CMOtech Asia - Technology news for CMOs & marketing decision-makers

Chatbots stories - Page 34

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Robo-advisors, chatbots & NZ's artificially intelligent future

Tue, 17th Oct 2017
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Artificial Intelligence Forum of New Zealand encourages Kiwis to embrace AI benefits and warns of potential impacts on economy and society.
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Survey shows companies with best tech also have best customer experience

Thu, 12th Oct 2017
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A new survey has revealed a clear connection between customer experience and technology adoption - but human capital is still very important.
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How Kiwis use artificial intelligence in everyday life

Wed, 11th Oct 2017
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From Netflix recs to chatbots, Kiwis are seamlessly integrating AI into their daily routines, redefining user interactions.
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Kiwis get ready to Wi-Fly: Air New Zealand trials in-flight Wi-Fi

Mon, 9th Oct 2017
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Air New Zealand begins the trial of its in-flight Wi-Fi service on one of its long-haul Boeing 777-300 aircraft.
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How to restore customer loyalty after a data breach

Fri, 6th Oct 2017
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Businesses must elevate their customer experience to regain trust after data breaches, with transparency and automation key to loyalty.
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Ever wanted to know how Xero does incident management?

Wed, 4th Oct 2017
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DevOpsDays Auckland commenced yesterday, featuring a packed schedule of talks on incident management and the use of chatbots.
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Learn to speak 30 different languages with virtual reality

Mon, 25th Sep 2017
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ATi Studios launches MondlyVR, a language app that combines VR, voice chatbot and speech recognition to teach users languages in minutes.
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Sunny the chatbot is here to help Kiwis sort out their solar power

Fri, 15th Sep 2017
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New Zealanders on TradeMe can now chat with an AI bot named Sunny to determine the savings and benefits of switching to solar power.
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Air New Zealand employs a friendly robot in their five-day social experiment

Wed, 23rd Aug 2017
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Air New Zealand and Commonwealth Bank are testing the use of social robots in travel journeys at Sydney Airport.
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Exclusive: Frost & Sullivan talks AI, robo-advisors and frictionless shopping

Tue, 22nd Aug 2017
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AI is here, right now. Frost & Sullivan ANZ head of research for DX Audrey William sits down to chat with us about how AI is changing business.
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Exclusive: Frost & Sullivan outlines the 'massive' AI opportunity for resellers

Mon, 21st Aug 2017
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Local integrators and resellers are yet to fully capitalise on the AI opportunity - and it's a 'massive' opportunity says Frost & Sullivan.
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Gartner hype cycle outlines the technologies for workforce digital dexterity

Mon, 21st Aug 2017
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Augmented data discovery, personal analytics, conversational UI and virtual assistants - welcome to the digital workplace of the - near - future.
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Enterprise IoT 'mainstream' in Australia, as businesses embrace emerging tech

Thu, 3rd Aug 2017
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IoT, AI, AR, blockchain - they're not technologies for the future for Australian businesses who are already embracing the new technologies.
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Dimension Data: Digital workplaces keep Kiwi businesses – and customers – happy

Fri, 28th Jul 2017
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Dimension Data study reveals that embracing digital workplaces is key for Kiwi businesses seeking to enhance customer satisfaction.
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Surging demand among businesses for more interactive enterprise messaging

Tue, 25th Jul 2017
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Ovum's survey explored the rapidly-evolving business-to-consumer communications market with some interesting findings.
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Freshworks acquires startup's chatbot-building platform

Mon, 24th Jul 2017
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Joe Hukum's technology is powered by a robust decision tree framework that automates sales, service, and support workflows, across various channels.
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Wellington students win MYOB IT Challenge with virtual assistant app

Tue, 11th Jul 2017
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The Victoria Uni team's Mind Me app an application that allows users of cloud-based accounting software to interact with a virtual assistant.
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Going rogue: The challenges of AI in customer service

Tue, 27th Jun 2017
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AI technologies are becoming increasingly sophisticated, and can add immense value to organisations — but they are by no means foolproof.
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A trillion-dollar boost: Salesforce releases new research on the economic impact of AI on CRM

Thu, 15th Jun 2017
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By 2021, AI-powered CRM activities could increase global business revenues by US$1.1 trillion and create 800,000 net-new jobs.
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Exclusive interview: Simona Turin on Air New Zealand's digital transformation

Fri, 9th Jun 2017
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I'm still trying to figure out what is stopping girls from reaching technology because I love technology, it's a creative process.