Retail stories
A Salesforce report reveals a significant drop in consumer trust among Singaporeans, with 75% of respondents seeking more consistent interactions and AI solutions.
xMoney Global has appointed Dr. Greg Siourounis as CEO, aiming to revolutionise digital payments with an integrated fiat and crypto platform.
ReliaQuest's latest report reveals a significant rise in phishing attacks, accounting for 46% of incidents, amid increased cyber threats and ransomware activity.
The cyber security sector anticipates a dramatic rise in threats by 2025, with global information security spending predicted to hit USD $212 billion.
As the festive season approaches, PayPal reveals 91% of Australians plan to shop online, but warns of rising fraud risks costing over AUD $500,000 last year.
A report reveals growing challenges in global trade, citing complex customs regulations, skills shortages, and AI's impact amid geopolitical disruptions.
NTT DATA plans to acquire Niveus Solutions, boosting its Google Cloud capabilities with an additional 1,000 experts to enhance AI and data engineering services.
As Black Friday and Cyber Monday approach, experts warn shoppers to be vigilant against rising cyber threats like malvertising and online fraud.
Sinch predicts that 2024's Black Friday and Cyber Monday will see a surge in personalised and secure communication strategies to enhance shopper engagement.
Retail loyalty programmes are evolving through data science and AI, with Eagle Eye's report suggesting hyperpersonalisation may soon be the norm.
LogicMonitor is establishing itself as a leader in hybrid observability across the APJ region, focusing on AI-driven solutions to enhance customer success.
Strand has seen a 37% rise in online revenue thanks to its partnership with Pattern, which has leveraged AI to enhance digital marketing strategies.
Commonwealth Bank of Australia is leveraging AI to improve customer service, reducing scam losses by 50%, fraud by 30%, and call wait times by 40%.
Over 60 businesses, including Ocado and Co-op, are urging the UK Government to enhance the Deposit Return Scheme with digital innovations for better recycling.
A ransomware attack on software provider Blue Yonder has disrupted supply chains for grocery retailers in the UK and US, highlighting security vulnerabilities.
YouLend has reported a 30% surge in financing applications from UK SMEs ahead of Black Friday 2024, driven by increased demand from ecommerce platforms.
Industry leaders predict that AI integration and sustainability regulations will shape the UK's tech landscape in 2025, dominating business strategies.
As Black Friday looms, retailers face the dual challenge of IT resilience and consumer trust in AI, with only 10% of UK shoppers keen to use AI tools.
Pallion has teamed up with Boomi to enhance operational resilience and customer experience through its Enterprise Platform in a significant digital transformation push.
Segway-Ninebot is offering substantial Black Friday discounts on eKickScooter models, with the MAX G2 reduced by AUD $700 to AUD $999.