Conversational Automation stories
Yellow.ai launches generative AI driven DAP and rebrand
Yellow.ai launches its Dynamic Automation Platform with generative AI, reducing operational costs by 60%. Rebranding includes new logo and website design.
Vonage named Leader for conversational cloud by Opus
Vonage named Leader by Opus Research in Conversational Cloud report for its comprehensive cloud communications solutions.
Atturra brings on new vendor partnerships to support business growth
Atturra announces new partnerships to meet customer demand for conversational voice AI, accounts payable automation, and mobile payments solutions.
NICE launches a conversational CX with ChatGPT-enabled CXone
Integrating CXone Expert and OpenAI's generative modelling enables consumers to resolve issues with human-friendly automated self-service.
Freshworks integrates conversational AI in CX/CRM solutions
The upcoming launch includes updates to Freshchat, Freshdesk, Freshmarketer and Freshsales to help companies automate the entire customer lifecycle.
Exclusive: Uniphore shares how Conversational AI can be the key to business success
Conversational AI and Automation are vital tools to help further promote organisational cohesion and communication, and Uniphore is leading the charge.
Mindfields, Uniphore partner for greater client offerings
Mindfields partners with Uniphore to enhance conversational automation offerings, boosting customer satisfaction and aiding post-pandemic recovery.