CMOtech Asia - Technology news for CMOs & marketing decision-makers

Customer Success stories - Page 5

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Steve Mills steps up as Chief Operating Officer at DoiT

Wed, 16th Jul 2025
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customer success
Steve Mills is appointed Chief Operating Officer at DoiT, expanding his role after driving 2.5x revenue growth and a USD $5bn AWS partnership as Chief Revenue Officer.
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Datadog named Leader in Gartner observability report for fifth year

Fri, 11th Jul 2025
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customer success
Datadog has been named a Leader in Gartner's Magic Quadrant for Observability Platforms for the fifth consecutive year, reflecting its strong market position.
Ben dawson  cisco

Ben Dawson named new Cisco APJC President as Dave West shifts role

Wed, 9th Jul 2025
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customer success
Ben Dawson has been appointed Cisco's new President for Asia Pacific, Japan, and Greater China, succeeding Dave West as the tech giant shifts leadership roles.
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Lauren Nemeth named Chief Revenue Officer to drive growth at New Relic

Tue, 8th Jul 2025
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customer success
New Relic appoints Lauren Nemeth as Chief Revenue Officer to boost global growth with her extensive tech sales and leadership experience.
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Denodo appoints Richard Jones to lead APAC data strategy push

Sat, 28th Jun 2025
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customer success
Denodo appoints Richard Jones as Vice President for Asia Pacific and Japan to boost data strategy amid rapid AI-driven transformation in the region.
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Discovery Consulting appoints Su Soe to lead SAP S/4HANA practice

Thu, 26th Jun 2025
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customer success
Discovery Consulting has appointed Su Soe as SAP S/4HANA Solution Advisory Lead to drive its national ERP and cloud transformation initiatives.
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Agentic AI and Saas - The next chapter in CX

Thu, 26th Jun 2025
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customer success
Agentic AI is set to revolutionise SaaS customer service by autonomously resolving 80% of common issues, transforming user experience by 2029.
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FireMon unveils 2024 Ignite Partner Award winners worldwide

Thu, 26th Jun 2025
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customer success
FireMon has revealed winners of its 2024 Ignite Partner Awards, honouring global leaders in cybersecurity policy management across hybrid enterprise environments.
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Safe Software expands to UK & Ireland to boost customer support

Fri, 20th Jun 2025
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customer success
Safe Software expands to the UK and Ireland, opening new centres to enhance European customer support and target USD $250m revenue by 2028.
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Nicola Gerber appointed Fastly Vice President for APJ growth drive

Thu, 19th Jun 2025
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customer success
Fastly has appointed Nicola Gerber as Vice President for Asia Pacific and Japan to spearhead growth and boost adoption of its edge cloud platform in the region.
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Pax8 launches new partner initiatives to boost feedback & support

Thu, 12th Jun 2025
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customer success
Pax8 has launched new initiatives to enhance partner support and feedback through its Partner Voice Network and refreshed advisory council.
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Roop Singh appointed Chief Executive Officer at Version 1

Thu, 12th Jun 2025
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customer success
Roop Singh, previously Chief Commercial Officer, is appointed CEO of Version 1, ending interim leadership after former CEO's exit seven months ago.
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HubSpot launches direct connector for ChatGPT CRM insights

Fri, 6th Jun 2025
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customer success
HubSpot has launched a direct ChatGPT connector for CRM insights, enabling users to analyse customer data with natural language queries and no coding.
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Rimini Street names new COO to drive global growth strategy

Thu, 29th May 2025
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customer success
Rimini Street appoints Vijay Kumar as COO to spearhead global growth, focusing on operational efficiency and innovative IT solutions without ERP upgrades.
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Keep them coming back: How to reduce SaaS churn rates

Wed, 28th May 2025
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customer success
The global SaaS market is set to reach USD $299 billion this year, driving fierce competition and making customer retention key to reducing churn rates.
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Responsive launches Agent Studio to automate RFP processes

Wed, 21st May 2025
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customer success
Responsive unveils Agent Studio, a no-code platform letting enterprise teams build custom AI agents to streamline compliance, risk, and RFP processes effectively.
Mike reddie  okta

Okta names Mike Reddie to lead Australia & New Zealand region

Thu, 15th May 2025
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customer success
Okta has named Mike Reddie as VP and GM for Australia and New Zealand to lead growth and enhance cybersecurity amid rising AI threats.
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New Relic appoints Manivannan Govindan to lead Asia sales

Wed, 14th May 2025
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customer success
New Relic appoints Manivannan Govindan as Senior Director of Enterprise Sales Asia, aiming to boost growth and customer success across the Asian market.
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Udemy appoints Neeracha Taychakhoonavudh to lead CX

Wed, 7th May 2025
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customer success
Udemy appoints Neeracha Taychakhoonavudh as its first Chief Customer Experience Officer to lead global customer success and operations strategy.
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SAP appoints Peter Moore as head of APAC partner ecosystem

Tue, 6th May 2025
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customer success
SAP has named Peter Moore as Head of Partner Ecosystem for Asia Pacific, aiming to boost partner collaboration amid rising cloud adoption in the region.