Global Stories

Telecom Business CEO resigns

Alan Gourdie, CEO of Telecom Retail, has resigned effective 31 October 2012, after leading the company through a critical era of growth and competition.

By Staff Writer • 1 min read • Fri, 3rd Aug 2012

Management

Maclean Computing 'frustrated' by conspiracy theories

Maclean Computing has expressed frustration over conspiracy theories following a rapid asset purchase post-liquidation, branding them as unfair criticisms.

By Heather Wright • 2 min read • Wed, 1st Aug 2012

Customers

Online helpdesk spreads satisfaction in NZ - Updated

New Zealand tops Zendesk's global customer satisfaction poll at 95%, while the French lag at 57%. Now, a new charity-linked plan boosts philanthropy.

By Staff Writer • 2 min read • Wed, 1st Feb 2012

Customers

Data compromises a game-changer for kiwis

A new survey reveals that 80% of Kiwis would stop dealing with an organisation after a data breach, viewing it as a 'fundamental breach of trust'.

By Staff Writer • 2 min read • Tue, 8th Nov 2011

Customers

Web Drive earns ICANN accreditation

Web Drive becomes the first New Zealand company accredited by ICANN, promising significant savings and enhanced local support for resellers and customers.

By Staff Writer • 2 min read • Thu, 3rd Nov 2011

Customers

Consumer vs rugged: Which is really cheaper?

Exploring why rugged devices may offer better long-term value over consumer models for enterprises despite initial costs.

By Staff Writer • 5 min read • Tue, 1st Nov 2011

Customers

The five requirements for mobility greatness

Making mobility work for your customer requires five key requirements, says David Elliot, ANZ channel manager for Avaya.

By Staff Writer • 3 min read • Tue, 1st Nov 2011

Edge Computing

NZNET trouble - we dig deeper

Tales of court action, shareholder disagreements, employment disputes and frozen bank accounts for local ISP and hosting company.

By Staff Writer • 2 min read • Thu, 27th Oct 2011

Unified Communications

Selling telecommunications solutions to your IT customers

Telcoinabox New Zealand revolutionises IT businesses by offering easy integration of telco services, promising robust new revenue streams.

By Staff Writer • 3 min read • Wed, 12th Oct 2011

Customers

Aptimize purchase by Riverbed confirmed

US firm Riverbed has acquired local software company Aptimize, known for its website acceleration tools, in a deal valued at tens of millions of dollars.

By Staff Writer • 1 min read • Wed, 20th Jul 2011

Unified Communications

Huawei lays down gauntlet

Huawei aims to dominate the New Zealand market, showcasing cutting-edge Android devices and planning to be a top five global handset vendor by 2013.

By Staff Writer • 1 min read • Wed, 13th Jul 2011

Software-as-a-Service

Cisco cans hosted email service

Cisco is axing its 13-month-old hosted email service, Cisco Mail, as customers shift focus to emerging collaboration tools like social software and video.

By Staff Writer • 2 min read • Thu, 24th Feb 2011

Unified Communications

Telecom apologises for Auckland outage

Steady progress is being made, with the majority of customers now back online, a Telecom spokesperson has said.

By Staff Writer • 1 min read • Mon, 21st Feb 2011

Customers

Orcon customers targeted by phishing scam

Orcon warns customers of a phishing scam with fake emails urging account updates to avoid suspension. The company advises against sharing details.

By Staff Writer • 1 min read • Wed, 8th Dec 2010

Stories from Other Regions

Customers

Telecom's CDMA network closes midnight tonight

Telecom's CDMA network shuts down at midnight, ending service for calls, texts, and data. Customers are urged to switch to the new XT network immediately.

By Staff Writer • 2 min read • Tue, 31st Jul 2012

Unified Communications

TUANZ to cut staff

TUANZ to cut event staff, refocusing efforts on core advocacy for telecommunications customers amid declining sponsorship and event attendance.

By Staff Writer • 2 min read • Fri, 24th Feb 2012

Connector Systems

Connector Systems secures Wellington space

The space will consist of a professional services office, a sales office, a meeting room and a purpose-built training room.

By Sean Mitchell • 1 min read • Tue, 29th Nov 2011

Connector Systems

Connector Systems purchases OrderWare Solutions

IT distributor Connector Systems has acquired OrderWare Solutions to harness its software expertise and integrate value-adding services for its clients.

By Staff Writer • 1 min read • Wed, 31st Aug 2011