Services stories

New research reveals 79% of Australian accountants see outsourcing as essential for growth, while 99.6% have embraced AI in their practices.

Open ECX expands into new sectors, creating multiple roles as it seeks to enhance services for its growing clientele across various industries.

Understanding the top six causes of software outages, from bugs to spikes in demand, is key for organisations to enhance service reliability.

Nebula Global Services has become a Global Premier Services Partner with Verkada, aiming to revolutionise global safety and security by merging advanced technologies with robust services.

One Nexus Group launches One Nexus DRIVE, aimed at improving dealership services and customer loyalty with its dual SaaS and Operations segments.

A cyber-attack on Transport for London has raised serious security concerns. Experts warn of data risks and call for thorough post-incident assessments.

Progress to acquire ShareFile from Cloud Software Group for $875 million, enhancing its AI-powered collaboration services. Deal to close by 30 Nov 2024.

Australian cyber security firm CSO Group and AI integrator xAmplify have merged to form MARQ1, set to be Australia's largest home-grown cyber and AI services group.

Sydney's Open Union partners with L2X Networks to boost open network systems across Asia Pacific, enhancing performance and cutting costs for enterprises.

GoCardless enhances its services by acquiring Nuapay, positioning itself as a full-service bank payment provider and expanding into new sectors, including payroll and financial services.

Pulsant launches a nationwide initiative to enhance client experience across its platformEDGE sites, following positive feedback from a Croydon data centre redesign.

Enviz partners with Hall and Hart to transform home design with VR, offering clients an immersive experience that improves visualisation and decision-making.

FedEx has rolled out its Dynamic Drive-through Pallet Dimensioning Systems in Adelaide, South Australia, the first deployment outside the US, to boost efficiency and accuracy.

ResMed partners with BillingPlatform to automate billing, aiming to reduce manual processes and revenue leakage as their subscription offerings expand globally.

Parcel Pending by Quadient teams with Chelmsford Star Co-op to install multicarrier lockers, starting at Bridge Street, Writtle, enhancing local parcel services.

N-able expands its Technology Alliance Program (TAP), adding vendors like Bocada, AlertOps, DeskDay, PIXM, and Hudu to boost MSP capabilities and efficiency.

Kape Technologies and ExpressVPN appoint Zac Eller as General Manager, aiming to boost growth through strategic partnerships with his expertise from Netflix, Sony, and Fox.

Discovery Consulting names Rod Gallagher as CEO, expands services to support SAP RISE, aiming to enhance business efficiency and digital transformation.

ServiceNow and Boomi ally to boost AI-driven customer experiences, following ServiceNow's impressive Q2 revenue of USD $2.63 billion and a 6.8% stock surge.

Deploying network gear in Australia’s harsh environments demands a balance between cost and quality. Businesses seek robust, automated solutions to stay competitive.