Global Stories

Fujitsu named leader in ServiceNow report for Asia Pacific

Fujitsu has been named a leader in the 2025 ISG Provider Lens ServiceNow report for Asia Pacific, excelling in consulting, managed services and innovation.

By Kaleah Salmon • 2 min read • Fri, 16th May 2025

Software-as-a-Service

8x8 unveils new AI tools, RCS messaging & digital wallet pay

8x8 enhances its Customer Experience platform with AI tools, RCS messaging, and digital wallet payments for improved, personalised user interactions.

By Shannon Williams • 4 min read • Mon, 5th May 2025

Digital Transformation

Irrelevant data wastes hours daily as workplace AI falls short

A report reveals 42% of workplace information accessed is irrelevant, causing staff frustration and a daily three-hour loss in productivity.

By Jed Nykolle Harme • 3 min read • Wed, 30th Apr 2025

EduTech

Lack of employee skills threatens value of AI investments

New research reveals that 92% of IT leaders warn lack of employee digital readiness risks undermining $644bn Generative AI investments worldwide.

By Catherine Knowles • 3 min read • Mon, 28th Apr 2025

Human Capital Management

Thrive launches 'Wellness Era' with rewards for employee health

Thrive has launched the 'Wellness Era' programme, rewarding UK employees with cash and spa vouchers for improving sleep, stress, and physical activity.

By Kaleah Salmon • 3 min read • Tue, 22nd Apr 2025

Customer Relationship Management

Oracle achieves leader status in Gartner 2025 AI quadrant

Oracle has been recognised as a Leader in the 2025 Gartner Magic Quadrant for Talent Acquisition, praised for its AI-driven recruiting platforms.

By Sean Mitchell • 3 min read • Fri, 11th Apr 2025

Digital Transformation

The future of IT: How AI, automation, and green tech will reshape IT careers and business strategy

In the coming decade, AI and automation will transform IT careers, prioritising green tech and driving professionals towards pivotal roles in business strategy.

By Tim Flower • 5 min read • Wed, 9th Apr 2025

Unified Communications

Genesys Cloud AI drives a rise in annual revenue in 2025

Genesys has reported that its Genesys Cloud AI drove over 10% of new business in fiscal year 2025, with annual recurring revenue reaching USD $1.9 billion.

By Shannon Williams • 3 min read • Wed, 9th Apr 2025

Human Capital Management

Defra awards Atos GBP £150m contract for IT modernisation

The Department for Environment, Food and Rural Affairs has signed a five-year contract worth GBP £150m with Atos to enhance IT and sustainability services.

By Kaleah Salmon • 2 min read • Tue, 1st Apr 2025

Data Analytics

Infosys & LKQ partner on digital HR platform roll-out

Infosys has partnered with LKQ Europe to transform HR operations across 18 countries with a unified platform, enhancing efficiency and employee experience.

By Sean Mitchell • 2 min read • Fri, 28th Mar 2025

Human Capital Management

Oracle boosts HCM with new employee engagement features

Oracle has introduced new employee engagement features to its Fusion Cloud HCM platform, enhancing internal communication and event management capabilities.

By Kaleah Salmon • 3 min read • Thu, 27th Mar 2025

Human Capital Management

Rimini Street earns Great Place to Work certification globally

Rimini Street has secured Great Place to Work certifications in multiple regions, highlighting its commitment to a positive workplace culture and employee satisfaction.

By Catherine Knowles • 3 min read • Fri, 21st Mar 2025

Customer Experience

Qualtrics & LangChain join forces to enhance AI agents

Qualtrics has teamed up with LangChain to develop customised Experience Agents on the LangGraph Platform, enhancing interactions for customers and employees.

By Melania Watson • 2 min read • Thu, 20th Mar 2025

Human Capital Management

ECI Software lauded as a Great Place to Work in 2025

ECI Software Solutions has been recognised as a Certified Great Place to Work for 2025 across seven countries, celebrating its seventh consecutive year in the US.

By Sean Mitchell • 2 min read • Wed, 19th Mar 2025

Stories from Other Regions

Human Capital Management

Westcon-Comstor awarded Great Place To Work in 27 countries

Westcon-Comstor has been certified a Great Place To Work across 27 countries, including the UK, with 80% of staff praising its culture and leadership.

By Sean Mitchell • 3 min read • Sat, 17th May 2025

Data Analytics

Australian telecoms face data security & access challenges

Research reveals 46% of Australian telecom professionals struggle with data security despite tech advances, risking customer trust and operational efficiency.

By Sean Mitchell • 4 min read • Tue, 13th May 2025

Digital Transformation

KPMG expands AI collaboration with Google Cloud for business

KPMG is expanding its collaboration with Google Cloud to enhance AI capabilities in legal services and banking, transforming business operations across industries.

By Sean Mitchell • 3 min read • Thu, 10th Apr 2025

Human Capital Management

AI & automation drive evolution in payroll operations

A new ADP report reveals a shift in payroll roles towards strategic functions, driven by AI, automation, and a focus on employee satisfaction.

By Catherine Knowles • 3 min read • Fri, 28th Mar 2025

Human Capital Management

UK organisations to boost AI investment by over 25% in 2025

UK organisations are set to increase their AI investment by over 25% in 2025, driven by employee demand and recognition of AI's benefits.

By Sean Mitchell • 2 min read • Fri, 28th Mar 2025

Customer Experience

Mapp secures $13m to enhance AI marketing strategy

Mapp has raised $13 million in funding to enhance its AI-driven marketing automation and expand its market presence, fuelled by O'Connor Capital Solutions.

By Catherine Knowles • 2 min read • Fri, 21st Mar 2025