, and TIDAL, is already making the most of Afterpay's buy now, pay later offering.
BlackLine expands Google Cloud partnership to enhance digital transformation
Fri, 4th Feb 2022
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data analytics
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hyperscale
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public cloud
BlackLine is continuing to expand its partnership with Google Cloud, announcing they will collaborate on joint selling and go-to-market activities.
Lacework launches Polygraph Data Platform to uncover suspicious activity across multicloud environments
Thu, 3rd Feb 2022
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devops
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data analytics
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martech
Lacework unveils Polygraph Data Platform to automatically uncover risks and threats in multicloud environments.