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Qualtrics unveils AI tools to fix customer issues fast
Unified Communications

Qualtrics unveils AI tools to fix customer issues fast

Qualtrics launches AI-powered customer experience tools to unify feedback, automate analysis and fix service issues before they escalate.

By Joseph Gabriel Lagonsin • 5 min read • Thu, 19th Mar 2026
AI speeds up content production, but sameness a problem
Customer Experience

AI speeds up content production, but sameness a problem

PhotoShelter report finds content is produced faster with AI, but brands are still battling generic content, stalled approvals and flat audience engagement.

By Shannon Williams • 4 min read • Thu, 19th Mar 2026
Pacvue adds Reddit Ads to unify retail media planning
Customer Experience

Pacvue adds Reddit Ads to unify retail media planning

Pacvue to plug Reddit Ads into its commerce system, uniting community insights with retail media planning in one performance workflow.

By Sofiah Nichole Salivio • 3 min read • Thu, 19th Mar 2026
Trust as a measurable asset for CMOs in the age of AI
Customer Experience

Trust as a measurable asset for CMOs in the age of AI

As AI floods marketing channels with competent content, CMOs are racing to quantify trust as their scarcest and most valuable asset.

By Geoff Main • 7 min read • Wed, 18th Mar 2026
Why brand visibility is the most critical metric in today's AI-driven world
Customer Relationship Management

Why brand visibility is the most critical metric in today's AI-driven world

As AI transforms search, traditional marketing metrics lose clout, making always-on brand visibility the new make-or-break advantage.

By Gemma Manning • 7 min read • Wed, 18th Mar 2026
SentinelOne names Jason Duerden ANZ area vice president
Firewalls

SentinelOne names Jason Duerden ANZ area vice president

SentinelOne appoints Jason Duerden ANZ area vice president to drive cyber growth in government, critical infrastructure and AI security.

By Mark Tarre • 4 min read • Wed, 18th Mar 2026
iHeartMedia & Global Gaming League forge audio pact
Gaming

iHeartMedia & Global Gaming League forge audio pact

iHeartMedia signs Global Gaming League audio deal to launch culture-driven gaming podcasts across its US broadcast and streaming network.

By Sofiah Nichole Salivio • 4 min read • Wed, 18th Mar 2026
Hands-on review: Samsung Galaxy A17 5G smartphone
Gaming

Hands-on review: Samsung Galaxy A17 5G smartphone

Samsung's Galaxy A17 5G pairs a standout AMOLED screen and strong battery with modest performance in an accessible budget package.

By Sean Mitchell • 5 min read • Tue, 17th Mar 2026
saas.group tops USD $100m ARR as AI drives next phase
Software-as-a-Service

saas.group tops USD $100m ARR as AI drives next phase

saas.group surpasses USD $100m ARR as it doubles down on AI-led upgrades and fresh acquisitions across its 25-plus software brands.

By Sean Mitchell • 4 min read • Fri, 13th Mar 2026
OpenOrigins app aims to prove photos real amid deepfakes
Physical Security

OpenOrigins app aims to prove photos real amid deepfakes

OpenOrigins launches a free app that cryptographically proves photos and videos are real at capture, tackling deepfake-driven distrust online.

By Sean Mitchell • 4 min read • Fri, 13th Mar 2026
Canva unveils Magic Layers to turn flat images editable
Unified Communications

Canva unveils Magic Layers to turn flat images editable

Canva launches Magic Layers beta, using AI to turn flat PNG and JPG images into editable, layered designs across key English-speaking markets.

By Mark Tarre • 4 min read • Thu, 12th Mar 2026
Europe embraces AI but bristles at low‑quality content
Customer Experience

Europe embraces AI but bristles at low‑quality content

Europeans are embracing AI for daily tasks and shopping, even as frustration mounts over a surge in low‑quality AI‑generated content.

By Shannon Williams • 5 min read • Thu, 12th Mar 2026

Stories from Other Regions

Social Media stories

Horizon3.ai opens Iranian cyber threat intel to all
Disaster Recovery

Horizon3.ai opens Iranian cyber threat intel to all

Horizon3.ai opens Iranian cyber threat intel to all NodeZero users as Western organisations brace for state-backed digital retaliation.

By Kaleah Salmon • 4 min read • Wed, 18th Mar 2026
Exclusive: Viafoura's Mark Zohar on the future of media engagement
Data Analytics

Exclusive: Viafoura's Mark Zohar on the future of media engagement

Viafoura's Mark Zohar says AI and data will power loyal, paying news communities as publishers abandon dependence on big platforms.

By Jake MacAndrew • 4 min read • Sat, 14th Mar 2026
AI scams 2.0 leave UK small businesses more exposed
Malware

AI scams 2.0 leave UK small businesses more exposed

AI-powered deepfakes and targeted malware ads are fuelling a new wave of scams, leaving UK small firms dangerously exposed online.

By Sofiah Nichole Salivio • 5 min read • Fri, 13th Mar 2026
Payment outages put Canadian retailers’ sales at risk
Digital Transformation

Payment outages put Canadian retailers’ sales at risk

Payment outages are threatening Canadian retail and hospitality, with disruptions exposing merchants to an estimated USD $7.6 billion a year.

By Sofiah Nichole Salivio • 4 min read • Fri, 13th Mar 2026
Irish firms boost generative AI use as staff adopt it
Data Protection

Irish firms boost generative AI use as staff adopt it

Irish workers race ahead of their employers on generative AI, as staff adopt free tools faster than firms can set policies and pay for them.

By Mark Tarre • 4 min read • Thu, 12th Mar 2026