Conversational Automation stories

Atturra brings on new vendor partnerships to support business growth
Last month
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partnerships
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modernisation
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services
Atturra has announced a trio of new vendor partnerships to meet customer demand for conversational voice AI, accounts payable automation and mobile payments solutions.

NICE launches a conversational CX with ChatGPT-enabled CXone
Wed, 1st Feb 2023
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cx
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ai
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chatbots
Integrating CXone Expert and OpenAI's generative modelling enables consumers to resolve issues with human-friendly automated self-service.

Freshworks integrates conversational AI in CX/CRM solutions
Fri, 4th Nov 2022
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ai
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cx
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crm
The upcoming launch includes updates to Freshchat, Freshdesk, Freshmarketer and Freshsales to help companies automate the entire customer lifecycle.

Exclusive: Uniphore shares how Conversational AI can be the key to business success
Fri, 30th Sep 2022
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martech
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chatbots
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ai
Conversational AI and Automation are vital tools to help further promote organisational cohesion and communication, and Uniphore is leading the charge.

Mindfields, Uniphore partner for greater client offerings
Fri, 22nd Apr 2022
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contact centre
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martech
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chatbots
Mindfields has announced its partnership with Uniphore to improve Mindfields’ offerings, helping its clients move into the next phase of conversational automation.