Analyst report stories
According to a new forecast by IDC, global shipments of PCs are expected to grow 14.2% to 347 million units in 2021.
Analytics and AI company SAS has been announced as the leader in The Forrester Wave: Enterprise Fraud Management, Q3 2021.
Wirepas has been recognised by Frost & Sullivan for addressing industrial IoT requirements with its new Wirepas Private 5G solution.
COVID-19 was a critical catalyst that elevated the focus on GRC software, risk areas and threats to business continuity, according to new research from IDC.
Despite huge potential, private networks are failing to reach scale, and the window of opportunity for telcos is closing.
Sisense has announced it has been named the leader in the Forrester Wave Augmented Business Intelligence Platforms, Q3 2021 evaluation.
As economies recover from COVID-19, BDA spending has increased over 10% from 2020 and will continue to grow in next five years, according to IDC.
Gartner has named Genesys a leader in the 2021 Contact Center as a Service Magic Quadrant. Making the company a seven-time Magic Quadrant leader.
CSS leaders are rapidly investing in emerging customer-focused technologies, according to new research from Gartner.
8x8 CEO Dave Sipes says the recognition validates the company's commitment to the four pillars of great customer service.
Group-IB has been named one of the leaders in the global cyber threat intelligence market by Frost & Sullivan, the international research and consulting firm.
8x8's XCaaS solution offers 99.999% uptime and guarantees reliability for organisations with hybrid workforces.
The report found increasing instances of ransomware victims experiencing multiple breach events, as well as a rise in the average ransom payment.
For the seventh consecutive year, Gartner has named NICE CXone as a leader in the 2021 Gartner Magic Quadrant for Contact Center as a Service (CCaaS) report.
Kaspersky has achieved champion status for the second consecutive year in the 2021 Cybersecurity Leadership Matrix by Canalys.
A gap is emerging between executive and individual contributor perceptions on the future of the employee experience, says Gartner.
IDC has published a report forecasting the IaaS and PaaS markets will have combined revenues of $400 billion by 2025.
Investment in legacy wireless generations is rapidly deteriorating and spending on non-5G small cells is poised to decline as CSPs move to 5G small cells.
Data is most useful at the exact time it is captured, leading to a fundamental rethink in how it should be treated, writes Hazelcast CTO John DesJardins.
BlackBerry has released BlackBerry Jarvis 2.0, the latest edition of its flagship software composition analysis tool.
