Online shopping stories
Ant International courts merchants on AI-led Asia growth
Today
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fintech
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payment technologies
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e-commerce
Ant International wins over global merchants with AI-led payments tools as Asia's fragmented wallets and schemes lure overseas retailers.
AI referrals convert nearly three times better than search
Today
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martech
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commerce systems
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genai
Lebesgue data from 35,000 eCommerce brands suggests AI-driven visits arrive with stronger purchase intent than standard search traffic.
AI shopping agents reshape retail buying & checkout
Today
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digital transformation
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fintech
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cx
AI shopping agents are moving retail from clicks to chat, as Walmart, Amazon and Google test protocols that let software search, compare and pay.
Amazon, Meta & Microsoft join UCP technical council
Today
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cx
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martech
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commerce systems
Amazon, Meta and Microsoft join Universal Commerce Protocol council as AI shopping standard draws major backing from retailers and payments groups.
Markable launches free creator tier as social commerce grows
Last week
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cx
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martech
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rpa
Markable opens free creator tier and adds AI shopping tools as it targets a fast-growing social commerce market.
Nestlé & Lazada trial AI shopping tools in Southeast Asia
Last week
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cx
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martech
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genai
Nestlé and Lazada roll out AI shopping tools across five Southeast Asian markets, testing conversational product support for parents buying nutrition items.
Click to Pay lifts Ecommpay approval rates to 75.18%
Last week
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data analytics
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crypto
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fintech
Ecommpay says Click to Pay is helping merchants win more completed online sales as guest checkout adoption rises and approval gaps widen.
Everywhen issues six checks to spot unsafe websites
Last week
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malware
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endpoint protection
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phishing
Everywhen warns businesses and consumers to check web addresses, padlocks and browser alerts as fake sites fuel rising cyber fraud risk.
MiQ says marketing funnel no longer matches consumers
Last week
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cx
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martech
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social media
MiQ research finds consumers jump between screens and buying moments in minutes, prompting calls for a more flexible marketing model.
AEON360 teams with Google Cloud on AI shopping push
Last week
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digital transformation
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cx
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martech
AEON360 and Google Cloud to launch AI shopping system in Malaysia, with plans to spread across Southeast Asia and add in-store, finance and loyalty tools.
Mastercard & Lobster.cash team up for AI agent payments
This month
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crypto
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fintech
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risk & compliance
Mastercard and Lobster.cash to let OpenClaw users authorise AI agents to spend on existing cards, backed by Verifiable Intent.
Agentic commerce and the evolution of retail purchase behaviour
This month
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digital transformation
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cx
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martech
Retail shifts as AI agents move from recommending products to completing purchases, forcing brands to make catalogues legible to machine buyers.
American Express launches AI commerce kit & protection
This month
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fintech
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martech
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commerce systems
American Express adds AI agent safeguards and purchase protection as it opens a developer kit for software-led buying.
AI skincare searches surge as consumers seek guidance
This month
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martech
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personalisation
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cdp
AI skincare searches jump 2,647% as Fresha says beauty buyers are turning to image analysis, smart devices and app-led routines for guidance.
Shoppers turn against AI social content, survey finds
This month
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cx
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martech
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partner programmes
Shoppers increasingly prefer human-led social posts over AI-generated material, with Gen Z driving brands towards micro-influencers and niche creators.
Retail websites worst for accessibility, report finds
This month
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cx
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martech
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risk & compliance
Shopping sites top accessibility failure list as WebAIM finds 71 errors per page and disabled users struggle to complete purchases.
Superdry appoints Verde Digital to boost organic search
This month
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digital transformation
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martech
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partner programmes
Superdry & Co turns to Verde Digital for SEO and AI search support as the rebranded retailer targets broader fashion discovery worldwide.
Megantic warns retailers on AI search risk in APAC
This month
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cx
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martech
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commerce systems
Megantic and Shopify APAC warn Australian retailers to overhaul product data and site structure as AI shopping tools reshape discovery.
Rithum appoints Mausam Bhatt as Chief Product Officer
This month
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data analytics
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digital transformation
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martech
Rithum brings in former Realtor.com executive Mausam Bhatt to steer product strategy as it ramps up AI-led tools and automation across its platform.
Visa says AI agents may soon negotiate business deals
This month
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digital transformation
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fintech
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cx
Businesses warm to AI agents haggling over deals, but consumers remain wary of handing software full control of spending.