Process automation Stories - Page 4

Global Stories

Process automation stories

Guidewire: Modernising insurance with accountability

Regulators are warning insurers to keep humans accountable as AI speeds up claims work and other busy tasks, Guidewire says.

By Donovan Jackson • 4 min read • Last week

Software-as-a-Service

CortexForge unveils client-owned systems inside Microsoft

The consultancy says its approach keeps records and governance inside existing Microsoft tools, reducing reliance on outside vendors and scattered spreadsheets.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Digital Transformation

Dataiku launches Cobuild on Snowflake for AI workflows

Enterprises can now turn plain-language prompts into governed AI workflows inside Snowflake, as Dataiku targets compliance-minded users.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Data Protection

Looking to Ireland for the CFO tech stack of the future

Irish fintechs are helping finance chiefs cut costs, speed up funding decisions and ease compliance across capital, accounting and payments.

By Tiarnan McCaughan • 4 min read • Last week

Software-as-a-Service

Freshworks launches Freddy AI Agent Studio for service

Longer after-hours waits for IT help could ease as the new studio lets firms build no-code agents for tasks across Teams, Slack and portals.

By Sofiah Nichole Salivio • 4 min read • This month

Identity and Access Management

Exclaimer adds UKG Ready link for employee data sync

UKG Ready users can now automate employee data into email signatures and meeting themes, reducing manual updates for IT teams.

By Mark Tarre • 4 min read • This month

Customer Relationship Management

Boomi, Gong tie AI agents to live customer revenue signals

Enterprise teams could soon turn sales calls into automated actions across finance, support and product systems without custom integration work.

By Mark Tarre • 4 min read • This month

Digital Transformation

Boomi & Guru launch AI data partnership for agents

Businesses could get more reliable AI answers as verified knowledge is linked with live enterprise data across Boomi and Guru's platforms.

By Joseph Gabriel Lagonsin • 4 min read • This month

Software-as-a-Service

Webidoo raises USD $25 million to fuel US expansion

The funding will help the Italian software group buy US businesses and deepen its reach among small firms already using multiple tools.

By Sean Mitchell • 4 min read • This month

Digital Transformation

Coupa acquires Rossum to widen AI document processing

The deal broadens automation across procurement and finance as Coupa folds Rossum's invoice-reading AI into its source-to-pay platform.

By Sean Mitchell • 4 min read • This month

Document Management

Plat4mation rolls out Luminance across 13 countries

As contract volumes rose, the consultancy turned to AI to speed reviews, cut missed risks and keep legal oversight consistent in 13 markets.

By Sean Mitchell • 4 min read • This month

Financial Systems

Workday brings HR & finance tasks into Microsoft 365

Employees can now handle leave, payslip and expense queries without leaving Microsoft 365, as Workday pushes HR and finance work into Copilot.

By Mark Tarre • 4 min read • This month

Stories from Other Regions

Process automation stories

Data Analytics

Intuit adds AI tools to Enterprise Suite for mid-market

US mid-market firms get AI-driven finance, HR and construction tools in one platform, aimed at cutting manual work and improving visibility.

By Karen Joy Bacudo • 5 min read • Last week

Digital Transformation

T-Mobile deploys FICO platform for zero-downtime onboarding

Zero outages now support more than 1 million monthly credit checks as T-Mobile prepares to expand home broadband and connected devices.

By Sofiah Nichole Salivio • 3 min read • Last week

Digital Transformation

UK CFOs still rely on spreadsheets for financial close

Reliability concerns are leaving many finance teams stuck with Excel for close processes, despite wider pressure to improve controls and speed up reporting.

By Karen Joy Bacudo • 4 min read • Last week

Digital Transformation

Convai, Probe CX launch AI recruiter for seasonal hiring

Recruiters in seasonal labour markets could save time as the tool cuts candidate drop-off and speeds up screening for high-volume hiring.

By Sean Mitchell • 4 min read • Last week

Software-as-a-Service

RL Jones partners with Amberd.ai on tariff refunds

The rollout aims to cut missed claims and speed filing as customs brokers juggle tariff data, deadlines and border delays across the US-Mexico corridor.

By Sofiah Nichole Salivio • 4 min read • This month