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New Zealand Telecommunications Forum (TCF) stories

The Commerce Commission warns telcos over unclear marketing
Unified Communications

The Commerce Commission warns telcos over unclear marketing

The Commerce Commission urgently seeks views on proposed marketing principles to reduce consumer confusion about alternative technology.

By Ryan Morris-Reade • 3 min read • Thu, 12th Aug 2021
NZ telco industry welcomes ComCom review into dispute resolution scheme
Unified Communications

NZ telco industry welcomes ComCom review into dispute resolution scheme

New Zealand telcos back Commerce Commission's review into the Telecomms Dispute Resolution Scheme, says NZ Telecommunications Forum.

By Shannon Williams • 3 min read • Wed, 28th Apr 2021
NZ telco industry welcomes ComCom 111 Contact Code
Unified Communications

NZ telco industry welcomes ComCom 111 Contact Code

The telecommunications industry is committed to ensuring vulnerable customers can continue to access emergency services.

By Shannon Williams • 3 min read • Wed, 18th Nov 2020
COVID-19 highlighted the importance of NZ's telecommunications networks -TCF
Unified Communications

COVID-19 highlighted the importance of NZ's telecommunications networks -TCF

New Zealand's telecommunications networks will drive the post-COVID rebuild, says the New Zealand Telecommunications Forum.

By Shannon Williams • 4 min read • Fri, 7th Aug 2020
Vodafone, Spark, 2degrees condemn cell site attacks
New Zealand Telecommunications Forum

Vodafone, Spark, 2degrees condemn cell site attacks

Vodafone, Spark, and 2degrees are urging communities to help stop arson attacks on cell sites, warning of severe impacts on connectivity and safety in Auckland.

By Shannon Williams • 3 min read • Tue, 19th May 2020
Vodafone opens Essential Connectivity Hubs during COVID-19 lockdown
Unified Communications

Vodafone opens Essential Connectivity Hubs during COVID-19 lockdown

Vodafone New Zealand has opened 45 stores this week to support New Zealanders with essential services during the COVID-19 lockdown period.

By Shannon Williams • 4 min read • Tue, 31st Mar 2020
NZ telcos to provide essential repair services using 'no contact' model
Unified Communications

NZ telcos to provide essential repair services using 'no contact' model

New Zealand telcos to offer essential modem and phone repairs via 'no-contact' collection as lockdown starts, ensuring connectivity during alert level four.

By Nick Forrester • 3 min read • Thu, 26th Mar 2020
Check your home network: Demand will congest internet during COVID-19 lockdown
Unified Communications

Check your home network: Demand will congest internet during COVID-19 lockdown

Kiwis are urged to prepare home networks for potential congestion as data demand is set to surge during New Zealand's COVID-19 lockdown.

By Shannon Williams • 3 min read • Tue, 24th Mar 2020

Stories from Other Regions

New Zealand Telecommunications Forum (TCF) stories

TCF appoints Barry Jordan as Chair of Telecommunications Dispute Resolution Board
Customer service

TCF appoints Barry Jordan as Chair of Telecommunications Dispute Resolution Board

TCF Telecommunications Dispute Resolution appoints Barry Jordan as chair of new-look board overseeing revamped dispute resolution scheme.

By Imee Dequito • 2 min read • Thu, 29th Jun 2023
The NZ TCF endorses move by ComCom to promote TDR dispute scheme
Unified Communications

The NZ TCF endorses move by ComCom to promote TDR dispute scheme

New Zealand Telecoms Forum welcomes Commerce Commission's push for greater access to dispute resolution scheme.

By Mitchell Hageman • 3 min read • Tue, 19th Jul 2022
ComCom welcomes new marketing codes for the telecom industry
Unified Communications

ComCom welcomes new marketing codes for the telecom industry

New marketing codes for New Zealand's telecommunications industry aim to improve transparency and help consumers choose the right broadband service.

By Mitchell Hageman • 3 min read • Tue, 17th May 2022
Mobile madness: Unpacking the business and personal risks of digital mobile in Aotearoa
Endpoint Protection

Mobile madness: Unpacking the business and personal risks of digital mobile in Aotearoa

Should Kiwis practice better smartphone security, and are they one swipe or tap away from a colossal data breach?.

By Mitchell Hageman • 7 min read • Thu, 27th Jan 2022
Scam Alert: Flubot malware hits New Zealand
Malware

Scam Alert: Flubot malware hits New Zealand

New Zealand telecoms sector warns customers of a scam text message asking them to click on a link or download an app for delivery information.

By Shannon Williams • 6 min read • Thu, 30th Sep 2021
Kiwis have 'world-class' broadband - TCF
Unified Communications

Kiwis have 'world-class' broadband - TCF

New Zealand's telecommunications consumers are receiving good broadband services, according to a report from the Commerce Commission.

By Shannon Williams • 3 min read • Thu, 17th Dec 2020
NZ telco industry's two golden rules for avoiding phone scams
Email Security

NZ telco industry's two golden rules for avoiding phone scams

New Zealanders are being urged to trust their instincts and be cautious of unexpected phone calls as part of International Fraud Awareness Week.

By Sara Barker • 4 min read • Tue, 17th Nov 2020
Telco industry urges New Zealanders to recycle unwanted mobile phones
New Zealand Telecommunications Forum

Telco industry urges New Zealanders to recycle unwanted mobile phones

New Zealanders are being urged to recycle their old mobile phones as part of Recycling Week NZ, supported by the Telecommunications Forum.

By Shannon Williams • 3 min read • Mon, 19th Oct 2020
ComCom seeks feedback on Chorus withdrawal from copper and broadband services
Unified Communications

ComCom seeks feedback on Chorus withdrawal from copper and broadband services

New Zealand's Commerce Commission is seeking feedback on a code designed to protect consumers as Chorus moves them from copper to fibre networks.

By Shannon Williams • 3 min read • Wed, 20th May 2020