Conversational Automation stories
![Story image](../../../../../uploads/story/2023/04/27/preview_GettyImages-1047716020.webp)
Yellow.ai launches generative AI driven DAP and rebrand
Thu, 27th Apr 2023
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uc
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cx
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martech
Yellow.ai launches its Dynamic Automation Platform with generative AI, reducing operational costs by 60%. Rebranding includes new logo and website design.
![Story image](../../../../../uploads/story/2023/04/11/preview_GettyImages-1177116437.webp)
Vonage named Leader for conversational cloud by Opus
Tue, 11th Apr 2023
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uc
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digital transformation
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ai agents
Vonage named Leader by Opus Research in Conversational Cloud report for its comprehensive cloud communications solutions.
![Story image](../../../../../uploads/story/2023/02/15/preview_GettyImages-1256918313.webp)
Atturra brings on new vendor partnerships to support business growth
Wed, 15th Feb 2023
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uc
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partner programmes
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software development
Atturra announces new partnerships to meet customer demand for conversational voice AI, accounts payable automation, and mobile payments solutions.
![Story image](../../../../../uploads/story/2023/02/01/preview_GettyImages-913641826.webp)
NICE launches a conversational CX with ChatGPT-enabled CXone
Wed, 1st Feb 2023
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uc
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cx
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martech
Integrating CXone Expert and OpenAI's generative modelling enables consumers to resolve issues with human-friendly automated self-service.
![Story image](../../../../../uploads/story/2022/11/04/preview_GettyImages-1367728606.webp)
Freshworks integrates conversational AI in CX/CRM solutions
Fri, 4th Nov 2022
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uc
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crm
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cx
The upcoming launch includes updates to Freshchat, Freshdesk, Freshmarketer and Freshsales to help companies automate the entire customer lifecycle.
![Story image](../../../../../uploads/story/2022/09/30/preview_Screen_Shot_2022-09-29_at_10.webp)
Exclusive: Uniphore shares how Conversational AI can be the key to business success
Fri, 30th Sep 2022
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uc
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martech
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partner programmes
Conversational AI and Automation are vital tools to help further promote organisational cohesion and communication, and Uniphore is leading the charge.
![Story image](../../../../../uploads/story/2022/04/22/preview_GettyImages-1367728606__1_.webp)
Mindfields, Uniphore partner for greater client offerings
Fri, 22nd Apr 2022
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uc
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cx
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martech
Mindfields partners with Uniphore to enhance conversational automation offerings, boosting customer satisfaction and aiding post-pandemic recovery.