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Onboarding stories

FOMO Pay partners Sumsub to boost compliance checks
Risk & Compliance

FOMO Pay partners Sumsub to boost compliance checks

The move should help FOMO Pay tighten onboarding and fraud checks as it expands across markets with diverging rules and rising scam pressure.

By Karen Joy Bacudo • 3 min read • Last week
Reap launches Sentry fraud service for card issuers
Fintech

Reap launches Sentry fraud service for card issuers

Card issuers can now outsource fraud checks as losses hit USD $33.41 billion globally last year, easing the need for in-house teams.

By Karen Joy Bacudo • 3 min read • Last month

Global Stories

Onboarding stories

Celonis banking head: Banks want proof before scaling agents
Digital Transformation

Celonis banking head: Banks want proof before scaling agents

Celonis argues frontier AI models are too generic for regulated banking, urging firms to weigh cost, risk and process gains before scaling deployments.

By Jake MacAndrew • 3 min read • Last week
Fraudulent hires get credentials before detection, HYPR
Multi-factor authentication

Fraudulent hires get credentials before detection, HYPR

Most fake hires are exposed only after getting system access, leaving companies vulnerable for days and often weeks before a fraud is spotted.

By Mara Sugue • 3 min read • This month
Gainsight links Salesforce Agentforce & Slack to data
Software-as-a-Service

Gainsight links Salesforce Agentforce & Slack to data

Sales and customer success teams can now see renewal risks and expansion signals in Slack and Salesforce without switching systems.

By Mara Sugue • 4 min read • This month
Europeans back slower bank checks to cut fraud risk
Data Protection

Europeans back slower bank checks to cut fraud risk

Most consumers surveyed across six European markets would accept longer bank checks if that meant a lower chance of fraud, Fourthline found.

By Mara Sugue • 4 min read • This month
OpenAI launches ChatGPT sign-in for 16 partner tools
Software-as-a-Service

OpenAI launches ChatGPT sign-in for 16 partner tools

ChatGPT Plus and Pro users can now share their subscription allowances across partner software, cutting setup steps and password clutter.

By Mara Sugue • 3 min read • This month
B2B E-commerce Is Going Digital. Are APAC Businesses Ready?
Digital Transformation

B2B E-commerce Is Going Digital. Are APAC Businesses Ready?

APAC firms face tougher onboarding, fraud and compliance demands as buyers increasingly expect B2B transactions to be as seamless as retail.

By Shivani Pimpili • 6 min read • Last month
TechnologyOne launches AI tools for students & councils
Software-as-a-Service

TechnologyOne launches AI tools for students & councils

Students, council residents and back-office staff may see faster service as the software group embeds AI into everyday workflows.

By Raphael Veloso • 4 min read • Last month
Ant International launches AI-native payments stack
Fintech

Ant International launches AI-native payments stack

The rollout aims to cut merchants' cross-border costs and speeds by automating onboarding, compliance, FX and treasury workflows with AI.

By Karen Joy Bacudo • 5 min read • Last month

Stories from Other Regions

Onboarding stories

NAB rolls out encrypted mobile ID checks in Queensland
Encryption

NAB rolls out encrypted mobile ID checks in Queensland

Selected Queensland customers can now verify their identity at NAB branches by sharing a mobile driver licence, cutting manual checks and document handling.

By Mara Sugue • 4 min read • Today
MAVI launches AI finance talent platform for US firms
Software-as-a-Service

MAVI launches AI finance talent platform for US firms

The service targets a tight hiring market, promising faster placements and lower costs for finance teams struggling to fill skilled roles.

By Karen Joy Bacudo • 4 min read • This month
Finastra launches AI repair tool for payment banks
Software-as-a-Service

Finastra launches AI repair tool for payment banks

Banks handling failed payments could cut repair times as Finastra adds scheme-aware AI guidance to its OperatorAssist platform.

By Karen Joy Bacudo • 3 min read • Last month
Xapien raises USD $56 million to fuel US expansion
Software-as-a-Service

Xapien raises USD $56 million to fuel US expansion

The cash will accelerate global hiring and deepen Xapien's US push, as half its revenue already comes from American clients.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Humanforce named major contender in two Everest tests
Data Analytics

Humanforce named major contender in two Everest tests

The dual Everest Group recognition strengthens Humanforce's push to sell a broader HCM suite to frontline employers in regulated sectors.

By Mara Sugue • 4 min read • Last month
Bybit launches AI chat assistant for trading & support
Fintech

Bybit launches AI chat assistant for trading & support

Users can now place trades and raise support requests in one chat, as the exchange rolls out a separate AI sub-account for safer automation.

By Karen Joy Bacudo • 3 min read • Last month
2degrees wins Canstar small business telecoms award
Customer Experience

2degrees wins Canstar small business telecoms award

Business customers are rewarding simpler billing and support, with 2degrees taking Canstar's small business telecoms prize for a fifth time in six years.

By Joseph Gabriel Lagonsin • 3 min read • Last month