Hospitality stories

Exactly.com trims processing fees after 23% turnover rise, targeting UK SMEs with local acquiring and lower-cost eCommerce payments.

Twilio and AEG broaden fan-tech tie-up, rolling out data-driven engagement across AXS, Crypto.com Arena and the LA Kings brand.

Humanforce appoints AI-driven growth specialist Cameron Partridge as Chief Growth Officer to spearhead global expansion and scale strategy.

Festive food, drink and dining out delivered a surprise December spending lift, as households splurged ahead of Christmas gatherings.

Klaviyo posts 48% EMEA revenue surge, names Europe-based Co-CEO Chano Fernández to spearhead international and AI-driven retail push.

PPDS launches 37in Philips Stretch 3150 ultra-wide 32:9 signage, targeting tight retail and transport spaces with Android 13 on board.

AI interview agents are reshaping hiring in Australia, promising faster decisions, fewer delays and substantial cost savings for employers.

Alcatel-Lucent unveils Rainbow Hub, an integration-led cloud platform linking UCC with workflows, IoT and vertical services for partners.

Amperity debuts AI-powered tools for airlines and hotels, promising real-time personalised offers by unifying fragmented traveller data.

Yorkshire’s Apollo3D launches Infinity Virtual Tours, turning Matterport scans into guided, data-rich journeys for retail, venues and estates teams.

New research reveals retail leads commerce media maturity, with 22% at advanced stages, while automotive lags, highlighting vast sector disparities worldwide.

SAS has been named a leader in real-time interaction software for its Customer Intelligence 360, excelling in AI and data-driven customer engagement.

Young UK hospitality staff face more shift unpredictability and stress than Gen X, with 73% of Gen Z reporting last-minute changes to their schedules.

Rachelle Alexis Lim has been named MultiSafepay CEO to expand its payment services, especially targeting SMEs across Europe, following its acquisition by Ant International.

By 2026, AI and tax intelligence will revolutionise business compliance, driving real-time reporting and transforming finance, trade, retail, and hospitality sectors globally.

Adyen launches durable S1E4 Pro and versatile S1F4 Pro payment terminals, designed to boost efficiency in retail, hospitality, and beauty sectors.

Paytronix launches Journey Builder, an AI tool that automates personalised marketing campaigns for restaurants and convenience stores in real time.

NZ small businesses saw 1.9% sales growth year-on-year, but jobs fell 1.2%, with sectors like construction and hospitality facing ongoing challenges.

Syrve launches AI-powered tools to boost hospitality efficiency, offering faster inventory counts, smarter invoice scanning and fleet optimisation globally.

ECI Partners has exited CSL with a 3.5x return, moving the firm into its first continuation fund to back ongoing growth in IoT connectivity.