The Ultimate Guide to eCommerce
A curated Asian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
Asian eCommerce News
Regional stories with direct local relevance
Singapore consumers wary of AI agents making purchases
Despite strong interest in AI shopping tools, most Singapore consumers want to approve each purchase themselves, a Global Payments survey found.
Hotel Des Arts Saigon lifts revenue with IDeaS software
The Ho Chi Minh City hotel cut manual pricing delays, helping lift revenue per available room 21.6% in its first year on the software.
Starbucks teams up with Alipay for AI coffee alarm
Chinese consumers can now schedule daily Starbucks orders through Alipay's AI agent, as the firms deepen ties around routine mobile payments.
TBC Uzbekistan launches car buying in app in Tashkent
Customers in Tashkent can now complete vehicle selection, finance and paperwork through TBC Uzbekistan's app in about 24 hours.
Brewlander AI Irresponsibly wins first Effie Grand Prix
Singapore's first Effie Grand Prix went to a low-budget beer campaign that lifted spontaneous brand awareness by 32% and sales by 15%.
Most shoppers in emerging markets reject global checkout
Local payment options and currency are now a make-or-break factor for online sales in seven emerging markets, dLocal's survey found.
Analyst Insights
Research and market analysis connected to eCommerce
Avalara launches Aviator AI hub for tax compliance
Shufti wins Gartner honour for global identity coverage
Infios named a leader in IDC MarketScape assessments
Blue Yonder unveils AI tools & sustainability findings
China's commerce models reshape retail worldwide, NIQ says
Featured News
Expert Columns
How multi-shopper AI is transforming retail store operations
The Next E-commerce Interface May Not Be a Screen
6 Industries that need address verification
Rethinking fleet ownership in a changing business landscape
What reCommerce data can tell us about consumer demands
Singapore retailers turn customer signals into insight
Cross-border checkout has a data quality problem
For sensitive health categories, eCommerce can remove more than just the checkout queue
Customer data integration: A data quality checklist
From routing to revenue: Why payment orchestration has become a boardroom issue
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Markable tops USD $1.7bn in creator sales, rebrands
Higher creator sales and a fresh brand identity signal Markable's push to broaden its user base as platform sales rose 260% year on year.
Avalara launches AI tool for enterprise system links
Integration projects could be completed in days rather than weeks as specialised AI agents automate connector build and testing for Avalara customers.
Slimstock & Thomax team up on supply chain software
The tie-up aims to cut fulfilment delays for retailers and logistics firms by linking inventory forecasts with warehouse and transport systems.
Retailers boost video & AI as visual commerce grows
Retailers are using AI to handle booming video, social commerce and user-generated content as operational strains mount across channels.
NatWest & banks set out AI agent payment principles
Banks want to prevent AI-driven shopping from eroding customer control, privacy and security as agentic commerce moves closer to everyday payments.
Al-Futtaim picks Juspay for 50-brand payments rollout
Customers across 50 brands in 12 markets will get a single checkout layer, as Al-Futtaim seeks fewer failed payments and easier reporting.
Adyen upgrades Authenticate to cut checkout friction
Shoppers may face fewer checkout hurdles as the upgraded system uses machine learning to pick the best authentication method in real time.
Bir launches digital push for Azerbaijan micro-firms
Micro-entrepreneurs in Azerbaijan will get training and fee breaks as Bir tries to draw them into digital banking and online sales.
Ant International launches AI-native payments stack
The rollout aims to cut merchants' cross-border costs and speeds by automating onboarding, compliance, FX and treasury workflows with AI.
Hong Kong retailers face fraud & licensing hurdles
Nearly 88% of Hong Kong retailers surveyed reported payment fraud in the past year, as expansion abroad brought added costs and compliance strain.
AsiaPay launches tokenisation service for Asia-Pacific
Merchants across 12 Asian markets can now use a single interface to cut checkout friction and fraud exposure on card payments.
dtcpay raises USD $25 million with SBI as investor
The funding will help the Singapore payments firm expand regulated stablecoin services and merchant acceptance across Asia and Europe.
Grab to buy 60% of Atome Financial for USD $1.49bn
Consumer lending across Southeast Asia will expand for Grab, which is funding a controlling stake in Atome Financial entirely from existing cash.
AI loyalty shift threatens retailers' direct customer ties
Retailers could be reduced to fulfilment providers unless they use loyalty data to stay visible as shoppers turn to AI assistants.
Octave names S-OIL & Coupang as APAC award winners
The awards spotlight software use that is helping operators cut downtime and improve engineering data reliability across Asia-Pacific industries.
Adyen wins SNKRDUNK payments deal for SODA expansion
Fraud checks and smoother checkout are set to support SODA's international push as it taps Adyen across SNKRDUNK's online and store payments.
Lifecykel replaces Xero sprawl with NetSuite platform
Weekly inventory reporting at the mushroom biotech group has fallen from hours to 10 minutes after replacing seven Xero instances and spreadsheets.
TP opens Johor Bahru operations centre for Singapore
Singapore-based clients gain a nearby multilingual support base as TP expands Malaysian operations with a Johor Bahru centre near the border.
Shopify switches apps back to native with AI tools
Millions of merchants and shoppers stand to feel the impact as Shopify rebuilds its mobile apps in Swift and Kotlin after AI tools cut duplication costs.
Qupital raises USD $300 million in new funding push
The funding will help the Hong Kong-based fintech expand lending to online merchants across Asia and the US as demand for trade finance grows.
