Retail stories
Poor data quality has been slowing enterprise AI roll-outs, prompting Denodo to link live governed data to AWS agentic tools across multiple services.
It could speed warehouse decisions for 3,000 retailers, manufacturers and logistics providers as Blue Yonder readies new AI agents later this year.
The expanded business will give hospitals faster patient feedback tools as pressure grows to improve care, communication and outcomes.
Managers in retail, hospitality and healthcare could save hours as the AI tool automates rosters and timesheets while flagging breaches.
Shared ownership of security and networking is still rare at large US firms, leaving many exposed to breaches, delays and higher costs.
Outages are pushing retailers and manufacturers towards 5G and satellite links as Ericsson adds faster failover and centralised control for branch networks.
Governance and safety costs are now overtaking development as many firms struggle to keep live customer-facing AI agents reliable and compliant.
The findings show many firms still leave internet-facing databases and admin tools open, giving attackers easy routes before flaws are even published.
Many global brands are failing to match CX spending with the systems needed for AI-led customer journeys, according to new research.
The Manchester firm is now weighing outside funding and headcount growth after repeat business pushed first-year revenue above GBP £250,000.
But data quality and integration are slowing deployment, as most brands in Australia and New Zealand remain unable to scale agentic AI.
Enterprises adopting AI will get new tools to assess model behaviour as ITC Infotech adds LayerLens' Stratix platform to its testing suite.
Businesses can now keep customer conversations seamless as Quiq adds live voice support and a new brand identity for its service platform.
Many legitimate calls are being ignored as scam fears and opaque AI use erode trust in contact centres across the UK.
UK merchants could see fewer abandoned baskets as emerchantpay adds card-linked instalments at checkout for eligible Visa shoppers.
Customer patience can snap within minutes of card failures, leaving shop and hospitality staff to absorb abuse during outages.
NZ businesses may face more costly and less convenient parcel returns as NZ Post withdraws services from 142 urban partner stores.
Higher labour costs are pushing retailers to cut hiring and raise prices as employee experience slips down the agenda, WorkJam says.
Retailers are using category management to cut waste, avoid empty shelves and respond faster to cost-of-living pressures and supply shocks.
Cleaner address records can cut failed deliveries, trim costs and lift conversions as retailers chase faster, more reliable eCommerce fulfilment.
