Customer retention stories

Access4 launches new SMS service to fuel partner growth
Last week
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sms
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access4
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growth
The UCaaS provider has launched a new SMS service continuing the company's investment in new solutions to help fuel partner network growth and increase customer retention.

Radiant Logic announces wins, including customer retention rate of 95%+
Thu, 19th Jan 2023
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enterprise
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profit
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identity
Radiant Logic has delivered a fourth straight year of profitable growth and an expanding customer base despite economic uncertainty.

Amperity to help Reckitt maximize and scale first-party data
Wed, 14th Dec 2022
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ml
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omnichannel
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ai
The global consumer products company behind Lysol, Air Wick and Enfamil deploy a customer data platform to build long-term customer loyalty and drive revenue.

How investing in card-linked loyalty programs can improve customer retention
Tue, 1st Feb 2022
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bi
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big data
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data analytics
Customer engagement has never been more central to the retail industry than in 2021. As the market becomes increasingly crowded and consumers become more tech-savvy, their expectations have risen, meaning that retailers need to do more than ever to capture their attention.