Telcos (Telco) stories
![Story image](../../../../../uploads/story/2024/09/03/preview_Jason_Leonidas_-_Vice_President__Australia_and_ASEAN__New_Relic(2).webp)
Observability-driven digital customer experience is make or break for enterprise businesses
5 days ago
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data analytics
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iot
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apm
Modern enterprises must master observability to meet soaring digital demands in the APAC region, blending legacy systems with agile, predictive solutions.
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SleekFlow appoints Gao Lei as new CTO to drive tech strategy
Wed, 10th Jul 2024
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edutech
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uc
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data analytics
Singapore-based SleekFlow has named Gao Lei, former LinkedIn China CTO, as its new Chief Technology Officer to spearhead tech transformation and innovation.
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How PayTo is changing the payments game for telcos
Fri, 21st Jun 2024
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uc
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cx
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martech
PayTo is revolutionising payments for Australian telcos, offering faster processing, lower costs, and enhanced customer trust, setting a new industry standard.
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SourseAI & Moflix partner to revolutionise digital telcos
Wed, 19th Jun 2024
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uc
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devops
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data science
SourseAI partners with Moflix to revolutionise telcos with AI and digital-first tools, aiming to better personalise and simplify the customer experience.
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OliverIQ unveils B2B smart home service for comms service providers
Fri, 17th May 2024
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uc
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cx
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martech
OliverIQ launches a SHaaS platform empowering CSPs such as telcos and ISPs to offer seamless smart home automation and 24/7 support under their own brands.
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One NZ celebrates first year with launch of digital One Wallet
Wed, 3rd Apr 2024
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smartphones
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cryptocurrency
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blockchain
To mark its first anniversary, One NZ has launched the One Wallet, a state-of-the-art digital wallet pre-loaded with a combined value of $37 million.
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Autonom8 launches advanced vKYC platform for Telcos & Banks in India
Wed, 3rd Apr 2024
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ai
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genai
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banking
Autonom8 unveils a GenAI-backed vKYC platform for India's telecommunications and banking sectors, promising advanced customer compliance onboarding with robust fraud detection.
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Lifecycle Software unveils NEXUS for swift, efficient MVNO launch
Thu, 21st Mar 2024
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crm
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cx
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martech
Lifecycle Software unveils mark-challenging platform, NEXUS, offering 'first of its kind' MVNE capabilities; promising swift, cost-effective market entry for aspiring MVNOs.
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Australia's smartphone market dips 6%, Apple & Google dominate
Wed, 20th Mar 2024
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smartphones
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personal computing devices
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apple
Amid a 6% YoY dip in Australia's smartphone market, Apple and Google's new releases drive a QoQ rise of 14.2%, while the average selling price experiences a 7.1% surge.
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Tollring pairs with PingCo to boost Microsoft ecosystem services
Tue, 19th Mar 2024
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cx
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data analytics
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martech
In a strategic global alliance, data visualisation provider Tollring enhances the Microsoft ecosystem offerings of Australian service provider PingCo with its powerful call analytics and recording services.
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ServiceNow, NVIDIA debut AI solutions for telecoms service management
Fri, 1st Mar 2024
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ai
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servicenow
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nvidia
ServiceNow and NVIDIA have teamed up to deliver GenAI-powered solutions designed to boost telecoms management.
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GenAI sparks hope & unease for tech and telcos in 2024
Fri, 23rd Feb 2024
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ai
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growth
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inflation
Onebite research brings hope and concerns for tech and telcos in 2024, highlighting fears about Generative AI.
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Tangerine & More appoint Matt Conquest as joint CIO
Tue, 13th Feb 2024
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digital transformation
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accenture
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telstra
Flourishing firms, Tangerine and More, deepen C-suite capacity with the appointment of digital transformation expert, Matt Conquest, as their new Chief Information Officer.
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Tech Mahindra launches Swiss digital MVNE platform 'Sunrise'
Tue, 13th Feb 2024
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data protection
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digital transformation
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data privacy
Tech Mahindra rolls out Sunrise, a digital MVNE platform for Switzerland's largest privately-owned operator, reducing telco onboarding time by 70% via digitalisation.
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Exclusive: How Amdocs is powering CSPs in the B2B telecom evolution
Mon, 12th Feb 2024
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data analytics
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cx
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martech
Amdocs is leading the way in the B2B telecom evolution, providing innovative solutions to Communication Service Providers (CSPs) and unlocking new avenues for growth.
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SourseAI expands global reach with Melon Mobile partnership in Africa
Tue, 6th Feb 2024
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uc
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data science
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telco
Australian start-up SourseAI partners with South African telecoms innovator Melon Mobile, expanding its global reach, following recent Series A funding.
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AI reshapes threat landscape for telcos, says EY report
Tue, 6th Feb 2024
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data privacy
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ai
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security
EY's latest report warns that the emergence of generative AI intensifies cybersecurity challenges for telecom companies.
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VIAVI & Optiva announce tech innovations for Mobile World Congress
Tue, 30th Jan 2024
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firewalls
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uc
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data analytics
VIAVI Solutions and Optiva set to launch pioneering technologies and stimulate regulatory dialogues at the upcoming Mobile World Congress, highlighting a shift towards 6G, AI regulations and fully automated networks.
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One NZ and SpaceX launch 'direct to cell' satellites for global coverage
Thu, 4th Jan 2024
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smartphones
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spacetech
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cleantech
One NZ, in cooperation with SpaceX, launched its first six 'direct to cell' satellites enabling expanded telecommunication coverage from 2024, and has joined a global alliance to offer reciprocal satellite roaming services.
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Telecoms face GenAI threats and skills shortage in 2024
Thu, 28th Dec 2023
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data privacy
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edge computing
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ai
Telecoms battling GenAI security threats, grappling with skills shortage in 2024, warns EY report.