Conversational Automation stories
Yellow.ai launches generative AI driven DAP and rebrand
"At Yellow.ai, we strongly believe in the potential of generative AI to enhance our capabilities, foster innovation, and drive business growth."
Vonage named Leader for conversational cloud by Opus
"Vonage is well placed as a leader in this shifting landscape thanks to the comprehensive, flexible Vonage Communications Platform."
Atturra brings on new vendor partnerships to support business growth
Atturra has announced a trio of new vendor partnerships to meet customer demand for conversational voice AI, accounts payable automation and mobile payments solutions.
NICE launches a conversational CX with ChatGPT-enabled CXone
Integrating CXone Expert and OpenAI's generative modelling enables consumers to resolve issues with human-friendly automated self-service.
Freshworks integrates conversational AI in CX/CRM solutions
The upcoming launch includes updates to Freshchat, Freshdesk, Freshmarketer and Freshsales to help companies automate the entire customer lifecycle.
Exclusive: Uniphore shares how Conversational AI can be the key to business success
Conversational AI and Automation are vital tools to help further promote organisational cohesion and communication, and Uniphore is leading the charge.
Mindfields, Uniphore partner for greater client offerings
Mindfields has announced its partnership with Uniphore to improve Mindfields’ offerings, helping its clients move into the next phase of conversational automation.