CMOtech Asia - Technology news for CMOs & marketing decision-makers

Self-service stories

Story image
Expanding artificial intelligence capabilities with NVIDIA Edify's 3D asset generation
Last month
#
app development
#
creative technologies
#
low-code
NVIDIA Edify expands its artificial intelligence capabilities with 3D asset generation, sparking collaborations with Shutterstock and Getty Images to enhance creative control and input for visual AI interfaces.
Story image
Denodo esteemed as Leader in Enterprise Data Fabric by Forrester
Last month
#
bi
#
big data
#
cloud services
Denodo Technologies earns the status of a Leader in Forrester's Enterprise Data Fabric wave report Q1 2024, applauded for its future-ready approach to data management.
Story image
Medallia launches Agile Research for advanced market insights
Tue, 13th Feb 2024
#
big data
#
bi
#
cx
Medallia, Inc. unveils Medallia Agile Research, an advanced self-service market research tool integrated into its Experience Cloud, aimed at enabling fast, comprehensive surveys and data collection while preserving the integrity of an organisation's data history.
Story image
Workhuman launches Admin Hub enhancing Programme Managers' experience
Fri, 2nd Feb 2024
#
feedback
#
workplace culture
#
self-service
Workhuman aims to drive efficiency in administrative tasks with the launch of Admin Hub, enabling Programme Managers to concentrate on organisational tasks and culture enhancement.
Story image
Scotland's COPFS boosts IT operations with Freshworks' Freshservice
Fri, 26th Jan 2024
#
big data
#
voip
#
bi
Scotland's top prosecution service, COPFS, enhances IT support and management systems with vital aid from Freshworks Inc.'s Freshservice platform, greatly improving customer satisfaction and resolution times.
Story image
Westcon-Comstor launches PartnerCentral in eight new Asian markets
Tue, 12th Dec 2023
#
pc hardware
#
software
#
digital engagement
Westcon-Comstor has expanded its online marketplace, PartnerCentral, to eight additional Asian markets, offering multi-vendor hybrid solutions.
Story image
Dynatrace explores AI's role in 2024 channel landscape
Mon, 4th Dec 2023
#
cloud services
#
ai
#
customers
Dynatrace VP foresees AI advancements in 2024 driving channel opportunities in security, sustainability and data quality.
Story image
Compliance is top concern in data management for 79% of ITDMs, reveals Cloudera study
Fri, 24th Nov 2023
#
big data
#
data analytics
#
bi
Cloudera's research divulges compliance as the top worry of 79% of ITDMs handling data management, attributed to the use of point solutions.
Story image
Meta & Zitcha offer unprecedented retail ad reach through new venture
Fri, 17th Nov 2023
#
facebook
#
instagram
#
customers
Meta and Zitcha are partnering to offer retailers access to a vast audience on Instagram and Facebook, revolutionising ad outreach on these platforms.
Story image
NTT DATA UK&I & eir partner to improve customer service with AI
Fri, 10th Nov 2023
#
contact centre
#
cx
#
martech
NTT DATA UK&I and eir are set to transform customer experience in the telecommunication sector via a strategic AI partnership.
Story image
British Land introduces digital wallet access for London office building
Wed, 8th Nov 2023
#
apple
#
technology gifts
#
apple wallet
British Land teams with SwiftConnect and HID to provide digital wallet access at Broadgate's 100 Liverpool Street office in London.
Story image
Konica Minolta Australia launches Insight Hub for enhanced IT services
Mon, 23rd Oct 2023
#
printing
#
edutech
#
managed services
Konica Minolta Australia launches the Insight Hub, a platform aimed at improving managed IT services and augmenting customer experiences.
Story image
Oracle boosts customer experience with generative AI in Cloud CX platform
Wed, 20th Sep 2023
#
cloud services
#
contact centre
#
cx
Oracle adds generative AI capabilities to its Fusion Cloud Customer Experience platform to enhance customer service.
Story image
Infinity Works co-founder joins BINDER portal
Tue, 20th Jun 2023
#
ecm
#
martech
#
document management
Dan Rathbone, co-founder of Infinity Works, has joined BINDER, an online platform seeking to modernise how mortgage advisers serve clients.
Story image
Ramco Systems appoints senior leaders for its Global Payroll Business
Fri, 21st Apr 2023
#
contact centre
#
surveillance
#
ml
Ramco Systems has appointed Paul Nikhil Prasad as Business Head of Managed Payroll Services to contribute to its HR and Payroll business growth.
Story image
What are the key trends that will shape the channel in 2023?
Thu, 17th Nov 2022
#
saas
#
partner programmes
#
restructure
Growing trends towards self-service and increasing demands for rapid delivery are causing many businesses to rethink the way they service their clients.
Story image
Hazelcast launches beta release of new serverless offering
Wed, 3rd Aug 2022
#
bi
#
big data
#
cloud services
Hazelcast Viridian Serverless speeds up app development, simplifies provisioning, and enables integration of real-time data into applications.
Story image
How to overcome the digital experience dilemma - NICE
Fri, 8th Jul 2022
#
big data
#
contact centre
#
bi
The global self-service technologies market is rapidly growing as consumer demand intensifies, creating a digital dilemma for businesses.
Story image
Delivering a compelling customer experience in the digital age
Wed, 15th Dec 2021
#
crm
#
cloud services
#
contact centre
Delivering a positive customer experience in the digital age starts with a modern website, or risk losing customers.
Story image
Telstra Purple launches next gen hybrid cloud offering
Thu, 9th Dec 2021
#
cloud services
#
hybrid cloud
#
self-service
Telstra Purple unveils the next generation Telstra Hybrid Cloud, a flexible and secure managed public and private cloud solution.
Story image
Macquarie Cloud Services makes Aussie first with new Azure portal
Wed, 1st Dec 2021
#
cloud services
#
microsoft
#
virtualisation
Macquarie Cloud Services has become the first provider in Australia to offer a self-service Azure optimisation portal, providing cost savings up to 26%.
Story image
Ivanti launches new integrated solutions to secure the 'everywhere workplace'
Wed, 27th Oct 2021
#
iam
#
self-service
#
ivanti
Ivanti introduces three integrated solutions: Ivanti Neurons for Secure Access, Ivanti Neurons for PPM, and Ivanti Neurons for GRC.
Story image
Darwin International Airport invests in Elenium Automation self-service solutions
Thu, 5th Aug 2021
#
cx
#
martech
#
crm
Elenium Automation has been selected by Darwin International Airport to deploy its self-service technology and improve passenger experience.
Story image
Self-service in high demand for today’s enterprise customers
Wed, 14th Jul 2021
#
cx
#
martech
#
frost & sullivan
New survey highlights the growing demand for intuitive self-service solutions in customer service, says Frost - Sullivan.