Managed Services stories - Page 7
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
AudioCodes expands certified voice devices for Webex
Fri, 6th Feb 2026
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uc
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digital transformation
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partner programmes
AudioCodes expands its Webex Calling-certified range with new 400HD desk phones and MediaPack gateways to ease cloud and analogue migration.
Lexful launches AI-first IT documentation tool for MSPs
Fri, 6th Feb 2026
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digital transformation
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it automation
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partner programmes
Lexful unveils an AI-native IT documentation platform for MSPs, aiming to replace static records with automated, contextual knowledge.
Rimini Street urges ERP users to defy upgrade pressure
Thu, 5th Feb 2026
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data analytics
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digital transformation
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it automation
Rimini Street urges ERP users to resist vendor upgrade pressure, touting Smart Path and Agentic AI as cheaper, longer-life alternatives.
Highlight appoints new CEO as founder becomes Chairman
Thu, 5th Feb 2026
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devops
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digital transformation
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partner programmes
Highlight names Martin Saunders CEO as founder Richard Thomas becomes Chairman in leadership reshuffle to drive partner-led growth.
Pure Storage unveils Ambassador tier in EMEA revamp
Thu, 5th Feb 2026
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storage
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data protection
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dr
Pure Storage launches elite Ambassador tier and solution badges in EMEA, sharpening services-led partner focus on AI, cloud and cyber resilience.
Owl Labs unveils Meeting Owl 5 Pro for hybrid rooms
Wed, 4th Feb 2026
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uc
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partner programmes
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digital entertainment
Owl Labs launches Meeting Owl 5 Pro, a 360° hybrid room hub with HDMI, Ethernet and IT tools, starting at GBP £2,399 in the UK.
How digital service is transforming global cash cycles
Wed, 4th Feb 2026
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data analytics
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digital transformation
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cx
From AI analytics to remote fixes, digital service is reshaping cash operations, boosting uptime, trust, and sustainability at every stage.
LF taps Rimini Street for SAP, Oracle support savings
Wed, 4th Feb 2026
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digital transformation
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hyperscale
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dc
South Korea's LF picks Rimini Street to support SAP and Oracle systems, cutting maintenance spend and boosting data centre move resilience.
Cognizant & Adobe deepen AI pact on content at scale
Sat, 31st Jan 2026
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digital transformation
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martech
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partner programmes
Cognizant and Adobe are deepening their AI alliance to speed and govern large-scale content creation for heavily regulated global enterprises.
NTT DATA & AWS target agentic AI in Asia-Pacific deal
Fri, 30th Jan 2026
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uc
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manufacturing
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hybrid cloud
NTT DATA strikes multi-year AWS deal to drive agentic AI and cloud modernisation for heavily regulated Asia-Pacific enterprises.
Cynomi unveils Cyber Advisory Excellence Awards
Fri, 30th Jan 2026
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partner programmes
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risk & compliance
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cybersecurity
Cynomi launches Cyber Advisory Excellence Awards to honour MSP and MSSP leaders driving board-level cyber risk and resilience strategy.
Exclusive: SonicWall's Suroop Chandran on why security basics still fail
Thu, 29th Jan 2026
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malware
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firewalls
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data protection
SonicWall warns over 95% of cyber breaches stem from misconfigured tools, as firms lean on MSPs and cyber warranties to plug skills gaps.
SCX.ai debuts sovereign, eco-efficient AI node in Sydney
Thu, 29th Jan 2026
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data protection
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datacentre infrastructure
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hyperscale
SCX.ai launches Australia's first sovereign, eco-efficient AI node in Sydney, promising tenfold efficiency gains without water cooling.
DigiCert named IDC MarketScape leader in CLM market
Wed, 28th Jan 2026
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firewalls
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hybrid cloud
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digital transformation
DigiCert has been named a Leader in IDC MarketScape's first global report on certificate lifecycle management, citing automation and scale.
EcoOnline names David Orstad Chief Customer Officer
Mon, 26th Jan 2026
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cx
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martech
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partner programmes
EcoOnline appoints David Orstad Chief Customer Officer to lead global customer functions and launch new managed services offering.
Zyxel Nebula 19.30 boosts MSP multi-tenant control
Thu, 22nd Jan 2026
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firewalls
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network infrastructure
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digital transformation
Zyxel updates Nebula to 19.30, adding cross-org multi-tenant tools, RBAC and site cloning to streamline MSP network management at scale.
Rithum reshapes leadership with new CRO and CFO appointments
Thu, 22nd Jan 2026
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data analytics
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fintech
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martech
Commerce software group Rithum hires Gregory Banning as CRO and elevates Caitlin Hauser to CFO as it revamps its senior leadership team.
Manual compliance strain fuels automation push - survey
Wed, 21st Jan 2026
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digital transformation
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socs
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partner programmes
Manual compliance is throttling security teams, as RegScale finds delays, staff strain and patchy automation in most large organisations.
Rimini Street touts Agentic AI ERP as upgrades stall
Wed, 21st Jan 2026
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data analytics
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digital transformation
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it automation
Rimini Street pitches Agentic AI ERP and Smart Path savings as CIOs delay costly Oracle and SAP upgrades amid rising budget pressure.
IBRS highlights Interactive's sovereign-first cloud focus
Wed, 21st Jan 2026
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data protection
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dr
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private cloud
IBRS spotlights Interactive's sovereign-first cloud strategy and hybrid services as Australian organisations rethink data residency and compliance.