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Why tech complexity is a customer experience issue
Customer Relationship Management

Why tech complexity is a customer experience issue

Software developers spending too much time troubleshooting issues is hindering customer experience and productivity. Tool consolidation is the solution.

By Dmitri Chen • 4 min read • Wed, 3rd Feb 2021
Agile and innovative teams are key to outstanding customer experiences
Customer Relationship Management

Agile and innovative teams are key to outstanding customer experiences

Businesses that thrived during the pandemic had one thing in common: excellent customer experiences. Here are three ways to enable better customer experiences.

By Staff Writer • 4 min read • Wed, 16th Dec 2020
New Relic acquires Kubernetes observability platform Pixie Labs
Virtualisation

New Relic acquires Kubernetes observability platform Pixie Labs

New Relic is set to take over Pixie Labs, a company that specialises in machine intelligence observability platform for Kubernetes development.

By Staff Writer • 2 min read • Tue, 15th Dec 2020
New Relic goes on ANZ enterprise sales hiring spree
Application Performance Monitoring

New Relic goes on ANZ enterprise sales hiring spree

Software observability provider New Relic has bolstered its enterprise sales division in Australia and New Zealand with new hires.

By Staff Writer • 2 min read • Mon, 14th Dec 2020
Why tool consolidation should be a top priority for businesses
DevOps

Why tool consolidation should be a top priority for businesses

Businesses today face a myriad of problems due to using too many different software tools, hindering productivity and innovation.

By Dmitri Chen • 4 min read • Thu, 26th Nov 2020
New Relic & AWS form product development partnership
Hyperscale

New Relic & AWS form product development partnership

Five-year agreement includes strategic go-to-market collaboration, increased product integrations and development.

By Staff Writer • 3 min read • Mon, 2nd Nov 2020
Lessons from digital transformation leaders in APAC and the critical role of observability
Digital Transformation

Lessons from digital transformation leaders in APAC and the critical role of observability

The importance of observability in digital transformation: having a clear, unified view of a company's tech stack is crucial for success.

By Ben Goodman • 3 min read • Wed, 28th Oct 2020
New Relic recruits former Qlik, Delphix execs to boost ANZ team
New Relic

New Relic recruits former Qlik, Delphix execs to boost ANZ team

New Relic appoints Clinton Monger as federal government account lead for Australia amid rising demand for digital services during pandemic.

By Shannon Williams • 3 min read • Fri, 25th Sep 2020
4 steps to overcome common infrastructure monitoring challenges
DevOps

4 steps to overcome common infrastructure monitoring challenges

Asian tech teams are facing challenges with complex systems and infrastructure monitoring. Here are four steps to overcome these challenges.

By Ben Goodman • 4 min read • Thu, 24th Sep 2020
What is full-stack observability?
Customer Relationship Management

What is full-stack observability?

The distinction between monitoring and observability is crucial in modern tech environments. Here are three key outcomes of a successful observability strategy.

By Jill Macmurchy • 4 min read • Fri, 28th Aug 2020
Trust is central to superior DevOps culture
DevOps

Trust is central to superior DevOps culture

The commitment to DevOps culture, driven by trust, has bolstered tech giants like Apple, Google, and Amazon during the pandemic.

By Jill Macmurchy • 4 min read • Fri, 17th Jul 2020
Cloud migration needs to be an urgent priority for enterprises
Supply Chain

Cloud migration needs to be an urgent priority for enterprises

The COVID-19 pandemic has heightened the urgency for enterprises to prioritise cloud migration to support a sustainable remote workforce and drive innovation.

By Sharryn Napier • 4 min read • Tue, 23rd Jun 2020
New Relic updates partner programme
Partner Programmes

New Relic updates partner programme

Introduces Tech Partner Programme and expands and tailors programme benefits for channel partners that may have multiple business models.

By Staff Writer • 3 min read • Tue, 2nd Jun 2020
Three steps to cloud migration success
Infrastructure-as-a-Service

Three steps to cloud migration success

Australian and New Zealand businesses are accelerating their migration to the cloud, with Woolworths seeing a 34% rise in online sales.

By Jill Macmurchy • 4 min read • Thu, 28th May 2020
Ensuring business continuity during COVID-19
Disaster Recovery

Ensuring business continuity during COVID-19

There are three main areas that IT leaders must focus on when striving to ensure business continuity is maintained during the pandemic.

By Dmitri Chen • 4 min read • Wed, 29th Apr 2020
New Relic appoints Qlik alum to regional VP role for ANZ
Data Analytics

New Relic appoints Qlik alum to regional VP role for ANZ

Sharryn Napier has been named as the new regional vice president for New Relic's Australian and New Zealand division.

By Shannon Williams • 3 min read • Fri, 17th Apr 2020
Why AIOps should be at the top of tech 'to do' lists
DevOps

Why AIOps should be at the top of tech 'to do' lists

AIOps should top tech agendas, enabling real-time issue detection, reducing noise, and continuously learning to enhance IT operations and service delivery.

By Guy Fighel • 3 min read • Thu, 26th Mar 2020
Demystifying M.E.L.T. - the key data for business observability
Customer Relationship Management

Demystifying M.E.L.T. - the key data for business observability

Understanding M.E.L.T.—metrics, events, logs, and traces—is crucial for effective business observability, leading to enhanced reliability and performance.

By Jill Macmurchy • 4 min read • Thu, 20th Feb 2020
New Relic: Three core elements of business observability
Data Analytics

New Relic: Three core elements of business observability

Today, teams need to monitor their applications and infrastructure through observability, as opposed to traditional monitoring.

By Mykhaylo Shaforostov • 4 min read • Tue, 21st Jan 2020