CMOtech Asia - Technology news for CMOs & marketing decision-makers
Asia

Global Stories

Video: 10 Minute IT Jams - Who is Twilio?
Software-as-a-Service

Video: 10 Minute IT Jams - Who is Twilio?

In today's interview we have Twilio vice president for APJ Lee Hawksley, who discusses the company's products and solutions.

By Nick Forrester • 6 min read • Wed, 11th Aug 2021
Code outside the box: Why customisable solutions are better
Unified Communications

Code outside the box: Why customisable solutions are better

Twilio allows for innovators, both big and small, from across every industry to reinvent how companies engage with their customers.

By Nick Forrester • 6 min read • Fri, 6th Aug 2021
Twilio Segment launches customer journey builder for digital era
Data Analytics

Twilio Segment launches customer journey builder for digital era

Twilio Segment has launched a customer journey builder for the digital era, aiming to provide personalised and omnichannel experiences.

By Staff Writer • 2 min read • Mon, 14th Jun 2021
Customer data generation spikes during 2020 - Twilio report
Customer Relationship Management

Customer data generation spikes during 2020 - Twilio report

In December 2019, Twilio Segment processed close to 500 billion API calls per month. In December 2020, that number reached more than one trillion.

By Staff Writer • 2 min read • Mon, 15th Feb 2021
Twilio finalises US$3.2 billion acquisition of Segment
Customer Relationship Management

Twilio finalises US$3.2 billion acquisition of Segment

Segment will become a division of Twilio and will continue to be led by Segment CEO and co-founder Peter Reinhardt, reporting to Lawson.

By Staff Writer • 2 min read • Tue, 3rd Nov 2020
COVID-19: the greatest digital accelerator of the decade, Twilio finds
Digital Transformation

COVID-19: the greatest digital accelerator of the decade, Twilio finds

COVID-19 and related nationwide lockdowns have resulted in businesses accelerating their digital transformation strategy and efforts by at least six years.

By Catherine Knowles • 3 min read • Wed, 22nd Jul 2020
TwilioQuest! Defeat Legacy Systems and… plant a tree?
Marketing Technologies

TwilioQuest! Defeat Legacy Systems and… plant a tree?

Twilio is sponsoring the planting of trees to reforest Australia for each person who completes certain challenges in its JavaScript training game.

By Ben Moore • 3 min read • Mon, 9th Mar 2020
Twilio solution aims to make unknown numbers thing of the past
Mobile Apps

Twilio solution aims to make unknown numbers thing of the past

Verified By Twilio positions apps to provide consumers with verified information about who is contacting them and why.

By Ben Moore • 4 min read • Tue, 13th Aug 2019
Twilio adds email to platform with acquisition
Open source

Twilio adds email to platform with acquisition

By adding the email API platform SendGrid into its fold, Twilio now includes email as a channel of communication for its customers.

By Ben Moore • 2 min read • Mon, 4th Feb 2019
Twilio acquires contact centre software company Ytica to push workforce optimisation
Customer Relationship Management

Twilio acquires contact centre software company Ytica to push workforce optimisation

Cloud communication platform Twilio now has another notch under its belt, after the successful acquisition of contact centre software company Ytica.

By Sara Barker • 2 min read • Wed, 12th Sep 2018
Twilio launches new developer API for WhatsApp platform
Customer Relationship Management

Twilio launches new developer API for WhatsApp platform

Twilio releases API for WhatsApp, allowing businesses to communicate with customers on the platform. WhatsApp has 1.5 billion users in 100 countries.

By Sara Barker • 3 min read • Thu, 2nd Aug 2018
Twilio launches new partner program in a bid to accelerate company growth
Unified Communications

Twilio launches new partner program in a bid to accelerate company growth

Twilio unveils Twilio Build, a new partner program, aiming to catalyse growth with an API-first, developer-centric approach and bolster its market presence.

By Patrick Martlew • 3 min read • Thu, 28th Jun 2018
Is the internet getting safer?
Microsoft

Is the internet getting safer?

Connecting our human selves to our digital identities is hard. How does your bank know it's really you behind the browser opening a new account?.

By Simon Thorpe • 5 min read • Fri, 18th May 2018
Twilio boosts local presence with first Aussie office
Unified Communications

Twilio boosts local presence with first Aussie office

Twilio is ready to boost their local presence, opening a new office and appointing its first Australia country manager.

By Ben Moore • 3 min read • Tue, 10th Apr 2018
Hybrid intelligence: How to scale customer communications with bots
Unified Communications

Hybrid intelligence: How to scale customer communications with bots

By 2020, 85% of customer interactions with businesses will be managed through automated intelligence, according to Gartner.

By Angie Bell • 3 min read • Wed, 22nd Nov 2017
3 tips for building APIs so developers actually use them
Application Programming Interface

3 tips for building APIs so developers actually use them

To ensure developers use your APIs, focus on comprehensive documentation, maintain simplicity, and iterate with developer feedback. Here's how to execute.

By Angie Bell • 5 min read • Mon, 9th Oct 2017