Workforce management stories
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IPI launches ElasticCX Service Recovery for contact centres
Yesterday
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uc
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breach prevention
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risk & compliance
IPI unveils ElasticCX Service Recovery, a cloud-based solution aimed at enhancing Contact Centre resilience against IT outages, security breaches, and planned upgrades.
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ProHance named Enterprise High Performer by G2 in Asia Pacific
2 days ago
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asia pacific
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workforce management
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customer satisfaction
ProHance has been named an Enterprise High Performer in G2’s Summer 2024 report for Workforce Management in Asia Pacific, highlighting its top-tier workplace solutions.
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Australian firms seek flexibility & tech for productivity boost
Last month
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it training
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hcm
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payroll systems
Flexible work methods and global hires are key to Australian business growth, yet implementation remains limited, finds Rippling. Firms eye UK and US markets.
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Telefónica Tech creates 20 jobs in major NI healthcare project
Last month
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digitisation
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workforce management
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jobs
Telefónica Tech UK&I is bolstering Belfast’s workforce with 20 new jobs as it aids Northern Ireland’s rollout of the encompass health and social care record system.
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Ivalua unveils new tool for external workforce management
Last month
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devops
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apm
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risk & compliance
Ivalua has unveiled its External Workforce Management solution, promising seamless integration within its Source-to-Pay platform to optimise talent selection, costs, and risk management.
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MiR partners with Sonic Automation to boost Thai industry
Last month
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it automation
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supply chain systems
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ai
Mobile Industrial Robots partners with Sonic Automation in Thailand to address workforce shortages with AI-powered autonomous mobile robots, aiming to boost productivity.
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Nimbus patents solution to eliminate wage theft in Australia
Last month
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saas
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physical security
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risk & compliance
Nimbus has become the first Australian tech firm to patent a solution against wage theft, crucial for the AUD $2.5 billion contact centre industry.
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Can you recognise these signs of organisational inertia?
Last month
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apm
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devops
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software development
Organisational inertia, the resistance to change, can stifle business innovation and growth. Identifying and overcoming it is crucial for sustained success. Here’s how to recognise the signs.
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NICE unveils advanced WFM solutions for digital integration
Fri, 31st May 2024
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uc
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cx
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martech
NICE has launched new workforce management tools aimed at integrating digital front and back-office tasks, enhancing efficiencies and bottom-line results.
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Transforming HR: Agility & innovation for business success
Fri, 24th May 2024
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hcm
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iam
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strategic it
Organisations are rethinking HR, focusing on agility and strategic alignment. The Access Group's Kerry Agiasotis highlights essential steps in HR transformation.
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UKG partners with Humanforce to expand HCM solutions in Australia
Thu, 23rd May 2024
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hcm
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onboarding
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workforce management
UKG partners with Humanforce to integrate intelliHR into their suite, enhancing HR solutions for Australian enterprises.
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Australian firms struggle to attract skilled talent
Wed, 22nd May 2024
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salaries
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workforce management
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research
New research from Robert Half reveals growing concerns among Australian employers about attracting skilled talent in 2024.
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OneAdvanced partners with Ramco Systems to improve HR tech
Wed, 22nd May 2024
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hcm
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integration
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workforce management
OneAdvanced partners with Ramco Systems to streamline HR tech by integrating payroll and workforce management, enhancing compliance, efficiency, and user experience.
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Xero invests USD $25m in Deputy for seamless business management solution
Wed, 1st May 2024
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fintechs
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financial systems
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investment
In a strategic partnership, small business platform Xero invests USD $25 million in shift work platform Deputy to offer comprehensive business solutions, integrating the companies' accounting, payroll, and workforce management systems.
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InsightsAI: The future of workforce management
Wed, 17th Apr 2024
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ai
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workforce management
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productivity
Insightful introduces InsightsAI, an innovative AI-driven tool designed to revolutionise management practices with its ability to measure and enhance workforce health and productivity.
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Tech firms acknowledge neurodiversity skills gap, study reveals
Thu, 11th Apr 2024
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workforce management
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skills gap
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autism
Despite acknowledging the skills gap, a third of tech firms admit to significant lack of neurodiversity in their workforce, says a study by Wiley Edge.
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UK's talent shortage inspires innovative workforce solutions
Fri, 29th Mar 2024
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it automation
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hcm
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workforce management
With approximately 9.25m individuals aged 16-64 out of the UK's workforce, businesses face a monumental talent deficit, driving companies to innovate in order to attract skilled employees.
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Insightful sweeps the G2 winter 2024 report
Fri, 22nd Mar 2024
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apm
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hybrid & remote work
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software development
Insightful, the workforce analytics software, earns 52 top honours in the G2 winter 2024 report, cementing its reputation as the leading remote work tool.
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Sapia.ai unveils 'SAIGE', a transformative AI model in recruitment
Thu, 21st Mar 2024
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digital transformation
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ai
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qantas
Sapia.ai to debut 'SAIGE', a generative AI model set to revolutionise workforce management and optimisation, at NVIDIA conference, highlighting its potential to transform recruitment processes.
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Deputy & Express Employment partnership systemise shift work
Thu, 21st Mar 2024
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deputy
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employment
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workforce management
Deputy and Express Employment Professionals forge a strategic partnership, forecasted to improve work experiences for shift workers worldwide.