CMOtech Asia - Technology news for CMOs & marketing decision-makers

Conversational Automation stories

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Yellow.ai launches generative AI driven DAP and rebrand
Thu, 27th Apr 2023
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cx
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it automation
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operational technology
"At Yellow.ai, we strongly believe in the potential of generative AI to enhance our capabilities, foster innovation, and drive business growth."
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Vonage named Leader for conversational cloud by Opus
Tue, 11th Apr 2023
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digital transformation
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leadership
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research
"Vonage is well placed as a leader in this shifting landscape thanks to the comprehensive, flexible Vonage Communications Platform."
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Atturra brings on new vendor partnerships to support business growth
Wed, 15th Feb 2023
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partnerships
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modernisation
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services
Atturra has announced a trio of new vendor partnerships to meet customer demand for conversational voice AI, accounts payable automation and mobile payments solutions.
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NICE launches a conversational CX with ChatGPT-enabled CXone
Wed, 1st Feb 2023
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cx
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chatbots
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ai
Integrating CXone Expert and OpenAI's generative modelling enables consumers to resolve issues with human-friendly automated self-service.
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Freshworks integrates conversational AI in CX/CRM solutions
Fri, 4th Nov 2022
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cx
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martech
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crm
The upcoming launch includes updates to Freshchat, Freshdesk, Freshmarketer and Freshsales to help companies automate the entire customer lifecycle.
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Exclusive: Uniphore shares how Conversational AI can be the key to business success
Fri, 30th Sep 2022
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chatbots
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martech
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partner programmes
Conversational AI and Automation are vital tools to help further promote organisational cohesion and communication, and Uniphore is leading the charge.
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Mindfields, Uniphore partner for greater client offerings
Fri, 22nd Apr 2022
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contact centre
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martech
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chatbots
Mindfields has announced its partnership with Uniphore to improve Mindfields’ offerings, helping its clients move into the next phase of conversational automation.
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